Prestashop: Prestashop Productcomments - Receive a notification when a new review is received

[photinia73]

Hello!

If it possible to email to webmaster new comment for moderation from the module Productcomments?

Edited by Khouloud

it is not possible to receive any notification when a new review is added.
But, it could be a good improvement.
The improvement could add an option similar to this

[florine2623]

Hello @photinia73 ,
What is your issue exactly ?

Thanks ! Please give us feedback.

[photinia73]

I installed the PS module Productcomments.
In the configuration I choosed "All reviews must be verified by a moderator" is ON
But how I will know, that someone left comment, if any notification or letter I didn`t received. I tested this module and left the review....
So is it any possibility to send the notification that new comment is waiting to be verified?
Thanks!

[khouloudbelguith]

Hi @photinia73,

In the configuration I choosed "All reviews must be verified by a moderator" is ON

When a customer adds a new review, this review will not automatically added to the FO, the employee should approve this review first.
So, a new line is added in the section: "Reviews waiting for approval"

In this time, the employee should approve or delete this review.

• If the review approved => in the FO, it will be displayed
• If the review deleted => in the FO, it will not be displayed

Thanks to check & feedback.

[photinia73]

I understand this. But how will I know, that this new review wait? Any
notification not come. I need to check every time this menu in BO to verify
if the new review appear and wait, this is not comfortably (( may be in a
future PS will add such notification function (like about new order)
Thanks!

чт, 27 лют. 2020, 11:12 користувач khouloudbelguith <
[email protected]> пише:

Hi @photinia73 https://github.com/photinia73,

In the configuration I choosed "All reviews must be verified by a
moderator" is ON

When a customer adds a new review, this review will not automatically
added to the FO, the employee should approve this review first.
So, a new line is added in the section: "Reviews waiting for approval"
[image: image]
https://user-images.githubusercontent.com/16067358/75428945-472f7a80-5949-11ea-88d8-c2dc0a1f1d08.png

In this time, the employee should approve or delete this review.

• If the review approved => in the FO, it will be displayed
• If the review deleted => in the FO, it will not be displayed

Thanks to check & feedback.

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[khouloudbelguith]

@photinia73, no, it is not possible to receive any notification when a new review is added.
But, it could be a good improvement.
The improvement could add an option similar to this

Ping @PrestaShop/prestashop-product-team what do you think?

Thanks!

[photinia73]

It will be great! Will wait )) Thanks

чт, 27 лют. 2020, 13:52 користувач khouloudbelguith <
[email protected]> пише:

@photinia73 https://github.com/photinia73, no, it is not possible to
receive any notification when a new review is added.
But, it could be a good improvement.
The improvement could add an option similar to this
[image: image]
https://user-images.githubusercontent.com/16067358/75442482-e0698b80-595f-11ea-9691-68f70b57cb0f.png

Ping @PrestaShop/prestashop-product-team
https://github.com/orgs/PrestaShop/teams/prestashop-product-team what
do you think?

Thanks!

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or unsubscribe
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[photinia73]

Some else!
After Google check there is next problem in the Productcomments module

[LouiseBonnard]

I agree with @khouloudbelguith, it would be nice to have this option in the Advanced Parameters > Administration page of the back office. Another idea to complete the idea would be to add this option to the Favicon Notifications BO module.