Rocket.chat.electron: Rocket.Chat dialog.about.errorWhileLookingForUpdates when checking for updates

[foss-]

My Setup

• Operating System: macOS 10.15.3
• App Version: 2.17.3 + 2.17.5

• Installation type: dmg

• I have tested with the latest version (trying to update to latest version, so...)

• I can simulate the issue easily

Description

Current Behavior

dialog.about.errorWhileLookingForUpdates

Expected Behavior

Should offer 2.17.5 update

[ankar84]

Windows versions 2.17.3-2.17.5 has that same bug too.

[cdisabatino]

Same problem with version 2.17.3 on Windows. I tested with two network connections, Wifi and RJ54. Without proxy.

[foss-]

For what it's worth update to 2.17.7 did show and execute as expected.Closing.

[ankar84]

I don't know, but 2.17.7 show me the same error

[bugsnag] Loaded! Checking for update Error: Error: Cannot find latest.yml in the latest release artifacts (https://github.com/RocketChat/Rocket.Chat.Electron/releases/download/2.17.7/latest.yml): HttpError: 404 Not Found "method: GET url: https://github.com/RocketChat/Rocket.Chat.Electron/releases/download/2.17.7/latest.yml\n\nPlease double check that your authentication token is correct. Due to security reasons actual status maybe not reported, but 404.\n"Headers: { "date": "Wed, 12 Feb 2020 04:03:38 GMT", "content-type": "text/plain; charset=utf-8", "transfer-encoding": "chunked", "server": "GitHub.com", "status": "404 Not Found", "vary": "X-PJAX, Accept-Encoding, Accept", "cache-control": "no-cache", "set-cookie": [ "_gh_sess=OW9JN01OOGNiU0VVTUp0NUtzU1pZcVVkUzJHRXRoRXFES0Z0YlFheXJiaWpMUE9EVHpSa2MveU9mNU5EdDI3ZHlkSXBwMFRGV1FMYlBZSHk1aVczdnRJd0sxWDNTR2ppbHJ2QjZ2bG9abWhpMVFyWStMSFBFdDF1YnhtSWN0R09IUTlUT243Wml3VmRzOVRkb09yT3V1Y1JNalJZUURVdzdCTlZWem9PM2xCWmdjYjU2Nm96WnV1WW84dGxHTWhVZFRxYjRFbmg3Um5MemlkajVzeWV4L3FnK3c5bE1tMEVrSDc2cmlUR3R4R0FkbDRPQU1sRmUzbCtiSWVIRWRvKy0ta3pQQ1NNM0l1OXBsMG1QeFNBSHpRdz09--c2af9936bc7111955229d066e0f18a26bdd9be0a; path=/; secure; HttpOnly" ], "strict-transport-security": "max-age=31536000; includeSubdomains; preload", "x-frame-options": "deny", "x-content-type-options": "nosniff", "x-xss-protection": "1; mode=block", "expect-ct": "max-age=2592000, report-uri=\"https://api.github.com/_private/browser/errors\"", "content-security-policy": "default-src 'none'; base-uri 'self'; connect-src 'self'; form-action 'self'; img-src 'self' data:; script-src 'self'; style-src 'unsafe-inline'", "content-encoding": "gzip", "x-github-request-id": "E572:1C881:15979C:21E89E:5E43791A" } at createHttpError (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:84:10) at ElectronHttpExecutor.handleResponse (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:168:14) at ClientRequest.<anonymous> (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:134:16) at ClientRequest.emit (events.js:203:13) at ClientRequest.EventEmitter.emit (domain.js:476:20) at SimpleURLLoaderWrapper.<anonymous> (electron/js2c/browser_init.js:2536:12) at SimpleURLLoaderWrapper.emit (events.js:203:13) at SimpleURLLoaderWrapper.EventEmitter.emit (domain.js:476:20) at SimpleURLLoaderWrapper.topLevelDomainCallback (domain.js:131:23) at newError (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\index.js:212:17) at GitHubProvider.getLatestVersion (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\out\providers\GitHubProvider.js:134:50) Error: Cannot find latest.yml in the latest release artifacts (https://github.com/RocketChat/Rocket.Chat.Electron/releases/download/2.17.7/latest.yml): HttpError: 404 Not Found "method: GET url: https://github.com/RocketChat/Rocket.Chat.Electron/releases/download/2.17.7/latest.yml\n\nPlease double check that your authentication token is correct. Due to security reasons actual status maybe not reported, but 404.\n"Headers: { "date": "Wed, 12 Feb 2020 04:03:38 GMT", "content-type": "text/plain; charset=utf-8", "transfer-encoding": "chunked", "server": "GitHub.com", "status": "404 Not Found", "vary": "X-PJAX, Accept-Encoding, Accept", "cache-control": "no-cache", "set-cookie": [ "_gh_sess=OW9JN01OOGNiU0VVTUp0NUtzU1pZcVVkUzJHRXRoRXFES0Z0YlFheXJiaWpMUE9EVHpSa2MveU9mNU5EdDI3ZHlkSXBwMFRGV1FMYlBZSHk1aVczdnRJd0sxWDNTR2ppbHJ2QjZ2bG9abWhpMVFyWStMSFBFdDF1YnhtSWN0R09IUTlUT243Wml3VmRzOVRkb09yT3V1Y1JNalJZUURVdzdCTlZWem9PM2xCWmdjYjU2Nm96WnV1WW84dGxHTWhVZFRxYjRFbmg3Um5MemlkajVzeWV4L3FnK3c5bE1tMEVrSDc2cmlUR3R4R0FkbDRPQU1sRmUzbCtiSWVIRWRvKy0ta3pQQ1NNM0l1OXBsMG1QeFNBSHpRdz09--c2af9936bc7111955229d066e0f18a26bdd9be0a; path=/; secure; HttpOnly" ], "strict-transport-security": "max-age=31536000; includeSubdomains; preload", "x-frame-options": "deny", "x-content-type-options": "nosniff", "x-xss-protection": "1; mode=block", "expect-ct": "max-age=2592000, report-uri=\"https://api.github.com/_private/browser/errors\"", "content-security-policy": "default-src 'none'; base-uri 'self'; connect-src 'self'; form-action 'self'; img-src 'self' data:; script-src 'self'; style-src 'unsafe-inline'", "content-encoding": "gzip", "x-github-request-id": "E572:1C881:15979C:21E89E:5E43791A" } at createHttpError (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:84:10) at ElectronHttpExecutor.handleResponse (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:168:14) at ClientRequest.<anonymous> (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:134:16) at ClientRequest.emit (events.js:203:13) at ClientRequest.EventEmitter.emit (domain.js:476:20) at SimpleURLLoaderWrapper.<anonymous> (electron/js2c/browser_init.js:2536:12) at SimpleURLLoaderWrapper.emit (events.js:203:13) at SimpleURLLoaderWrapper.EventEmitter.emit (domain.js:476:20) at SimpleURLLoaderWrapper.topLevelDomainCallback (domain.js:131:23) Checking for update Error: Error: Cannot find latest.yml in the latest release artifacts (https://github.com/RocketChat/Rocket.Chat.Electron/releases/download/2.17.7/latest.yml): HttpError: 404 Not Found "method: GET url: https://github.com/RocketChat/Rocket.Chat.Electron/releases/download/2.17.7/latest.yml\n\nPlease double check that your authentication token is correct. Due to security reasons actual status maybe not reported, but 404.\n" Headers: { "date": "Wed, 12 Feb 2020 04:05:54 GMT", "content-type": "text/plain; charset=utf-8", "transfer-encoding": "chunked", "server": "GitHub.com", "status": "404 Not Found", "vary": "X-PJAX, Accept-Encoding, Accept", "cache-control": "no-cache", "set-cookie": [ "_gh_sess=NVdIZjIwa2d5WExvVkNyTGdqdXI4QkpnNlRrNGF3bGlLbENETGFJY1ZTT1M3SEFNRldpTXBERm5YYjcwR1dFMGNENmY2MC9IREhUMUsvb0Z0MGVOUHVRVHNCcTcvMVRqcTBncDFka29JYVpvb3J3L1FMaVltV2JSQ2plVWZWbkREOVgvMUtQNnFBSit1bVA3OWtJRHMvNXlTNC95QlNFeXRCNjZSSjFvSEhJbVVJK2N6M1BVQTJaM3Mvb2o0WkdSR2hDdVFFdmszY2h6QmdsR2JML0dyand5eFMzYzREbmhjSDFpQjlKeFBlTGJkVmIvbUNEWi9sNnp0cTVSTUF5Uy0tQmdLdnU1WVJZUzZTMlY0Rk5OZm5Udz09--80db9956156b9e9e1dcbcb97716084040265d69b; path=/; secure; HttpOnly" ], "strict-transport-security": "max-age=31536000; includeSubdomains; preload", "x-frame-options": "deny", "x-content-type-options": "nosniff", "x-xss-protection": "1; mode=block", "expect-ct": "max-age=2592000, report-uri=\"https://api.github.com/_private/browser/errors\"", "content-security-policy": "default-src 'none'; base-uri 'self'; connect-src 'self'; form-action 'self'; img-src 'self' data:; script-src 'self'; style-src 'unsafe-inline'", "content-encoding": "gzip", "x-github-request-id": "E58E:4020E:11E7F8:1C4010:5E4379A2" } at createHttpError (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:84:10) at ElectronHttpExecutor.handleResponse (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:168:14) at ClientRequest.<anonymous> (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:134:16) at ClientRequest.emit (events.js:203:13) at ClientRequest.EventEmitter.emit (domain.js:476:20) at SimpleURLLoaderWrapper.<anonymous> (electron/js2c/browser_init.js:2536:12) at SimpleURLLoaderWrapper.emit (events.js:203:13) at SimpleURLLoaderWrapper.EventEmitter.emit (domain.js:476:20) at SimpleURLLoaderWrapper.topLevelDomainCallback (domain.js:131:23) at newError (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\index.js:212:17) at GitHubProvider.getLatestVersion (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\out\providers\GitHubProvider.js:134:50) Error: Cannot find latest.yml in the latest release artifacts (https://github.com/RocketChat/Rocket.Chat.Electron/releases/download/2.17.7/latest.yml): HttpError: 404 Not Found "method: GET url: https://github.com/RocketChat/Rocket.Chat.Electron/releases/download/2.17.7/latest.yml\n\nPlease double check that your authentication token is correct. Due to security reasons actual status maybe not reported, but 404.\n" Headers: { "date": "Wed, 12 Feb 2020 04:05:54 GMT", "content-type": "text/plain; charset=utf-8", "transfer-encoding": "chunked", "server": "GitHub.com", "status": "404 Not Found", "vary": "X-PJAX, Accept-Encoding, Accept", "cache-control": "no-cache", "set-cookie": [ "_gh_sess=NVdIZjIwa2d5WExvVkNyTGdqdXI4QkpnNlRrNGF3bGlLbENETGFJY1ZTT1M3SEFNRldpTXBERm5YYjcwR1dFMGNENmY2MC9IREhUMUsvb0Z0MGVOUHVRVHNCcTcvMVRqcTBncDFka29JYVpvb3J3L1FMaVltV2JSQ2plVWZWbkREOVgvMUtQNnFBSit1bVA3OWtJRHMvNXlTNC95QlNFeXRCNjZSSjFvSEhJbVVJK2N6M1BVQTJaM3Mvb2o0WkdSR2hDdVFFdmszY2h6QmdsR2JML0dyand5eFMzYzREbmhjSDFpQjlKeFBlTGJkVmIvbUNEWi9sNnp0cTVSTUF5Uy0tQmdLdnU1WVJZUzZTMlY0Rk5OZm5Udz09--80db9956156b9e9e1dcbcb97716084040265d69b; path=/; secure; HttpOnly" ], "strict-transport-security": "max-age=31536000; includeSubdomains; preload", "x-frame-options": "deny", "x-content-type-options": "nosniff", "x-xss-protection": "1; mode=block", "expect-ct": "max-age=2592000, report-uri=\"https://api.github.com/_private/browser/errors\"", "content-security-policy": "default-src 'none'; base-uri 'self'; connect-src 'self'; form-action 'self'; img-src 'self' data:; script-src 'self'; style-src 'unsafe-inline'", "content-encoding": "gzip", "x-github-request-id": "E58E:4020E:11E7F8:1C4010:5E4379A2" } at createHttpError (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:84:10) at ElectronHttpExecutor.handleResponse (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:168:14) at ClientRequest.<anonymous> (c:\Program Files\Rocket.Chat\resources\app.asar\node_modules\electron-updater\node_modules\builder-util-runtime\out\httpExecutor.js:134:16) at ClientRequest.emit (events.js:203:13) at ClientRequest.EventEmitter.emit (domain.js:476:20) at SimpleURLLoaderWrapper.<anonymous> (electron/js2c/browser_init.js:2536:12) at SimpleURLLoaderWrapper.emit (events.js:203:13) at SimpleURLLoaderWrapper.EventEmitter.emit (domain.js:476:20) at SimpleURLLoaderWrapper.topLevelDomainCallback (domain.js:131:23)

[cdisabatino]

For me, same error with version 2.17.7.

[foss-]

Re-opening as issue is persisting on Windows OS.

[rmaksimov]

The same with 2.17.8, 2.17.9

[mikemathewson]

The Check for Updates button makes a request to latest.yml which results in a 404 error. The actual file is named latest.yml-disabled.yml for whatever reason.

Using Fiddler to redirect the traffic to the actual URL results in it working:

Is there any reason for why the file has the disabled portion in it's name and can that be removed?

[ketanvault]

Me too facing the same issue. For now, I changed state from true to false. so that it will not check for the update & hidden the check for update button.

[xmedeko]

The bug is still in 2.17.17, especially the problem that the resource dialog.about.errorWhileLookingForUpdates is not translated, language English.

[foss-]

@xmedeko you mean 2.17.7? 2.17.9 is the current release. Can you try with that?
https://github.com/RocketChat/Rocket.Chat.Electron/releases
Update checks currently work fine for me using 2.17.9.

[xmedeko]

@foss- you are right, I have 2.17.7.

1. I had 2.17.9 and the update checks has not worked, even with the resource untranslated resource dialog.about.errorWhileLookingForUpdates bug.
2. So, I went to https://rocket.chat/install and there's a link to 2.17.7 ! I have not read the file name properly, installed it and posted my comment.
3. Now, installed again 2.17.9 from https://github.com/RocketChat/Rocket.Chat.Electron/releases and still have the update bug.

[pbros]

I have the same issue as well running 2.17.7 and 2.17.9.

[amathar]

Will this bug ever be fixed? 2.17.3 to 2.17.9 and no fix?

[avignat]

+1 seems that the dev' of the desktop client is dead

[foss-]

Update notice showed as expected for the update from 2.17.9 to 2.17.10, update downloaded and installed. Restart of RC client with no problem. Closing and thanks for addressing this problem.
For anybody stuck on previous releases: install 2.17.10 and you should no longer be seeing this problem:
https://github.com/RocketChat/Rocket.Chat.Electron/releases

[xmedeko]

@foss- I see you have updated https://rocket.chat/install/ that's great. Just the Get it from Microsoft button links to https://github.com/RocketChat/Rocket.Chat.Electron/releases/download/2.17.9/rocketchat-setup-2.17.9.exe i.e the previous version. Just make the link https://github.com/RocketChat/Rocket.Chat.Electron/releases/latest and github does redirect to the latest release.

[foss-]

I do not work for RocketChat nor have I done anything to their websites. But maybe a team member will pickup your suggestion which makes sense.