Revive: Medium fails to launch

[Dekor47]

Hi, Ive been using revive for awhile with medium and it has worked smoothly for the past months. recently when i start medium it fails at launch giving me a window indicating such, then another window pops up saying " kcup has failed" downloaded a patch that u had posted on another thread but didn't change anything was wondering if there was anything i can do. also if i haven't relayed enough information about the problem im sorry, still new to this, just let me know

[CrossVR]

Try re-downloading Oculus Medium.

[Dekor47]

tried that didnt seem to work. Medium did have a recent update but im not sure if this is the problem. all my other programs on revive seem to work smoothly.

[Loftolle]

I have another problem, i installed medium and everything worked fine and now i just get the "unable to inititalize the Oculus Rift" error. i've tried reinstalling and rebooting, iv'e even reinstalld win 10 (thought i needed a clean install from win7 upgrade) but to no avail...

What bugs me the most is that i could start it and everything was fine and the other day it won't start. i can run other oculus apps like the built in tutorials and such with no problem. seems just to be medium that doesn't work.

[CrossVR]

i just get the "unable to inititalize the Oculus Rift" error.

@Loftolle You should use the beta version of Revive. Medium requires a more recent version of the Oculus SDK that is currently only supported in the beta version: https://github.com/LibreVR/Revive/releases/tag/1.2.0-beta2

[Loftolle]

@Armada651 Thank you! that fixed it, i know that i've read that somewhere but i got it all messed up. now medium works fine :)

[redcovert]

Got revive today so I could buy/run Medium. It kept crashing until I saw I needed to run the beta version. Downloaded that and installed over the non-beta version. That got it to launch but it crashed again when I clicked tutorials... but I saw where my firewall blocked it. Fixed that and tried again. This got it to launch where I could start working with it. It then crashed after about 5 minutes of trying some of the different tools. No more time right now to experiment...but will try some more tonight.

[redcovert]

Did some more testing. I disabled my virus software/firewall just make sure that was not causing the issue and it still consistently crashes when I click on any tutorial in the program and also seems to inconsistently crash when I have any menu for the program open. See attached image.

[Admirallj]

I'm having the exact same problem if not before is nrealy alwasy happen if i try to change resolution, i have been trying to fix this for a week. :(

Fixed Turn off Tooltips in settings and it should work, Not a revive problem a Medium Problem

[CrossVR]

@redcovert @Admirallj Are you both running Windows 7?

[Admirallj]

FIXED Turn off Tooltips in the settings and it works... this is a realy stupid problem

(https://forums.oculus.com/community/discussion/58200/medium-1-3-release-notes)

[redcovert]

Thank you for your help! With the tooltips turned off the modeling appears to be running stable now. It still crashes when you trigger the tutorials... but I can make do with youtube tutorials for training on it. (For the computer - yes I am running Windows 7 ultimate with an Nvidia 1080 card).

[redcovert]

@Admirallj Does yours crash if you try one of the tutorials too?