Rocket.chat: Resend Verification Email from Account is not working

Created on 26 Jul 2017  ·  7Comments  ·  Source: RocketChat/Rocket.Chat

Description:

Server Setup Information:

  • Version of Rocket.Chat Server: 0.57.1 / 0.57.2
  • Operating System: Debian 8
  • Deployment Method(snap/docker/tar/etc): via Ansible and manually
  • Number of Running Instances: 1
  • DB Replicaset Oplog: Enabled / Disabled
  • Node Version: 4.5.0

Steps to Reproduce:

  1. wget https://rocket.chat/releases/0.57.1/download -o rocket.chat-0.57.1.tgz and unpack
  2. cd bundle/programs/server/ && npm install
  3. Set ROOT_URL, MONGO_URL, PORT and MAIL_URL
  4. Create Admin user, configure SMTP ( Test email received )
  5. Create user account, "Welcome email received"
  6. Go to user's account settings -> Profile -> Change email -> Save
  7. Go to user's account settings -> Profile -> Change email -> Resend verification email -> nothing happens

In system logs have found anything.
Checked Browser's Debug Console ( FF 54.0.1 and Chrome 59.0.3071.115 ):

b4ceeb4….js?meteor_js_resource=true:308 Uncaught TypeError: o.emails[0].address is not a function
at Object.click #resend-verification-email (b4ceeb4….js?meteor_js_resource=true:308)
at b4ceeb4….js?meteor_js_resource=true:140
at Function.e._withTemplateInstanceFunc (b4ceeb4….js?meteor_js_resource=true:140)
at f.View. (b4ceeb4….js?meteor_js_resource=true:140)
at b4ceeb4….js?meteor_js_resource=true:139
at Object.f._withCurrentView (b4ceeb4….js?meteor_js_resource=true:139)
at f._DOMRange. (b4ceeb4….js?meteor_js_resource=true:139)
at HTMLButtonElement. (b4ceeb4….js?meteor_js_resource=true:139)
at HTMLDivElement.dispatch (b4ceeb4….js?meteor_js_resource=true:53)
at HTMLDivElement.h.handle (b4ceeb4….js?meteor_js_resource=true:53)
click #resend-verification-email @ b4ceeb4….js?meteor_js_resource=true:308
(anonymous) @ b4ceeb4….js?meteor_js_resource=true:140
e._withTemplateInstanceFunc @ b4ceeb4….js?meteor_js_resource=true:140
(anonymous) @ b4ceeb4….js?meteor_js_resource=true:140
(anonymous) @ b4ceeb4….js?meteor_js_resource=true:139
f._withCurrentView @ b4ceeb4….js?meteor_js_resource=true:139
(anonymous) @ b4ceeb4….js?meteor_js_resource=true:139
(anonymous) @ b4ceeb4….js?meteor_js_resource=true:139
dispatch @ b4ceeb4….js?meteor_js_resource=true:53
h.handle @ b4ceeb4….js?meteor_js_resource=true:53

==============================================================

[email protected] /home/iov/bundle/programs/server
├── [email protected]
├── [email protected]
├── [email protected]
├── [email protected]
├── [email protected]
├── [email protected]
├── [email protected]
├── [email protected]
├── [email protected]
├── [email protected]
├─┬ [email protected]
│ ├─┬ [email protected]
│ │ └── [email protected]
│ ├─┬ [email protected]
│ │ ├── fs.[email protected]
│ │ ├─┬ [email protected]
│ │ │ └── [email protected]
│ │ ├── [email protected]
│ │ ├─┬ [email protected]
│ │ │ └── [email protected]
│ │ └── [email protected]
│ ├── [email protected]
│ ├─┬ [email protected]
│ │ └─┬ [email protected]
│ │ ├── [email protected]
│ │ └── [email protected]
│ ├─┬ [email protected]
│ │ └── [email protected]
│ ├─┬ [email protected]
│ │ └── [email protected]
│ ├─┬ [email protected]
│ │ ├─┬ [email protected]
│ │ │ ├── [email protected]
│ │ │ └─┬ [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
│ │ │ └── [email protected]
│ │ ├── [email protected]
│ │ ├─┬ [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
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│ │ │ ├─┬ [email protected]
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│ │ │ │ └─┬ [email protected]
│ │ │ │ └── [email protected]
│ │ │ ├─┬ [email protected]
│ │ │ │ └── [email protected]
│ │ │ └── [email protected]
│ │ └── [email protected]
│ ├─┬ [email protected]
│ │ ├── [email protected]
│ │ └── [email protected]
│ ├─┬ [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├─┬ [email protected]
│ │ │ └── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├─┬ [email protected]
│ │ │ └── [email protected]
│ │ ├─┬ [email protected]
│ │ │ ├─┬ [email protected]
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│ │ │ │ └─┬ [email protected]
│ │ │ │ └── [email protected]
│ │ │ └── [email protected]
│ │ ├─┬ [email protected]
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│ │ ├── [email protected]
│ │ ├── [email protected]
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│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├─┬ [email protected]
│ │ │ └── [email protected]
│ │ ├── [email protected]
│ │ └── [email protected]
│ ├── [email protected]
│ ├── [email protected]
│ ├─┬ [email protected]
│ │ ├── [email protected]
│ │ └── [email protected]
│ └─┬ [email protected]
│ └── [email protected]
├─┬ [email protected]
│ ├─┬ [email protected]
│ │ └── [email protected]
│ ├─┬ [email protected]
│ │ ├── [email protected]
│ │ └─┬ [email protected]
│ │ ├── [email protected]
│ │ └── [email protected]
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│ │ ├─┬ [email protected]
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│ │ │ ├── [email protected]
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│ │ │ └── [email protected]
│ │ ├── [email protected]
│ │ ├─┬ [email protected]
│ │ │ ├── [email protected]
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│ │ │ ├─┬ [email protected]
│ │ │ │ ├── [email protected]
│ │ │ │ └─┬ [email protected]
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│ │ │ ├─┬ [email protected]
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│ │ ├── [email protected]
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│ │ ├── [email protected]
│ │ ├── [email protected]
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│ │ ├─┬ [email protected]
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│ │ ├── [email protected]
│ │ ├── [email protected]
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│ │ ├─┬ [email protected]
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│ │ │ ├── [email protected]
│ │ │ ├─┬ [email protected]
│ │ │ │ ├── [email protected]
│ │ │ │ ├── [email protected]
│ │ │ │ ├── [email protected]
│ │ │ │ └── [email protected]
│ │ │ └─┬ [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
│ │ │ ├── [email protected]
│ │ │ └── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├─┬ [email protected]
│ │ │ └── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├─┬ [email protected]
│ │ │ └── [email protected]
│ │ ├── [email protected]
│ │ └── [email protected]
│ ├─┬ [email protected]
│ │ └─┬ [email protected]
│ │ ├── fs.[email protected]
│ │ ├─┬ [email protected]
│ │ │ └── [email protected]
│ │ ├── [email protected]
│ │ ├─┬ [email protected]
│ │ │ └─┬ [email protected]
│ │ │ ├── [email protected]
│ │ │ └── [email protected]
│ │ ├─┬ [email protected]
│ │ │ └── [email protected]
│ │ └── [email protected]
│ ├── [email protected]
│ ├─┬ [email protected]
│ │ ├── [email protected]
│ │ ├─┬ [email protected]
│ │ │ └── [email protected]
│ │ └── [email protected]
│ └─┬ [email protected]
│ ├─┬ [email protected]
│ │ └── [email protected]
│ ├─┬ [email protected]
│ │ ├── [email protected]
│ │ └── [email protected]
│ ├─┬ [email protected]
│ │ ├── [email protected]
│ │ └─┬ [email protected]
│ │ └─┬ [email protected]
│ │ ├── [email protected]
│ │ └── [email protected]
│ ├─┬ [email protected]
│ │ └── [email protected]
│ ├─┬ [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ ├── [email protected]
│ │ └── [email protected]
│ └── [email protected]
├── [email protected]
├── [email protected]
├── [email protected]
├── [email protected]
├── [email protected]
├── [email protected]
├── [email protected]
└── [email protected]

Thank you.

email bug
Source
picture iternovskyi
👍2

Most helpful comment

I can confirm this bug, happens also in Chrome, seems to be a javascript only issue, as sending emails works fine, just this resend button UI is broken.

picture multiwave on 27 Jul 2017
👍2

All 7 comments

I can confirm this bug, happens also in Chrome, seems to be a javascript only issue, as sending emails works fine, just this resend button UI is broken.

multiwave picture multiwave on 27 Jul 2017
👍2

I got Rocketchat 0.58.0-rc.0

From The browser [Firefox 54.0 (64-bit)] Log (replaced my URL with demo.rocket.chat)

 unreachable code after return statement[Learn More]  47c8428d540aedcfa5bb6fad1d6bae5a61ce3cb2.js:11:624767

TypeError: o.emails[0].address is not a function[Learn More]  47c8428d540aedcfa5bb6fad1d6bae5a61ce3cb2.js:235:54168
  click #resend-verification-email https://demo.rocket.chat/47c8428d540aedcfa5bb6fad1d6bae5a61ce3cb2.js:235:54168
  e.prototype.events/r[i]</</< https://demo.rocket.chat/47c8428d540aedcfa5bb6fad1d6bae5a61ce3cb2.js:79:38050
  e._withTemplateInstanceFunc https://demo.rocket.chat/47c8428d540aedcfa5bb6fad1d6bae5a61ce3cb2.js:79:37631
  e.prototype.events/r[i]</< https://demo.rocket.chat/47c8428d540aedcfa5bb6fad1d6bae5a61ce3cb2.js:79:38002
  i/</</</< https://demo.rocket.chat/47c8428d540aedcfa5bb6fad1d6bae5a61ce3cb2.js:79:26969
  f._withCurrentView https://demo.rocket.chat/47c8428d540aedcfa5bb6fad1d6bae5a61ce3cb2.js:79:23053
  i/</</< https://demo.rocket.chat/47c8428d540aedcfa5bb6fad1d6bae5a61ce3cb2.js:79:26930
  a/this.delegatedHandler</< https://demo.rocket.chat/47c8428d540aedcfa5bb6fad1d6bae5a61ce3cb2.js:79:9114
  dispatch https://demo.rocket.chat/47c8428d540aedcfa5bb6fad1d6bae5a61ce3cb2.js:11:1337117
  add/h.handle https://demo.rocket.chat/47c8428d540aedcfa5bb6fad1d6bae5a61ce3cb2.js:11:1335163

In rocketchat I got the following in the log (when full logging is enabled, I redacted the secret and other identifiable information besides my own username.)

I must note that the initial mail (when registering) does work only the resend mail function fails

Aug 07 08:37:28 Rocketchat1 RocketChat[1367]: rocketchat_logger rocketchat_logger.js:376 Meteor ➔ method saveUserProfile -> userId: <<USER ID REDACTED>> , arguments:  { '0':
Aug 07 08:37:28 Rocketchat1 RocketChat[1367]:    { typedPassword: '<<SUPER SECRET PASSWORD TOKEN>>',
Aug 07 08:37:28 Rocketchat1 RocketChat[1367]:      realname: 'Sysosmaster',
Aug 07 08:37:28 Rocketchat1 RocketChat[1367]:      email: '<<NEW EMAIL SUPPLIED>>' },
Aug 07 08:37:28 Rocketchat1 RocketChat[1367]:   '1': {} }
Aug 07 08:37:28 Rocketchat1 RocketChat[1367]: rocketchat_logger rocketchat_logger.js:376 Meteor ➔ method setEmail -> userId: <<USER ID REDACTED>> , arguments:  { '0': '<<NEW EMAIL SUPPLIED>>' }
Aug 07 08:37:30 Rocketchat1 RocketChat[1367]: rocketchat_logger rocketchat_logger.js:376 Meteor ➔ method UserPresence:online -> userId: 7ruBApudMSRncQRnf , arguments:  {}
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]: rocketchat_logger rocketchat_logger.js:376 Meteor ➔ method spotlight -> userId: <<USER ID REDACTED>> , arguments:  { '0': '',
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:   '1':
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:    [ { _id: '<<USER ID REDACTED>>',
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:        emails: [Object],
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:        username: 'sysosmaster',
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:        active: true,
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:        customFields: [Object],
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:        name: 'Sysosmaster',
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:        roles: [Object],
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:        services: [Object],
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:        settings: [Object],
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:        status: 'online',
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:        statusConnection: 'online',
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:        statusDefault: 'online',
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:        utcOffset: 2 },
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:      '<<User2>',
Aug 07 08:37:31 Rocketchat1 RocketChat[1367]:      '<<User3>>' ],
Lawri-van-Buel picture Lawri-van-Buel on 7 Aug 2017
👍1

Related to #7577 and fixed in #7758 .

rasos picture rasos on 25 Aug 2017

I have tested this on 0.62 Cloud using Chrome 64.0.3282.167 (Official Build) (64-bit) and this is still an issue.

isabellarussell picture isabellarussell on 13 Mar 2018

This still isn't working. I followed https://rocket.chat/docs/administrator-guides/email/setup/ and set it up with https://sendgrid.com. SMTP Test Email is working.

avimanyu786 picture avimanyu786 on 25 Feb 2020

@geekgonecrazy This is still an issue as mentioned by @avimanyu786 Could someone take a look at this? :)

ankushdas9 picture ankushdas9 on 15 Mar 2020

@renatobecker I'm still curious if someone can get back to this issue that's still a problem :)

ankushdas9 picture ankushdas9 on 26 Mar 2020
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