Radarr: Issue with Radarr Windows 10 Not searching movies

[itguy1984]

When i try to search for a new movie i get this error:

There Was An Error Searching For 'Movie'.
If the movie title contains non-alphanumeric characters try removing them, otherwise try your search again later.

Below is the Error Log:

Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: b. Path '', line 0, position 0.
at Newtonsoft.Json.JsonTextReader.ParseValue()
at Newtonsoft.Json.JsonTextReader.ReadInternal()
at Newtonsoft.Json.JsonTextReader.Read()
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType(JsonReader reader, JsonContract contract, Boolean hasConverter)
at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
at Newtonsoft.Json.JsonConvert.DeserializeObjectT
at NzbDrone.Common.Serializer.Json.DeserializeT in C:\projects\radarr-usby1\src\NzbDrone.Common\Serializer\Json.cs:line 37
at NzbDrone.Common.Http.HttpResponse1..ctor(HttpResponse response) in C:\projects\radarr-usby1\src\NzbDrone.Common\Http\HttpResponse.cs:line 97 at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request) in C:\projects\radarr-usby1\src\NzbDrone.Common\Http\HttpClient.cs:line 257 at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewMovie(String title) in C:\projects\radarr-usby1\src\NzbDrone.Core\MetadataSource\SkyHook\SkyHookProxy.cs:line 503 at NzbDrone.Api.Movies.MovieLookupModule.Search() in C:\projects\radarr-usby1\src\NzbDrone.Api\Movies\MovieLookupModule.cs:line 48 at NzbDrone.Api.Movies.MovieLookupModule.<.ctor>b__2_0(Object x) in C:\projects\radarr-usby1\src\NzbDrone.Api\Movies\MovieLookupModule.cs:line 22 at CallSite.Target(Closure , CallSite , Func2 , Object )
at Nancy.Routing.Route.<>c__DisplayClass4.b__3(Object parameters, CancellationToken context)

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[imzenreally]

i'm running my radarr on a ubuntu 18.04 box and am having the same issue

error log from my server

Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: b. Path '', line 0, position 0. at Newtonsoft.Json.JsonTextReader.ParseValue () [0x002c2] in <5e099fb6434a463a960f4009caf8abae>:0 at Newtonsoft.Json.JsonTextReader.ReadInternal () [0x00043] in <5e099fb6434a463a960f4009caf8abae>:0 at Newtonsoft.Json.JsonTextReader.Read () [0x00007] in <5e099fb6434a463a960f4009caf8abae>:0 at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType (Newtonsoft.Json.JsonReader reader, Newtonsoft.Json.Serialization.JsonContract contract, System.Boolean hasConverter) [0x0003d] in <5e099fb6434a463a960f4009caf8abae>:0 at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType, System.Boolean checkAdditionalContent) [0x000dd] in <5e099fb6434a463a960f4009caf8abae>:0 at Newtonsoft.Json.JsonSerializer.DeserializeInternal (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00057] in <5e099fb6434a463a960f4009caf8abae>:0 at Newtonsoft.Json.JsonSerializer.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00000] in <5e099fb6434a463a960f4009caf8abae>:0 at Newtonsoft.Json.JsonConvert.DeserializeObject (System.String value, System.Type type, Newtonsoft.Json.JsonSerializerSettings settings) [0x0002d] in <5e099fb6434a463a960f4009caf8abae>:0 at Newtonsoft.Json.JsonConvert.DeserializeObject[T] (System.String value, Newtonsoft.Json.JsonSerializerSettings settings) [0x00000] in <5e099fb6434a463a960f4009caf8abae>:0 at NzbDrone.Common.Serializer.Json.Deserialize[T] (System.String json) [0x00000] in <7084924a59f8492b9528f8e6bea68198>:0 at NzbDrone.Common.Http.HttpResponse1[T]..ctor (NzbDrone.Common.Http.HttpResponse response) [0x00025] in <7084924a59f8492b9528f8e6bea68198>:0
at NzbDrone.Common.Http.HttpClient.Get[T] (NzbDrone.Common.Http.HttpRequest request) [0x00007] in <7084924a59f8492b9528f8e6bea68198>:0
at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewMovie (System.String title) [0x00275] in <28071e62f2f449e682962e05af20a3d7>:0
at NzbDrone.Api.Movies.MovieLookupModule.Search () [0x0009b] in <0f2a435164944a8d9e5d219b0531f695>:0
at NzbDrone.Api.Movies.MovieLookupModule.<.ctor>b__2_0 (System.Object x) [0x00000] in <0f2a435164944a8d9e5d219b0531f695>:0
at (wrapper dynamic-method) System.Object.CallSite.Target(System.Runtime.CompilerServices.Closure,System.Runtime.CompilerServices.CallSite,System.Func2<object, object>,object) at Nancy.Routing.Route+<>c__DisplayClass4.<Wrap>b__3 (System.Object parameters, System.Threading.CancellationToken context) [0x00049] in <63c44d6f8d7e4f339a987bf9eb94d931>:0

[azza10]

Error is not with Radarr:
tmdb is experiencing issues
https://twitter.com/themoviedb/status/1161718247097454592?s=08

for now search using the IMDb id

[imzenreally]

beat me to the punch - was just aboutt o post - thanks

[ryancrawcour]

how do you search with IMDb id?

[imzenreally]

IMDb:[insert IMDb # - ttXXXXXX]

On Wed, Aug 14, 2019, 17:36 Ryan CrawCour [e-mail] wrote:

how do you search with IMDb id?

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[designgears]

Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: b. Path '', line 0, position 0. (Json snippet '<--error-->be right back') --->

[itguy1984]

It is back up and working today! Must of just been the IMDB issue you were talking about.

[designgears]

@itguy1984 maybe reopen this or create a new feature request to fall back if one service or the other is down.