Rocket.chat.electron: MacOS Catalina - unable to start app

[beeing]

My Setup

• Operating System: MacOS Catalina
• App Version: latest
• Installation type: App Store

• [x] I have tested with the latest version
• [x] I can simulate the issue easily

Description

Current Behavior

When launched the app, a prompt will show as below:

After pressing Cancel or Move to Trash, the below error prompt follows.

Uncaught Exception:
Error: dlopen(/var/folders/x3/74xf8_6j2t7b3wy17c7cdw0r0000gp/T/chat.rocket/.S6UPZG7ZR3.chat.rocket.Ets2bj, 1): no suitable image found.  Did find:
    /var/folders/x3/74xf8_6j2t7b3wy17c7cdw0r0000gp/T/chat.rocket/.S6UPZG7ZR3.chat.rocket.Ets2bj: code signature in (/var/folders/x3/74xf8_6j2t7b3wy17c7cdw0r0000gp/T/chat.rocket/.S6UPZG7ZR3.chat.rocket.Ets2bj) not valid for use in process using Library Validation: library load disallowed by system policy
    /var/folders/x3/74xf8_6j2t7b3wy17c7cdw0r0000gp/T/chat.rocket/.S6UPZG7ZR3.chat.rocket.Ets2bj: stat() failed with errno=17
    at process.module.(anonymous function) [as dlopen] (ELECTRON_ASAR.js:160:31)
    at Object.Module._extensions..node (internal/modules/cjs/loader.js:722:18)
    at Object.module.(anonymous function) [as .node] (ELECTRON_ASAR.js:169:18)
    at Module.load (internal/modules/cjs/loader.js:602:32)
    at tryModuleLoad (internal/modules/cjs/loader.js:541:12)
    at Function.Module._load (internal/modules/cjs/loader.js:533:3)
    at Module.require (internal/modules/cjs/loader.js:640:17)
    at require (internal/modules/cjs/helpers.js:20:18)
    at bindings (/Applications/Rocket.Chat.app/Contents/Resources/app.asar/node_modules/bindings/bindings.js:76:44)
    at Object.<anonymous> (/Applications/Rocket.Chat.app/Contents/Resources/app.asar/node_modules/@paulcbetts/system-idle-time/addon.js:1:192)

Then it will stuck with no window at all. Relaunching or reinstalling the app does not help.

Further note that in Security & Privacy settings it shows the below:

However, since the file is randomly generated during launch, there is no way to force MacOS to allow the app to run before the above prompt happens.

Expected Behavior

The app should work as normal.

[vincentdavis]

Same here.

I just installed macOS Catalina and now getting this error.
First, a system window that says:
“.S6UPZG7ZR3.chat.rocket.FA8bs1” cannot be opened because the developer cannot be verified.

Below that it says:

“macOS cannot verify that this app is free from malware”
With a “Move to trash” or Cancel option.

Either option thet gives a rocket.chat window that says:

A JavaScript error occurred in the main process
Uncaught Exception:
_Error: dlopen(/var/folders/vx/sm_q7rk96ld6tx0wjsgr7q1m0000gn/T/chat.rocket/.S6UPZG7ZR3.chat.rocket.FA8bs1, 1): no suitable image found. Did find:
/var/folders/vx/sm_q7rk96ld6tx0wjsgr7q1m0000gn/T/chat.rocket/.S6UPZG7ZR3.chat.rocket.FA8bs1: code signature in (/var/folders/vx/sm_q7rk96ld6tx0wjsgr7q1m0000gn/T/chat.rocket/.S6UPZG7ZR3.chat.rocket.FA8bs1) not valid for use in process using Library Validation: library load disallowed by system policy
/var/folders/vx/sm_q7rk96ld6tx0wjsgr7q1m0000gn/T/chat.rocket/.S6UPZG7ZR3.chat.rocket.FA8bs1: stat() failed with errno=17
at process.module.(anonymous function) [as dlopen] (ELECTRON_ASAR.js:160:31)
at Object.Module._extensions…node (internal/modules/cjs/loader.js:722:18)
at Object.module.(anonymous function) [as .node] (ELECTRON_ASAR.js:169:18)
at Module.load (internal/modules/cjs/loader.js:602:32)
at tryModuleLoad (internal/modules/cjs/loader.js:541:12)
at Function.Module._load (internal/modules/cjs/loader.js:533:3)
at Module.require (internal/modules/cjs/loader.js:640:17)
at require (internal/modules/cjs/helpers.js:20:18)
at bindings (/Applications/Rocket.Chat.app/Contents/Resources/app.asar/node_modules/bindings/bindings.js:76:44)
at Object. (/Applications/Rocket.Chat.app/Contents/Resources/app.asar/node_modules/@paulcbetts/system-idle-time/addon.js:1:192)_

Server Setup Information
Running a private server installed about 2 months ago. My mobile app still works.

[rodalpho]

Yes, completely broken on Catalina. I've been able to make every other app work without notarization by rightclicking and selecting open, but Rocket Chat's.... lets say "unique" strategy of creating a new executable every run renders that impossible.

[wreiske]

👀

[primozc]

My temporary solution:

sudo spctl --master-disable
open Rocket.Chat app

after app is running you can disable master
sudo spctl --master-disable

Maybe this could work as well, without disabling master:
sudo spctl --add -v /Applications/Rocket.Chat.app

[xboston]

My temporary solution:

sudo xattr -cr /Applications/Rocket.Chat.app
sudo codesign --force --deep --sign - /Applications/Rocket.Chat.app

[idarlund]

My temporary solution:

sudo xattr -cr /Applications/Rocket.Chat.app
sudo codesign --force --deep --sign - /Applications/Rocket.Chat.app

if someone gets "xcrun: error: invalid active developer path" error message while doing this. try to fix it with installing xcode:

xcode-select --install

[semireg]

There are a few of us trying to solve the same problem over at https://github.com/electron-userland/electron-builder/issues/4040#issuecomment-542385927.

[tassoevan]

@semireg I've been following your saga. Unfortunatelly, I still have no clue that could help...

[Gimanh]

My temporary solution:

sudo xattr -cr /Applications/Rocket.Chat.app
sudo codesign --force --deep --sign - /Applications/Rocket.Chat.app

Thank you very much! This code helped me create a valid MAS package!