Revive: Getting failed entitlement check after the Oculus 1.13 update

[GuidoFida]

I only have 2 games, "Rock Band VR" and the game you get free with a purchase, "Ripcoil". I have been playing RBVR no problem since it came out March 23, but after the 1.13 update I fail the entitlement check on both games, even after doing beta>restart and restarting my PC.

[Brody79]

I can confirm this. Oculus Store update 1.13 seems to bring back the old forced "entitlement check".
A few games still work if I patch them manually (i.e. Edge of Nowhere or Lucky's Tale) with the Revive tray icon but every title fails to start from the Dashboard. Titles like Defense Grid 2 or Chronos don't work at all.

[CrossVR]

If the old entitlement check was back, then using manual injection would also fail.

[CrossVR]

Please make sure you're running the latest version of Revive (Use Check for updates in the tray icon menu). If it still doesn't work, post your logs from %APPDATA%\Revive (Just enter that into the address bar of a folder and drag the files in the comment box here)

Also, please post your Revive manifest located at C:\Program Files\Revive\revive.vrmanifest. (Copy it, rename it to revive.txt and drag it in the comment box here)

[Brody79]

ReviveOverlay.txt
ReviveInjector.txt
I'm not sure if this will help since the logs don't show any errors. I'm using the latest Revive version (1.0.6.0).

[Brody79]

Maybe it's important to note that the Oculus Store automatically opens with SteamVR since the 1.13 update. If you close it, it shows the warning that no VR games will work without it. If you start any Oculus game from the dashboard, the Oculus Store automatically opens again.

[hyperseven]

Maybe it's important to not that the Oculus Store automatically opens with SteamVR since the 1.13 update. If you close it, it shows the warning that no VR games will work without it. If you start any Oculus game from the dashboard, the Oculus Store automatically opens again.

Even with Revive dashboard uninstalled it still does this :(

[CrossVR]

@Brody79 I think you need to keep the Oculus Store open to pass the entitlement checks.

[Brody79]

@Armada651 I already tried this several times. It doesn't help.

[GuidoFida]

I too am on the latest version 1.0.6.0

revive.txt
ReviveInjector.txt
ReviveOverlay.txt

[Brody79]

@hyperseven If you stop and disable the Oculus runtime service the Oculus Store will not open up automatically anymore, but your Revive games won't work for obvious reasons. Most don't work at the moment anyways, though.

[CrossVR]

I'm unable to reproduce any of the reported problems, I recommend reinstalling the Oculus software.

[Brody79]

I already clicked on repair from the Oculus Setup. It downloaded the whole package again (1.5GB) and reinstalled. I did not have to reinstall every Oculus game using this method but the problem with Revive persisted. I will try to completely uninstall and reinstall the software again (I can do so in a few hours).

It all started directly after the latest Oculus Store update and regarding to reddit there are a few other people with problems after this update: Thread 1, Thread 2

[Brody79]

@Armada651 This guy already reinstalled the Oculus software with no luck.

Maybe it has something to do with the Oculus Debug SDK missing after the update?

[CrossVR]

I still cannot reproduce the error, but what @Brody79 is implying is that the injector fails, but patching does work.

@Brody79 Can you attempt to launch an application from the dashboard that does not work and then send the logs from %APPDATA%\Revive?

[Brody79]

ReviveInjector.txt
ReviveOverlay.txt
I attempted to run Defense Grid 2, this time by running it from the Steam library instead of the dashboard.
"Game failed entitlement check".
Nothing helpful in the logs, though. With this game, even patching doesn't help. Same with Chronos.
Edit: Chronos does work if you patch the correct exe (the one in the binaries subfolder, not the one in the root folder).

[Brody79]

I did find something out that makes no sense to me:
If I inject the game executable by dragging and dropping onto the Revive\ReviveInjector_x64.exe it works!
But if I inject via the tray icon or try to run it from the dashboard, it fails.
I already tried uninstalling and reinstalling Revive and it changed nothing. I don't get it.

[CrossVR]

Sounds like a user rights problem, possibly related to UAC. Try installing Revive in the default C:\Program Files location. Applications installed in C:\Program Files get more privileges.

Make sure you uninstall Revive first or else you will end up with two Revive installs, which will conflict.

[CarrotSurvivor]

i think i know the issue! The 1.13 update added a button in oculus home settings to either allow or disallow unkown sources not reviewed by oculus to run on rift! try to enable this setting and see if it fixes the issue.

[Brody79]

@Armada651 It actually was the UAC! Reinstalling Revive to C:\Program Files didn't do the trick but starting Steam with Administrator privilege did.
@CarrotSurvivor Thanks, but this button exists for a long time and was already set to allow unknown sources in my case.

[CarrotSurvivor]

okay, by the way i bought Giant Cop guys (just released) , ill let you know if it works in case your interested.

[GuidoFida]

Running Steam as admin also did the trick for me, even though Revive was already installed in Program Files to begin with

[CrossVR]

Are the people encountering this problem running Windows 7 or 10?

[LinosM]

Also experiencing this, and I'm on Windows 10

[CarrotSurvivor]

giant cop is not working, make a ticket. :( windows 10.

[KyleGospo]

Have you tried going into the oculus store and doing the restart oculus option under beta in settings?

That fixed it for me.

[PixelSplitter]

Hey I had the very same issue. Starting Steam and Oculus Home as admin did not resolve it but exiting from Revive via the system tray button then restarting it from the root folder as admin resolved the problem :)

[jonnypanic]

Cheers, PixelSplitter, that solved it for me. It was driving me mad.

[alexagui]

Confirming PixelSplitter's recommendation to run the Revive Dashboard as administrator on Windows 10 Pro worked for me.

[China-VR-DRAGONCITY]

me too,reinstall oculus home failed. reinstall REVIVE1.1.1 failed.reinstall rock band vr failed.
restarting revive from the root folder as admin,......failde........I tried all the ways I failed.
I will try to reinstall the system

[Dragoboss]

@China-VR-DRAGONCITY
Please make a new report if this is still an issue for you.

Closing this as it appears it was indeed an UAC problem and this ticket is over a year old.