Prestashop: European VAT module bugs

[Hlavtox]

Hi, it would be very useful to give some love to vatnumber module. It's a necessity for european merchants.

Validation service availability

If you enable VAT number validation via VIES and the service is not available, you are unable to save an adress or finish the order in case of OPC checkouts.

Fallback should be implemented and the VAT number accepted, if the service could not be contacted in X tries.

Tax label display

If you have VAT number filled in your current customer's adress and you are liable to zero VAT, Prestashop displays the prices in the store without VAT.

Tax label (if enabled) is still showing as tax incl.. This is very confusing. In my opinion, it should display exempt of VAT.

[prestashop-issue-bot[bot]]

Thanks for opening this issue! We will help you to keep its state consistent

[HartLarsson]

@Hlavtox you can suggest here: https://github.com/PrestaShop/vatnumber
your request too. Is the official Repository for the module.

[matks]

@Hlavtox you can suggest here: https://github.com/PrestaShop/vatnumber
your request too. Is the official Repository for the module.

But the issues are closed on https://github.com/PrestaShop/vatnumber 😉

[sarahdib]

@Hlavtox

1. I reproduce validation service availability bug :
   
   Step to reproduce :

Back office

1. install VAT number module
2. select for france the validation of the vat by webservice

Front office

1. create an account and try to add an address with a vat number
2. see the error

---

1. Tax label display -> @Junebyun could you check this wording ?
   _If you have VAT number filled in your current customer's adress and you are liable to zero VAT, Prestashop displays the prices in the store without VAT.
   Tax label (if enabled) is still showing as tax incl.. This is very confusing. In my opinion, it should display exempt of VAT._

[Hlavtox]

@sarahdib Thanks Sarah for checking! :-)

Guys, now a question to think about:
Is it necessary to show prices without VAT in the store, if the customer is liable to 0 VAT? Doesn't it only complicate things?

I have never seen it in any other store. Usually it only removes the tax during checkout, but the product lists and product pages stay the same.

I think it would make everything easier and less prone to errors. Faceted search does not work correctly as itself (no offense @PierreRambaud 😄), and two styles of price display complicate it even more.

What do you think?

[PierreRambaud]

@sarahdib Thanks Sarah for checking! :-)

Guys, now a question to think about:
Is it necessary to show prices without VAT in the store, if the customer is liable to 0 VAT? Doesn't it only complicate things?

I have never seen it in any other store. Usually it only removes the tax during checkout, but the product lists and product pages stay the same.

I think it would make everything easier and less prone to errors. Faceted search does not work correctly as itself (no offense @PierreRambaud ), and two styles of price display complicate it even more.

What do you think?

I can't agree more :sweat_smile:
I was only the one who refactors a little this module ^^

[Junebyun]

Hi guys, like you said @sarahdib the _tax incl_ text could be confusing. So I would display it as _exempt of VAT_. Thus:

_If you have VAT number filled in your current customer's address and you are liable to zero VAT, Prestashop will display the prices without VAT in the shop._

As for the Tax label (if enabled) it will be _exempt of VAT_

But I prefer the second option which would be to not show prices without VAT in the shop, it will will make the whole process easier without having to show several messages!

[Hlavtox]

@PierreRambaud Will it be hard to disable price-changing in FO? We wouldn't need to do anything with the labels then.

[m4dh]

Also very important issue !