Quickstart-unity: [Local Notifications][Firebase] Opening app from notification does not show data on iOS devices

Created on 2 Apr 2020  路  23Comments  路  Source: firebase/quickstart-unity

Please fill in the following fields:

Unity editor version: 2019.2.17f1
Firebase Unity SDK version: 6.7.0
Source you installed the SDK (.unitypackage or Unity Package Manager): .unitypackage
Firebase plugins in use (Auth, Database, etc.): Messaging
Additional SDKs you are using (Facebook, AdMob, etc.): Facebook , Mobile Notifications(Package manager), Play Games
Platform you are using the Unity editor on (Mac, Windows, or Linux): Mac/Windows
Platform you are targeting (iOS, Android, and/or desktop): iOS/Android
Scripting Runtime (Mono, and/or IL2CPP):IL2CPP

Please describe the issue here:

Unity local notification plugin does not work in some cases when firebase plugin is added.

Test case 1:

1) Install Mobile Notifications
2) Run some notifications
3) Close app
4) Open app from notification
5.1) receive callback about opening app from notification on Android [WORKS]

5.2) receive callback about opening app from notification on iOS [WORKS]

Test case 2:

1) Install Mobile Notifications
2) Install Firebase
3) Run some notifications
4) Close app
5) Open app from notification

6.1) receive callback about opening app from notification on Android [WORKS]
6.2) receive callback about opening app from notification on iOS [DOES NOT WORK]

(Mobile Notifications)Android :
iOSNotificationCenter.GetLastRespondedNotification();

(Mobile Notifications)iOS :
AndroidNotificationCenter.GetLastNotificationIntent();

Please answer the following, if applicable:

Have you been able to reproduce this issue with just the Firebase Unity quickstarts (this GitHub project)?

plugins works great without each other

What's the issue repro rate? (eg 100%, 1/5 etc)

100%

messaging bug

Most helpful comment

Hi @vzlomvl, sorry for the radio silence. I'm looking at this bug now. If I can find the root cause and get a fix, I'll look into getting you an experimental .a file or something for you to work with until we can get out another proper release.

All 23 comments

This issue does not seem to follow the issue template. Make sure you provide all the required information.

Hi @guntarspolis

I do not think Analytics would do anything to notification at all.
Could you offer a bit more detail?

  • Does this happen when you use Firebase quickstart, ex. Analytics quickstart. It will be very helpful if you can modify this project and provide the reproduction steps.
  • I'm curious if the issue occurs even if you did not call any Firebase API.
  • Could you provide some log when the issue occurs, from Unity editor and from Xcode? You could cross exam the log between your Test case 1 and Test case 2

Thank you

Thank you for your response @chkuang-g . Yes, it was not Analytics , i spelled it wrong, its about Messaging. I'm sorry about that.

I'll go and reproduce all the three steps you mentioned.

Thank you.

  • It does happen with Messaging quickstart.

Not working version:
1) opened quickstart
2) added Firebase messaging package
3) add Mobile Notifications trough package manager
4) added script to handle notification trigger and reading it from button click.

Working version:
1) opened quickstart
2) added Firebase messaging package
3) add Mobile Notifications trough package manager
4) added script to handle notification trigger and reading it from button click.
5) remove all libs related to messaging

both versions here:
https://drive.google.com/drive/folders/1r5GWFkTXK8r4RkP5iSdmMOD4aeOUSQca?usp=sharing

repro steps :
1) build xcode project
2) run game
3) kill app
4) run app trough notification that appears in 5 seconds
5) click GetLastNotification button
6) data shows up on screen (in working case, else it shows 'nothing!')

  • You don't have to call anything

  • There is no errors, it just ignores that I did open app from notification.

@chkuang-g

This is being tracked as a bug internally. Definitely update this if you get any more information you'd like to share!

I am also facing the same issue with Mobile Notifications package of Unity when tried along with Firebase as mentioned above. When tried with the inbuilt local-notification services of Unity(https://docs.unity3d.com/ScriptReference/iOS.NotificationServices.html) instead of mobile-notifications-package along with Firebase, the same issue is there. In both the cases, I did not initialise Firebase though. This has become a headache and I hope this issue with Firebase is fixed soon!

@patm1987 Do you have any ETA of this at the moment? It'll be helpful if you can tell an estimated time like few days/few weeks/months etc so we can plan our development accordingly.

Hi! Could you please provide any ETA for this issue? Many thanks and good luck!

Hi @patm1987
We have the same issue. Do you have any workaround while Firebase SDK don't have a fix?Thanks.

Hi @patm1987,

The issue seems to come from firebase-cpp-sdk.

When MessagingIsInitialized returns false in willPresentNotification, g_user_delegate is not being called (in this case, Unity Mobile Notifications). Note that this also causes an OS warning because the completionHandler is not called.

Maybe an easy fix would be to call the user delegate even if Messaging is not initialized yet?

Thank you!

Hi @alexames
Have you managed to reproduce the problem on your side and is the issue somewhere in your internal backlog (or it is on Hold)? I am wondering if I should wait for a fix or should I try to fix it myself (In case you have more high priority tasks and this task on hold).
Thanks.

Hi @chkuang-g
Thanks for the reply. I tried to update pods dependencies to 6.27.1 but unfortunately it didn't fix the issue.

We have the same issue. Unity 2018.4.16, MobileNotifications 1.3, Firebase AppCore and Firebase Cloud Messaging 6.15.2.

Hello @alexames @chkuang-g
Sorry for frequent motions but I really need your help. If the issue in Cpp part of the project we unable to fix it(because source which requires changes inside of the .a) =( We had planned to release a new version of the app soon and can't go live with this bug. Maybe you can provide an experimental fix(.a file with patch) to check the theory of @jfperusse-bhvr or any other workarounds?
Thanks.

Hi @vzlomvl, sorry for the radio silence. I'm looking at this bug now. If I can find the root cause and get a fix, I'll look into getting you an experimental .a file or something for you to work with until we can get out another proper release.

Hi @alexames. Thanks for the reply.
If you need a small Unity project with the issue or any other additional information, please let me know.

@vzlomvl @jfperusse-bhvr Hi guys! How did you fix it in your projects? Or you are waiting for fix by @alexames ?

@stanislavsmagin In our case, we modified the mobile notifications package to force registering again as the UNUserNotificationCenter delegate in the UIApplicationDidFinishLaunchingNotification observer, but this is only a workaround until the fix is done to the firebase-cpp-sdk, _which should call the delegate even if MessagingIsInitialized is false_.

@stanislavsmagin In our case, we modified the mobile notifications package to force registering again as the UNUserNotificationCenter delegate in the UIApplicationDidFinishLaunchingNotification observer, but this is only a workaround until the fix is done to the firebase-cpp-sdk, _which should call the delegate even if MessagingIsInitialized is false_.

I've also encountered this problem. @jfperusse-bhvr can you provide what changes have you made to make it work for the time being?

We have the same issue. Are there any news about this, possible ETA? Is firebase team working on it at all?

@zbyhoo In UnityAppController+Notifications.mm, at the beginning of UIApplicationDidFinishLaunchingNotification, we've added the following:

UNUserNotificationCenter* center = [UNUserNotificationCenter currentNotificationCenter];
center.delegate = [UnityNotificationManager sharedInstance];

Hope this helps!

Ran into this issue as well, testing @jfperusse-bhvr 's fix. Is there a way to integrate those changes into the project proper instead of putting them into the UnityAppController.Notifications.mm file which is in the Package Cache?

Also - any updates on a solution here? I've seen some reports that reinstalling the packages helps, but no repo steps for getting it working.

@GorillaOne I created an app controller subclass and retrieved information I want (in my case I wanted only notification title) directly from iOS using extern "C" function.

This way, when Xcode project is recreated during the build or new person is cloning and building the game, all is working still the same way.

https://gist.github.com/zbyhoo/7a9c8bfa64d1ecb7f6383ee8b179caf8

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