Rocket.chat.electron: Moving the application window throws error dialog

Created on 11 May 2016 · 14Comments · Source: RocketChat/Rocket.Chat.Electron

Originally posted from @nmummau at https://github.com/RocketChat/Rocket.Chat/issues/3181
Your Rocket.Chat version: 1.3.1
Windows 7 Professional

When I click and drag the title bar of the application to move the window, I get an error window. Literally whenever I move the window a few inches it throws the error. If I acknowledge the error dialog, and then move the application, the error is thrown again.

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Source

geekgonecrazy

Most helpful comment

I believe i solved my issue by adding an exception to my antivirus(mcafee), and it now works perfectly!

nobodyshome on 15 Sep 2016

👍2

All 14 comments

@nmummau does this happen immediately after starting the application up?

Like if you kill it completely (make sure its not in task bar, or there aren't more then on in task bar) then start it. How long before this happens?

geekgonecrazy on 11 May 2016

same on windows10. Error appears right after application start.

StefanAtUeber on 11 May 2016

@geekgonecrazy no it doesn't happen immediately for me. It requires me to try to move the window around.

nmummau on 11 May 2016

@nmummau you are right. You need to move the window to trigger the error.

StefanAtUeber on 11 May 2016

👍1

I'm getting the same issue, it also happen when minimising it

nobodyshome on 8 Jul 2016

Many of my colleagues have this issue. Any update on resolving it?

idchlife on 15 Sep 2016

I believe i solved my issue by adding an exception to my antivirus(mcafee), and it now works perfectly!

nobodyshome on 15 Sep 2016

👍2

Similar to @nobodyshome, with McAfee, we allowed for C:\Users\*\AppData\Roaming\Rocket.Chat+\window-state-main.json to be excluded and we no longer have this issue.