Robomongo: Failed to refresh 'Collections' in robomongo1.3

[JerryChenn07]

In robomongo1.3 version, I get error when expanding "Collections" on mongo 2.6.10 database, but in robomongo1.2 version is ok.

Failed to refresh 'Collections'.
Error:
ListCollections failed: { ok: 0.0, errmsg: "no such cmd: listCollections", code: 59, bad cmd: { $query:{listCollections: 1, filter: {}, cursor: {} }, $readPreference: {mode: "secondaryPreferred"} } }

[jnolascob]

I have the same error en robo3T 1.3.1.

[nateweiss]

I had the same problem. I can see that Robo 3T can connect successfully (because it is able to get the list of databases), so I don't think it's a problem with authentication. But once I expand the Collections folder I get the same error message as cjr0707. Reverting to Robo 3T 1.2.1 works fine.

[purlintan]

I have the same error en robo3T 1.3.1.Reverting to Robo 3T 1.2.1 works fine.

[danschofy]

I've downgraded back to an earlier version now and all works as expected. We miss shell commands such as .countDocuments, can still use .count, so no impact currently

[PawanDalal]

I am having this issue on Ubuntu 16.04. Not able to use the application (v 1.3.1)

[anavioc]

Same problem in Windows and Mac version. With a 2.4 mongo db version doesn't work but with a newer version like 3.4.4 it works right.

Is there a way to download the previous 1.2.1 version?

Regards.

[phoenix-gi]

Same error! Mongod version 2.6.9. Robo 3T version 1.3.

Failed to refresh 'Collections'.

Error:
ListCollections failed: { ok: 0.0, errmsg: "no such cmd: listCollections", code: 59, bad cmd: { $query: { listCollections: 1, filter: {}, cursor: {} }, $readPreference: { mode: "secondaryPreferred" } } }

[phoenix-gi]

Same problem in Windows and Mac version. With a 2.4 mongo db version doesn't work but with a newer version like 3.4.4 it works right.

Is there a way to download the previous 1.2.1 version?

Regards.

Version 1.2.1 now available here:
https://download.robomongo.org/1.2.1/linux/robo3t-1.2.1-linux-x86_64-3e50a65.tar.gz

[outshow]

same error on ubuntu 18.04 with robo 3t 1.3.1

@phoenix-gi Thank You for sharing the version 1.2.1 !!!

[phoenix-gi]

Version 1.2.1 for mac available here. Try it.
https://download.robomongo.org/1.2.1/osx/robo3t-1.2.1-darwin-x86_64-3e50a65.dmg

[srlowe]

Same here. Can't list collections when connecting to Mongodb 2.6.5 from RoboMongo 1.3.

Does anyone have the windows 64 download link for 1.2.1?

[Jons2k]

Same here. Can't list collections when connecting to Mongodb 2.6.5 from RoboMongo 1.3.

Does anyone have the windows 64 download link for 1.2.1?

Try it.
https://download.robomongo.org/1.2.1/windows/robo3t-1.2.1-windows-x86_64-3e50a65.exe

[celesteking]

Guys, this project is dead. The bugs won't be fixed. Look elsewhere.

[KartaviK]

Version 1.2.1 for mac available here. Try it.
https://download.robomongo.org/1.2.1/osx/robo3t-1.2.1-darwin-x86_64-3e50a65.dmg

Works on Ubuntu 19

[liuguangsen0409]

Same bug on mac, trying to upgrade version.

[Mert1980]

I have the same error and no solution for that..I think this company is not behind its product!!!

[Mert1980]

Same bug on mac, trying to upgrade version.

Did you able to find a solution or a better working app???

[alxhotel]

The problem persists...

I'm using Ubuntu 16.04 and Robomongo 1.3

[crazyj7]

ubuntu 16.04 mongod v2.6.10 & robo 3T v1.3.1 (the latest version.)
This problem exists..
But robo3T 1.2.1 version works well.

And mongod v4.2.2 & robo 3T v1.3.1 (the latest version.)
robo 3T v1.3.1 works well.
Check version...

[vsile]

Same problem.
Linux Mint 19.3
Robo 3T v1.3.1. MongoDB 2.6.10. Connecting through SSH Tunnel.

[aplatkouski]

Same problem

Ubuntu 19.10 64-bit
Robo 3T 1.3.1
MongoDB server 3.6.8 and 4.2.3

11:25:51 AM Info: Settings saved to: /home/***********/.3T/robo-3t/1.3.1/robo3t.json
11:25:51 AM Info: Connecting to localhost:27017...
11:25:51 AM Info: Establish connection successful. Connection: Localhost
11:25:51 AM Info: Database list refreshed. Connection: Localhost
11:25:58 AM Error: Failed to refresh 'Collections'. ListCollections failed: { ok: 0.0, errmsg: "not authorized on admin to execute command { listCollections: 1, filter: {}, cursor: {}, $readPreference: { mode: "secondaryPreferred" }, $db: "admin" }", code: 13, codeName: "Unauthorized" }

In both cases /etc/mongod.conf

security:
  authorization: enabled

Notes: "Test" connection from robo3t is OK

There's problem only with user created in mongo-shell with commands:

use admin
db.createUser(
  {
    user: "user_admin",
    pwd: "secret_passwod",
    roles: [ { role: "userAdminAnyDatabase", db: "admin" } ]
  }
)

Next users created with commands below are without any problem:

use test_chema
db.createUser(
  {
    user: "Tester",
    pwd: "secret_passwod",
    roles: [ { role: "readWrite", db: "test_chema" } ]
  }
)

[dbelavy]

Using Robo 3T version 1.2.1 worked for me.

[rtorres280]

for the record this isnt an issue with studio 3t as you can change the mongo shell version you're running. would be nice to bring that feature down to robo to mitigate this issue in the mean time

[felipemuhamed]

garbage software

[alireza1998dev]

I used Robo 3T v1.2.1 instead of Robo 3T v1.3.1 and it works perfectly .
Don't waste your time , just download Robo 3T v1.2.1 and then the problem is solved :)

[Pat-Gekoski]

I don't get the failed to refresh error......It just doesn't refresh at all. I need to close the tab and then select view documents on the collection again. Frustrating!

[angelyaaaaa]

the url doesn't work for me, I fund another place to download: https://mac.softlookup.com/download.asp?ID=164475

[alxhotel]

You can also download it from github: https://github.com/Studio3T/robomongo/releases/tag/v1.2.1

[simsekgokhan]

Hi all, thanks for reporting the problem and sorry for answering so late.
Robo 1.3 does not support MongoDB 2.6: https://github.com/Studio3T/robomongo#supported-platforms
Older versions are here: https://github.com/Studio3T/robomongo/releases