React-native-ui-kitten: Notice where to get support

Created on 22 Apr 2020  路  6Comments  路  Source: akveo/react-native-ui-kitten

Would be really nice to have a notice - here (in Readme.md) and in you Webpage - where to get support for this Library.
Like each other good opensource Software, a community will build up around UI-Kitten. So they come together to ask, help and show their work... maybe on on Slack, Discord, or a Forum-Page.

I think it would massively increase the distribution of ui-kitten (btw. an awesome ui-kit), if you provide a general place, where people can get (Community)-Support for the UI.

I suggest to create an slack or Discord-Group, but I'm open for other solutions.. as long there will be one.

Proposal

Most helpful comment

@artyorsh I don't think so... that it's takes much time from your side.
I see it in other Projects (own ones and open-source). You only need to generate a centralized place where the community come together.

You don't have to put all the time new content to this group, you only have to provide the structure (like some chat-channels). Automatically all the community-members will fill this sections with life.

The main Point is to generate a "official" Place where Community-Members can meet.
If only a ui-kitten-user starts such a channel, it might spread up over different Messanger-Types (some prefer slack, otherones Discord... and so on). Therefor it's needed to be initialized by your company/team.

So all you have to do is following (would love if you could give it a try... I think it will boots usage of ui-kitten... because Support is one of the most important things for a Software!):

  1. Create A Slack or Discord Channel (for free)
  2. Notice at the Documentation-Page that this is official Community-Support-Chat.
  3. Let it fill with life fully automated by the community

If you don't have interest or time to moderate such a group, choose a well known contributor who like to be a moderator of such a group. But again. it is nearly no work to setup or moderate such a group.

BTW: I like slack, because it has nice integrations with other Services. For example you can create a News-Channel and automatically connect it to your git-repo to anounce if new Push appears to the Master-Repo.

If you wan't to start it, I can give you helping hands, if needed.

All 6 comments

I've found now, that you have a notice at the bottom of the Documentation-Page:
image

Notice: there is no _'ui-kitten'_ tag at all used on stackoverflow. Only Tag is react-native-ui-kitten.
Maybe update this notice in the docs.

On the other hand, I still recommend to have something like a community-chat to point users on a single place to help instantly each other (like slack or discord)

Agree, I think a pinned issue called 'Ask for Support' would be good as well.

@xstable thanks for having such interest. Having community-open channels like discord, slack (whatever else) is not the thing we can do, since this requires a lot of time efforts to keep it alive :)
This _is_ under our internal discussion sometimes, and I hope we will have it some day.

there is no 'ui-kitten' tag at all used on stackoverflow

Thanks for the notice. We'll update the tag 馃憤

@ivanubi

pinned issue called 'Ask for Support'

Haven't seen that in other repositories. I believe that this will become a huge mess the first day it is opened 馃槃

@artyorsh I don't think so... that it's takes much time from your side.
I see it in other Projects (own ones and open-source). You only need to generate a centralized place where the community come together.

You don't have to put all the time new content to this group, you only have to provide the structure (like some chat-channels). Automatically all the community-members will fill this sections with life.

The main Point is to generate a "official" Place where Community-Members can meet.
If only a ui-kitten-user starts such a channel, it might spread up over different Messanger-Types (some prefer slack, otherones Discord... and so on). Therefor it's needed to be initialized by your company/team.

So all you have to do is following (would love if you could give it a try... I think it will boots usage of ui-kitten... because Support is one of the most important things for a Software!):

  1. Create A Slack or Discord Channel (for free)
  2. Notice at the Documentation-Page that this is official Community-Support-Chat.
  3. Let it fill with life fully automated by the community

If you don't have interest or time to moderate such a group, choose a well known contributor who like to be a moderator of such a group. But again. it is nearly no work to setup or moderate such a group.

BTW: I like slack, because it has nice integrations with other Services. For example you can create a News-Channel and automatically connect it to your git-repo to anounce if new Push appears to the Master-Repo.

If you wan't to start it, I can give you helping hands, if needed.

@xstable would like to have a quick discussion on this in twitter :)
Can we? Please contact me with the link in my bio if yes

I've seen it naturally happens here in the issues that people ask for questions, and some of us try to answer (including the maintainers) - this is usually what I've seen happening on most repos. I think it's a bit easier.

I like the idea of _another_ place, but personally I've never actually used any of them. I usually forget... the cool thing about GitHub is that it's the same place I use for work, so it's easier to check from time to time. Perhaps Slack might be the same for me.

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