Redash: Impossible to find supervisord.conf after upgrade

[giansegato]

Issue Summary

I need to get access to the Redash log files, and here it says that their location is defined here: /opt/redash/supervisord/supervisord.conf.

I've ReDash self-hosted on an AWS machine EC2 machine. It was version 2.0. I upgraded Redash in this way:

wget https://raw.githubusercontent.com/getredash/redash/master/bin/upgrade
chmod +x upgrade
sudo pip install -U pyopenssl
sudo ./upgrade

Now, if I list the content of /opt/redash, what I get is:

. .. current .env redash.2.0.0.b2990 redash.3.0.0.b3134 redash.3.0.0.b3134.tar.gz

No supervisord folder, nor a logs folder.
Inside current, there's no supervisord.conf file, and ultimately (that is what I'm truly interested in), no log files.

Steps to Reproduce

sudo nano /opt/redash/supervisord/supervisord.conf

that yields:

[ Directory '/opt/redash/supervisord' does not exist ]

Technical details:

• Redash Version: 3.0
• Browser/OS: Ubuntu
• How did you install Redash: Amazon image

[arikfr]

New images install Supervisor with a system package whose configuration is at a different location (/etc/supervisor/conf.d/redash.conf).

We should update the documentation to reflect this.

[RichardLitt]

@giansegato Any chance you'd like to help by updating the docs as @arikfr suggests? You have the context already needed for this issue, and that will help others in the future with the same problem. :)

[giansegato]

@RichardLitt I'd be happy to! Looks like though that "http://help.redash.io/" (ie. where I can edit the docs) is different than "https://redash.io/help-onpremise/", that is where I should update the docs.

@arikfr How do you suggest I should move forward?

(never contributed to an open project – my question may look trivial)

[arikfr]

Currently help.redash.io can be updated by the team only, as it's served via HelpScout. But this will change in the near future, when we move the documentation sources back to GitHub.

Luckily help-onpremise is still on GitHub, and to update it you just make a pull request to the relevant page source. The source of the page you originally is here: https://github.com/getredash/website/blob/master/onpremise/maintenance/ongoing-maintenance-and-basic-operations.md

Just click on the edit button in GitHub and make the needed changes. 🙏

[giansegato]

Done.