Robomongo: RC 8 fails with "Failed to run command 'listdatabases'"

[jeffwidman]

I have a SSH tunnel setup in my ~/.ssh/config file that maps a local port to a remote Mongo server. It shouldn't make any difference, but just in case it helps, I have to use the tunnel because I need to traverse through an intermediary jump host using ProxyCommand.

Accessing the Mongo database worked fine on RC 7.

I just upgraded to RC 8 and got the error "Failed to run command 'listdatabases'"

I reverted to RC 7 and everything works fine again. Let me know what other info I can provide to debug. This is against Mongo 3.

[simsekgokhan]

Hi Jeff, thanks for reporting the issue. We will try to reproduce and investigate the issue. Can you also give more information about OS versions of your local, jumphost and mongo server?

[jeffwidman]

Local: OS El Cap (latest Stable release)
Jumphost: Ubuntu 14.04
Mongo: Ubuntu 14.04

Since the tunnel uses ProxyCommand through the jumphost, the jumphost should have zero impact...

Let me know if you need any other info. I haven't tried, but I suspect even a normal tunnel from 14.04 box to a mac laptop where Robomongo access it lcoally should throw this error.

[psypersky]

Hello, I have this error too, I created a mongodb on docker exposed the port to the host and then tried to connect from my host to the port

Local Host: OS X 10.13.6
Docker version: 18.06.1-ce-mac73
Docker container: mongo:4.1.2-xenial

It looks like it is actually connecting, here are my mongo logs

2018-09-02T15:39:09.356+0000 I NETWORK  [listener] connection accepted from 172.17.0.1:40922 #4 (1 connection now open)
2018-09-02T15:39:09.358+0000 I NETWORK  [conn4] received client metadata from 172.17.0.1:40922 conn4: { application: { name: "robo3t" }, driver: { name: "MongoDB Internal Client", version: "3.4.3-10-g865d2fb" }, os: { type: "Darwin", name: "Mac OS X", architecture: "x86_64", version: "17.7.0" } }
2018-09-02T15:39:09.360+0000 E -        [conn4] Assertion: Location34348: cannot translate opcode 2010 src/mongo/rpc/message.h 119
2018-09-02T15:39:09.361+0000 I NETWORK  [conn4] DBException handling request, closing client connection: Location34348: cannot translate opcode 2010
2018-09-02T15:39:09.361+0000 I NETWORK  [conn4] end connection 172.17.0.1:40922 (0 connections now open)

[pierbettassa]

Hello, I have this error too, I created a mongodb on docker exposed the port to the host and then tried to connect from my host to the port

Local Host: OS X 10.13.6
Docker version: 18.06.1-ce-mac73
Docker container: mongo:4.1.2-xenial

It looks like it is actually connecting, here are my mongo logs

2018-09-02T15:39:09.356+0000 I NETWORK  [listener] connection accepted from 172.17.0.1:40922 #4 (1 connection now open)
2018-09-02T15:39:09.358+0000 I NETWORK  [conn4] received client metadata from 172.17.0.1:40922 conn4: { application: { name: "robo3t" }, driver: { name: "MongoDB Internal Client", version: "3.4.3-10-g865d2fb" }, os: { type: "Darwin", name: "Mac OS X", architecture: "x86_64", version: "17.7.0" } }
2018-09-02T15:39:09.360+0000 E -        [conn4] Assertion: Location34348: cannot translate opcode 2010 src/mongo/rpc/message.h 119
2018-09-02T15:39:09.361+0000 I NETWORK  [conn4] DBException handling request, closing client connection: Location34348: cannot translate opcode 2010
2018-09-02T15:39:09.361+0000 I NETWORK  [conn4] end connection 172.17.0.1:40922 (0 connections now open)

Same here:
Local Host: Windows 10
Docker version: 18.09.0 running on Ubuntu 16.04.5LTS - kernel 4.15.0-38-generic
Docker container: bitnami/mongodb:4.1.4-debian-9-r2

2018-11-13T10:31:08.317+0000 I NETWORK  [listener] connection accepted from 192.168.1.247:49839 #24 (11 connections now open)
2018-11-13T10:31:08.318+0000 I NETWORK  [conn24] received client metadata from 192.168.1.247:49839 conn24: { application: { name: "robo3t" }, driver: { name: "MongoDB Internal Client", version: "3.4.3-10-g865d2fb" }, os: { type: "Windows", name: "Microsoft Windows 8", architecture: "x86_64", version: "6.2 (build 9200)" } }
2018-11-13T10:31:08.321+0000 E -        [conn24] Assertion: Location34348: cannot translate opcode 2010 src/mongo/rpc/message.h 119
2018-11-13T10:31:08.321+0000 I NETWORK  [conn24] DBException handling request, closing client connection: Location34348: cannot translate opcode 2010
2018-11-13T10:31:08.321+0000 I NETWORK  [conn24] end connection 192.168.1.247:49839 (10 connections now open)

[vrst37]

+1

[diogoffmelo]

+2

[BernMcCarty]

+3

[jeffwidman]

Checked this with the latest Robo 3T v 1.2 and it sometimes occurs and sometimes works fine. I suspect the remote mongo cluster is simply timing out and the error is being reported by Robo 3t as "Failed" rather than "TimedOut"

[vrst37]

I do not think this issue should be closed. This issue occurs when an invalid username or password is provided for connection.
The error message must be changed to something non cryptic (like invalid credentials or something).

What do you guys think?

[vrst37]

I do not think this issue should be closed. This issue occurs when an invalid username or password is provided for connection.
The error message must be changed to something non cryptic (like invalid credentials or something).

What do you guys think?

[syzer]

+1

[adityathebe]

I do not think this issue should be closed. This issue occurs when an invalid username or password is provided for connection.
The error message must be changed to something non cryptic (like invalid credentials or something).

What do you guys think?

I don't have any authentication set up but I still get this error. I don't think it's due to invalid username or password.

[nemasobhani]

+1