Prestashop: Split order on two with same order reference

[barbosatrix]

Some orders split in two with the same ORDER ID

Expected behavior

Do not split the order.

Steps to Reproduce

Steps to reproduce the behavior:

1. It happens randomly.
2. We do not use specific carriers by product

Screenshots

Pedido 775

Pedido 776

Additional information

• PrestaShop version: 1.7.6.5
• PHP version: 7.2.28

[hibatallahAouadni]

Hello @barbosatrix

This bug only happen when we use specific carriers by product. See bug #9594

It happens randomly.

So, I can't reproduce it! Could you please try again to reproduce the issue and list clear steps.

Thanks!

[khouloudbelguith]

Hi @barbosatrix,

Thank you for your report.
We have an Epic about the multi carriers problem.
Could you please check if your issue is similar to this ticket: https://github.com/PrestaShop/PrestaShop/issues/15304#issuecomment-526137500 also.

Thank you!

[Hlavtox]

@barbosatrix change ORDER ID to ORDER REFERENCE in post title and body, this is confusing ;-)

[hibatallahAouadni]

Hello @barbosatrix

Since we had no news from you for more than 20 days, I'll close this ticket to avoid cluttering up the backlog.
Please note that you can always create a new one if further information pops up.

Thanks!