pyRevit Loader Error Revit 2019 pyRevit v4.7.4

[jagostinhoCT]

getting this error when starting Revit 2019.

[Kaankrby]

Similar here.

Not sure if we tried this before or not but open a command prompt and run pyrevit caches clear --all to clear all the exiting caches.

Also look into your pyRevit config file (%APPDATA%/pyRevit/pyRevit_config.ini) and make sure bincache = true

tried this and nothing changes.

Edit; Probably no similarity btw errors except being loading error. :)

[eirannejad]

Would you please confirm that Xceed.Wpf.AvalonDock.dll exists in the Revit directory?

[Kaankrby]

I tried these;

Not sure if we tried this before or not but open a command prompt and run pyrevit caches clear --all to clear all the exiting caches. Also look into your pyRevit config file (%APPDATA%/pyRevit/pyRevit_config.ini) and make sure bincache = true

Seems like you are missing the pyRevitLabs.TargetApps.Revit dll. Make sure antivirus doesn't accidentally delete the file and is available under the bin/ directory. Install multiple times if needed to test.

Okay. Which CLI version are you using? run pyrevit --version
Add the installed clone using
pyrevit clones add master "C:\Users\arthur.banks\AppData\Roaming\pyRevit-Master"
Then run the pyrevit env again and verify master is listed under ==> Registered Clones (deployed from archive)
Now reattach the clone to the installed Revits using
pyrevit attach master 277 --installed

Would you please confirm that Xceed.Wpf.AvalonDock.dll exists in the Revit directory?

Yes it exist

[jagostinhoCT]

Yes. it is present.

[deddolo]

I have recently deployed 4.7.4 to my company computers and one user is having this same issue.

EDIT: Clearing the cache with pyrevit caches clear 2019 seems to have solved the issue.

[Kaankrby]

I have recently deployed 4.7.4 to my company computers and one user is having this same issue.

EDIT: Clearing the cache with pyrevit caches clear 2019 seems to have solved the issue.

No this dosent solved the problem.

[Kaankrby]

i made a clean install deleted all of the files but still no change.

İ don't know it's normal or not but, after clean install, the config file dosnt contain these lines

[environment]
clones = {"master":"C:\Users\ITopya\AppData\Roaming\pyRevit-Master"}

[core]
checkupdates = false
autoupdate = false
verbose = true
debug = false
filelogging = false
startuplogtimeout = 10
userextensions = []
compilecsharp = true
compilevb = true
loadbeta = false
rocketmode = true
bincache = true
usercanupdate = true
usercanextend = true
usercanconfig = true

[usagelogging]
active = false
logfilepath = ""
logserverurl = ""

[pyRevitTags.extension]
disabled = true
private_repo = true
username = ""
password = ""

[pyRevitTools.extension]
disabled = false
private_repo = true
username = ""
password = ""

[pyRevitTutor.extension]
disabled = true
private_repo = true
username = ""
password = ""

only this one

[environment]
clones = {"master":"C:\Users\ITopya\AppData\Roaming\pyRevit-Master"}

and i added

bincache = true

[Kaankrby]

Copied these lines to 4.7.4 config file. nothing changed

[eirannejad]

@Kaankrby There rest of the config lines are added when pyRevit loads for the first time.

[Kaankrby]

@Kaankrby There rest of the config lines are added when pyRevit loads for the first time.

I don't have any coding skill :) i try what i can.
Still it's not working, using 4,6

[Kaankrby]

is there any update

[eirannejad]

Try the new 4.7.5 and see if this has been fixed

[Kaankrby]

Sorry but still the same

[eirannejad]

This might be a conflict with another addon. Try disabling the other addons using this tool and see if pyRevit loads by itself.

[Kaankrby]

tried but nothing changes.
In turkey, i try in 3 different office and may be 10 pc.
Always the same.

Can be a regional problem.
Some of the pc languege was English too.

wil try with a clean install rvt20

[eirannejad]

Okay would you mind:

• Close Revit
• Open /pyrevitlib/pyrevit/loader/sessionmgr.py in your pyRevit install path (default is %APPDATA%/pyRevit-Master
• On line 67 Change the _setup_output function to this:

def _setup_output():
    # create output window and assign handle
    with open(op.join(USER_DESKTOP, 'debug.log'), 'w') as f:
        f.writelines(
            "runtime is loaded as: {}"
            "runtime.types is loaded as: {}"
            "runtime.types.ScriptConsole is loaded as: {}\n".format(
                runtime,
                runtime.types,
                runtime.types.ScriptConsole
            ))
        try:
            out_window = runtime.types.ScriptConsole()
        except Exception as ex:
            f.writelines(str(ex))

    out_window = runtime.types.ScriptConsole()
    runtime_info = sessioninfo.get_runtime_info()
    out_window.AppVersion = '{}:{}:{}'.format(
        runtime_info.pyrevit_version,
        runtime_info.engine_version,
        runtime_info.host_version
        )

    # create output stream and set stdout to it
    # we're not opening the output window here.
    # The output stream will open the window if anything is being printed.
    outstr = runtime.types.ScriptIO(out_window)
    sys.stdout = outstr
    # sys.stderr = outstr
    stdout_hndlr = logger.get_stdout_hndlr()
    stdout_hndlr.stream = outstr

    return out_window

• Then open a command prompt and run pyrevit caches clear --all
• Run Revit again
• This time pyRevit should create a debug.log file on your desktop.

Send me that file please

[Kaankrby]

code dosn't work.

added

import os

and changed

with open(op.join(op.join(op.join(os.environ['USERPROFILE']), 'Desktop'), 'debug.log'), 'w') as f:

debug.log

*i am not an expert, writing what i am doing.

[eirannejad]

Ugh sorry. Modify line 17 at the top as well:

from pyrevit import EXEC_PARAMS, HOST_APP, USER_DESKTOP

This should work now open(op.join(USER_DESKTOP, 'debug.log')

[eirannejad]

Okay let me see if I can offer a few more changes to better debug the issue

[Kaankrby]

Ugh sorry. Modify line 17 at the top as well:

from pyrevit import EXEC_PARAMS, HOST_APP, USER_DESKTOP

This should work now open(op.join(USER_DESKTOP, 'debug.log')

made these.

debug.log

[eirannejad]

Okay. One more try. Replace the previous function with this:

def _setup_output():
    # create output window and assign handle
    try:
        out_window = runtime.types.ScriptConsole()
    except Exception as ex:
        with open(op.join(USER_DESKTOP, 'debug.log'), 'w') as f:
            f.writelines(ex.clsException.Message)
            f.writelines(ex.clsException.Source)
            f.writelines(ex.clsException.StackTrace)
            f.writelines(ex.clsException.TargetSite.ToString())
    # runtime_info = sessioninfo.get_runtime_info()
    # out_window.AppVersion = '{}:{}:{}'.format(
    #     runtime_info.pyrevit_version,
    #     runtime_info.engine_version,
    #     runtime_info.host_version
    #     )

    # # create output stream and set stdout to it
    # # we're not opening the output window here.
    # # The output stream will open the window if anything is being printed.
    # outstr = runtime.types.ScriptIO(out_window)
    # sys.stdout = outstr
    # # sys.stderr = outstr
    # stdout_hndlr = logger.get_stdout_hndlr()
    # stdout_hndlr.stream = outstr

    # return out_window

Then run again and take a screenshot of the error message that pops up

[Kaankrby]

[eirannejad]

Ugh. This went somewhere else completely. Hmmmmm. Okay give me time to think a bit

[Kaankrby]

i think this will help.

windows has a region setting and language setting.

i changed both of them to U.S.
Now my pc thinks i live in U.S and my pc language English too.
And the result.

Yes its working.
Any problem.

But when i change region to Turkey. Still language is English.

Same issue.

and the last one.

regional settings US

region TURKEY

it works.

This option changes Date format and number format.
and i find;

turkey number:

usa number:

[Kaankrby]

this wasnt a problem for 4,6
staring with beta of 4,7 this problem occurs.

[Kaankrby]

i think the problem dosnt related directly to number decimal symbol.
Because its work for europe too.
And europe is same Turkey

[Kaankrby]

when all the options are correct, i start revit and pyrevit loads well.
then i change the local to TURKEY.

i reload pyrevit its works well

after close and re open revit again crashes.

[eirannejad]

Okay great! I can replicate the issue now. Let me dig into it and figure out why this happens

[eirannejad]

Solved. In C# the method String.ToUpper() uses the active locale so pyRevit was being capitalized as PYREVÍT in Turkish

• Cancel out all the previous code changes
• Open pyrevitlib/pyrevit/runtime/EnvVariables.cs
• Change the .ToUpper() call to .ToUpperInvariant() on lines 11 and 21

namespace PyRevitLabs.PyRevit.Runtime {
    public static class DomainStorageKeys {
        public static string keyPrefix = PyRevitLabsConsts.ProductName.ToUpperInvariant();

        public static string EnvVarsDictKey = keyPrefix + "EnvVarsDict";
        public static string EnginesDictKey = keyPrefix + "CachedEngines";
        public static string IronPythonEngineDefaultStreamCfgKey = keyPrefix + "CachedEngineDefaultStreamCfg";
        public static string OutputWindowsDictKey = keyPrefix + "OutputWindowsDict";
    }

    public static class EnvDictionaryKeys
    {
        public static string keyPrefix = PyRevitLabsConsts.ProductName.ToUpperInvariant();

...

I'll make changes to the code and will publish this fix with the next 4.7.6 release soon