Rocket.chat: Franz - invalid URL since 0.52.0

[danpospisil]

Since version 0.52.0 we are not able to add our server to client Franz. I have installed a fresh docker instance to test starting at 0.51.0 which was working. The I upgraded the server to 0.52.0 and Franz started throwing error message "The URL you've entered is not a valid server". Its showing this message even for demo.rocket.chat. See attached screenshot.

Rocket.Chat Version: 0.52.0
Running Instances: 1
DB Replicaset OpLog: Enabled
Node Version: 4.7.3

[tarabanton]

Same issue here.

Rocket.Chat Version: 0.52.0
Running Instances: 1
DB Replicaset OpLog: Disabled
Node Version: 4.6.0

[danpospisil]

I have found a workaround for now.

1. Install older Rocket.Chat somewhere (even locally)
2. Create new Rocket.Chat instance in Franz pointing to older Rocket.Chat version - it will connect without problem.
3. Quit Franz
4. Open services.json file (in %USERPROFILE%\AppData\Roaming\Franz\settings) and edit server URL from server specified in step 1 to your 0.52.0 server and save.
5. Start Franz again and it should connect to your server with no problem.

[kurktchiev]

can you post an example block?

[danpospisil]

@ebalsumgo - what exactly do you mean by "example block"?

[kurktchiev]

@danpospisil example of the json block you have in the settings.json file

[danpospisil]

@ebalsumgo - its useles as Franz generates somehow unique instance ID and its not transferable (RC will not load at all - you will see just a blank window). So you have to go through this procedure.
Example is this:

{
  "services": [
    {
      "notifications": true,
      "count_message_direct": 0,
      "count_message_indirect": 0,
      "zoom": 0,
      "showIndirectMessages": true,
      "enabled": true,
      "focusMode": true,
      "id": "UNIQUE_ID",
      "order": 1,
      "service": "rocketchat",
      "name": "Name",
      "mute_audio": false,
      "customURL": true,
      "team": "https://URL_HERE"
    }
  ]
}

[danpospisil]

So .. there is an update workaround without the need of older server:
1) Install Franz and quit it (ot just quit if you have it installed).

2) Open services.json file (in %USERPROFILE%\AppData\Roaming\Franz\settings) and change it to following (don't forget to change ( "team": "https://URL_HERE") (still I have no idea what the field "id" does, but it works):

{
  "services": [
    {
      "notifications": true,
      "count_message_direct": 0,
      "count_message_indirect": 0,
      "zoom": 0,
      "showIndirectMessages": true,
      "enabled": true,
      "focusMode": true,
      "id": "abcd123",
      "order": 1,
      "service": "rocketchat",
      "name": "Name",
      "mute_audio": false,
      "customURL": true,
      "team": "https://URL_HERE"
    }
  ]
}

(if you already have some services there, you will have to add one service in the json list).

3) Start Franz and click the tab even when its selected (this got me confused on the first try). It will load RC.

4) Login and enjoy :)

[cpitman]

This is an issue with how Franz validates the URL. I've submitted a patch to fix this in https://github.com/meetfranz/plugins/pull/231

[graywolf336]

Since there's nothing we can do inside Rocket.Chat, can this be closed since the pull request above seems fix the issue?

[oojacoboo]

Knock knock - pull request, merge, release... please.

[biomassives]

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Knock knock - pull request, merge, release... please.

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Knock knock - pull request, merge, release... please.

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[jourdanrodrigues]

+1

[GCHPX]

+1

[dnl-blkv]

+1

[Henry31]

+1

[Bak3y]

Still having this issue.

[vimkin]

+1

[jsfoon]

+1

[schuch]

running meetfranz 5 with rocket.chat 0.58.1 successfully. but look for the new franz pricing: a paid plan is required for self hosted services.

[danpospisil]

@schuch - yeah, I moved from Franz to Rambox. I would maybe consider paying but not after this over 6 months of ignore...

[ptillemans]

Any news on this issue? I can't join the serinity-bdd chat channel with Franz.

[Bak3y]

Gave up on Franz due to the lack of response on this. Thanks to @danpospisil I'm happily using Rambox.

[GCHPX]

same here, we are using Rambox now. Thanks @danpospisil . Besides that we would have had to pay for using Franz and RC.

[BeneStem]

Hey fellas, this is not a Rocket.Chat issue....

I opened up an issue at Franz and was able to find a workaround.

Will do a PR in the next few days...

https://github.com/meetfranz/franz/issues/325

I personally do not recommend using Rambox as it is much worse compared to Franz...
UI, Code, Privacy and Security is way better within Franz!

Greetings,
ben

[mitsumiki]

Also waiting for Franz to be updated so we can start using Rocket chat with Franz!

[TwizzyDizzy]

So Franz seems to now require an account on their site, if I'm seeing this correctly. Also they have some betas of their new clients... could somebody test this?

Cheers
Thomas

[BeneStem]

@TwizzyDizzy commented on Apr 17, 2018, 1:05 AM GMT+2:

So Franz seems to now require an account on their site, if I'm seeing this correctly. Also they have some betas of their new clients... could somebody test this?

It does work with the beta. My fix on their side also made custom Rocket.Chat clients possible.
For custom Rocket.Chats a pro account is required.

[TwizzyDizzy]

@rocket-cat close

That's good to hear. So it seems that I can, effictively, close this issue.

Cheers
Thomas