Radarr: Unable to search new movies

[waynemillskidals]

Radarr has been operating perfectly fine for a year on windows machine without issues but recently it has stopped being able to search with following error

If the movie title contains non-alphanumeric characters try removing them, otherwise try your search again later.

Radarr log details

Log file says this

Request Failed: Unexpected character encountered while parsing value: b. Path '', line 0, position 0.


Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: b. Path '', line 0, position 0.
   at Newtonsoft.Json.JsonTextReader.ParseValue()
   at Newtonsoft.Json.JsonTextReader.ReadInternal()
   at Newtonsoft.Json.JsonTextReader.Read()
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType(JsonReader reader, JsonContract contract, Boolean hasConverter)
   at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent)
   at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType)
   at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings)
   at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings)
   at NzbDrone.Common.Serializer.Json.Deserialize[T](String json) in C:\projects\radarr-usby1\src\NzbDrone.Common\Serializer\Json.cs:line 37
   at NzbDrone.Common.Http.HttpResponse`1..ctor(HttpResponse response) in C:\projects\radarr-usby1\src\NzbDrone.Common\Http\HttpResponse.cs:line 97
   at NzbDrone.Common.Http.HttpClient.Get[T](HttpRequest request) in C:\projects\radarr-usby1\src\NzbDrone.Common\Http\HttpClient.cs:line 257
   at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewMovie(String title) in C:\projects\radarr-usby1\src\NzbDrone.Core\MetadataSource\SkyHook\SkyHookProxy.cs:line 503
   at NzbDrone.Api.Movies.MovieLookupModule.Search() in C:\projects\radarr-usby1\src\NzbDrone.Api\Movies\MovieLookupModule.cs:line 48
   at NzbDrone.Api.Movies.MovieLookupModule.<.ctor>b__2_0(Object x) in C:\projects\radarr-usby1\src\NzbDrone.Api\Movies\MovieLookupModule.cs:line 22
   at CallSite.Target(Closure , CallSite , Func`2 , Object )
   at Nancy.Routing.Route.<>c__DisplayClass4.<Wrap>b__3(Object parameters, CancellationToken context)

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[drashna]

Experiencing this exact same issue, too. But I suspect that this is related to #3504.

[dkobelak]

I have the same problem as of today..

Version 0.2.0.1358
Mono Version 5.18.1.0

[waynemillskidals]

ok at least its not just me then ...

[delize]

Also experiencing this:

Version
0.2.0.1358
Mono Version
6.0.0.319 (tarball Mon Aug 12 23:46:26 UTC 2019)
AppData directory
/var/lib/radarr/.config/Radarr
Startup directory
/opt/Radarr

19-8-14 13:25:26.3|Info|Bootstrap|Starting Radarr - /opt/Radarr/Radarr.exe - Version 0.2.0.1358
19-8-14 13:25:26.8|Info|Router|Application mode: Interactive
19-8-14 13:25:27.0|Info|MigrationLogger|*** Migrating data source=/var/lib/radarr/.config/Radarr/nzbdrone.db;cache size=-20000;datetimekind=Utc;journal mode=Wal;pooling=True;version=3 ***
19-8-14 13:25:27.2|Info|MigrationLogger|*** Migrating data source=/var/lib/radarr/.config/Radarr/logs.db;cache size=-20000;datetimekind=Utc;journal mode=Wal;pooling=True;version=3 ***
19-8-14 13:25:27.2|Info|OwinHostController|Listening on the following URLs:
19-8-14 13:25:27.2|Info|OwinHostController|  http://*:7878/radarr/
19-8-14 13:25:27.2|Info|OwinHostController|  http://*:7878/
19-8-14 13:25:27.3|Info|NancyBootstrapper|Starting NzbDrone API
19-8-14 13:25:28.1|Info|CommandExecutor|Starting 2 threads for tasks.
19-8-14 13:25:40.6|Fatal|NzbDroneErrorPipeline|Request Failed

[v0.2.0.1358] Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: b. Path '', line 0, position 0.
  at Newtonsoft.Json.JsonTextReader.ParseValue () [0x002c2] in <5e099fb6434a463a960f4009caf8abae>:0 
  at Newtonsoft.Json.JsonTextReader.ReadInternal () [0x00043] in <5e099fb6434a463a960f4009caf8abae>:0 
  at Newtonsoft.Json.JsonTextReader.Read () [0x00007] in <5e099fb6434a463a960f4009caf8abae>:0 
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.ReadForType (Newtonsoft.Json.JsonReader reader, Newtonsoft.Json.Serialization.JsonContract contract, System.Boolean hasConverter) [0x0003d] in <5e099fb6434a463a960f4009caf8abae>:0 
  at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType, System.Boolean checkAdditionalContent) [0x000dd] in <5e099fb6434a463a960f4009caf8abae>:0 
  at Newtonsoft.Json.JsonSerializer.DeserializeInternal (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00057] in <5e099fb6434a463a960f4009caf8abae>:0 
  at Newtonsoft.Json.JsonSerializer.Deserialize (Newtonsoft.Json.JsonReader reader, System.Type objectType) [0x00000] in <5e099fb6434a463a960f4009caf8abae>:0 
  at Newtonsoft.Json.JsonConvert.DeserializeObject (System.String value, System.Type type, Newtonsoft.Json.JsonSerializerSettings settings) [0x0002d] in <5e099fb6434a463a960f4009caf8abae>:0 
  at Newtonsoft.Json.JsonConvert.DeserializeObject[T] (System.String value, Newtonsoft.Json.JsonSerializerSettings settings) [0x00000] in <5e099fb6434a463a960f4009caf8abae>:0 
  at NzbDrone.Common.Serializer.Json.Deserialize[T] (System.String json) [0x00000] in C:\projects\radarr-usby1\src\NzbDrone.Common\Serializer\Json.cs:37 
  at NzbDrone.Common.Http.HttpResponse`1[T]..ctor (NzbDrone.Common.Http.HttpResponse response) [0x0001e] in C:\projects\radarr-usby1\src\NzbDrone.Common\Http\HttpResponse.cs:99 
  at NzbDrone.Common.Http.HttpClient.Get[T] (NzbDrone.Common.Http.HttpRequest request) [0x00007] in C:\projects\radarr-usby1\src\NzbDrone.Common\Http\HttpClient.cs:258 
  at NzbDrone.Core.MetadataSource.SkyHook.SkyHookProxy.SearchForNewMovie (System.String title) [0x00275] in C:\projects\radarr-usby1\src\NzbDrone.Core\MetadataSource\SkyHook\SkyHookProxy.cs:503 
  at NzbDrone.Api.Movies.MovieLookupModule.Search () [0x00000] in C:\projects\radarr-usby1\src\NzbDrone.Api\Movies\MovieLookupModule.cs:48 
  at NzbDrone.Api.Movies.MovieLookupModule.<.ctor>b__2_0 (System.Object x) [0x00000] in C:\projects\radarr-usby1\src\NzbDrone.Api\Movies\MovieLookupModule.cs:22 
  at (wrapper dynamic-method) System.Object.CallSite.Target(System.Runtime.CompilerServices.Closure,System.Runtime.CompilerServices.CallSite,System.Func`2<object, object>,object)
  at Nancy.Routing.Route+<>c__DisplayClass4.<Wrap>b__3 (System.Object parameters, System.Threading.CancellationToken context) [0x00049] in <63c44d6f8d7e4f339a987bf9eb94d931>:0 

[drashna]

For the record, I'm using:

Version
0.2.0.1391
On Windows Server 2012R2 Essentials.

[AntaeusNar]

Same issue here, I'm using

Version 0.2.0.1358
Mono Version 6.0.0.313 (tarball Sun Jul 14 09:57:59 UTC 2019)
Ubuntu 18.04.3 LTS (GNU/Linux 4.15.18-14-pve x86_64)

[nomad007-2019]

I also have the same issue. Was working fine a couple of days ago.

Version 0.2.0.1358
Windows 10

[s0mm3rb]

same here
started today
only imdb:ttxxxx is possible
any other search results in the same error
nothing changed since yesterday

ubuntu 18.04
radarr version: 0.2.0.1358
mono version: 5.20.1.34

[systemmonkey42]

Radarr (like Sonarr and others) uses something called SkyHookProxy for offloading movie and tv searching. This issue occurs when the skyhook proxy is down.

This happens occasionally, and its usually back in a few hours.

EDIT: Thanks for the IMDB:xxx hint. I was able to get what I needed.

[hooah212002]

I am having the same issue and confirm that searching via imdb:ttxxxx works.

OS: CentOS 7
radarr version: 0.2.0.1358
Mono Version: 6.0.0.319

[s0mm3rb]

maybe something at tmdb's api?

Edit: confirmed
https://twitter.com/themoviedb/status/1161718247097454592?s=08

[kennyparsons]

Same here, except I'm running on docker.
Radarr Ver. 0.2.0.1358
I posted the full error details here on gist

[Heufneutje]

I am also getting this exact same exception message in my logs. I am running the latest stable of linuxserver/radarr from Docker Hub.

[waynemillskidals]

This now works so I expect it was an API issue for a brief period?