Readthedocs.org: Can't delete my account, probably because I've change username on github

[applicato]

Details

• Build URL (if applicable):
  https://readthedocs.org/accounts/delete/
• Read the Docs username (if applicable):
  botessa

Expected Result

deleted account

Actual Result

.
     ":"
   ___:____     |"\/"|
 ,'        `.    \  /
 |  O        \___/  |

~^~^~^~^~^~^~^~^~^~^~^~^~

Fail. Check back in a bit!

A description of what actually happened
idn

[stsewd]

Sorry about that, that's a bug from one of our dependencies that broke when we upgraded to django 2.2

A fix was merged, but isn't released yet https://github.com/AliLozano/django-messages-extends/pull/26

[stsewd]

The fix will be available next Tuesday

[alex1a]

Same issue here, but instead i change my github account, i delete my primary email

[stsewd]

This should have been fixed in the last release https://github.com/readthedocs/readthedocs.org/pull/6767

@applicato are you able to delete your account now?

@alex1a are you experimenting this now?

[stsewd]

Sorry everyone, turns out the bug was still present. But it's fixed now https://github.com/readthedocs/readthedocs.org/pull/6817. You should be able to delete your account.

[binkoni]

I tried to delete my account, but it still fails with a message "Fail. Check back in a bit!"

[stsewd]

I just tested this, I was able to delete an account. But I can see another related bug to this on sentry, not sure what produced it.

[stsewd]

@binkoni I can see you are the only user experimenting this so far, looks like something happened on the db... I did a small change to test something. Can you please try deleting your account again?

[HGladiator]

it still fails with a message "Fail. Check back in a bit!"

[stsewd]

Hi again everyone, we found and fixed the second bug. You should be able to delete your accounts now.

[alex1a]

This should have been fixed in the last release #6767

@applicato are you able to delete your account now?

@alex1a are you experimenting this now?

Today i try to delete my secondary account and receive this successful message: "You have successfully deleted your account". Thank you @stsewd for the support