Prestashop: Token Error Message on site Design -> Template & Logo 1.7.6.3

[didi-2018]

Hi,

if I go to Design -> Template & Logo I get the following token error message at the end of the site:

PS 1.7.6.3
PHP 7.2.1
Server: nginx/1.14.0

[khalidzuhd]

SSL

[didi-2018]

@khalidzuhd SSL is always on and on all pages

[didi-2018]

the trouble maker is module ps_mbo

the same trouble maker as in my ticket #13255

I can not imagine that nobody else have that troubles with that module!?

[khouloudbelguith]

Hi @didi-2018,

I did not manage to reproduce the issue with PS1.7.6.3 & Nginx 1.14.0.
https://drive.google.com/file/d/1L_1y_agkZUISuoVphS5SGDd7IhU1P66a/view
I used the ps_mbo module v1.1.1.
But it could be similar to this ticket: https://github.com/PrestaShop/PrestaShop/issues/15592#issuecomment-534950199

Thanks to check & feedback.

[didi-2018]

@khouloudbelguith thanks for answering. What should I exactly check? I use ps_mbo Version 1.1.1 too

[khouloudbelguith]

@didi-2018, try to check this fix: https://github.com/PrestaShop/PrestaShop/issues/15592#issuecomment-534950199
Thanks to enable the HTTPS variables in your server, clear cache, check & feedback.

[didi-2018]

@khouloudbelguith add this: SetEnvIf X-Forwarded-Proto "https" HTTPS=on to htaccess in PS main folder? If yes it brings nothing sorry :-(

[khouloudbelguith]

@didi-2018, thanks to provide me your PHP info file.
You can follow this link: https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

Thanks!

[didi-2018]

@khouloudbelguith can I send you link to my .php file as private message? Maybe it contains sensible datas. But I do not know how to send private message 🙈

[khouloudbelguith]

@didi-2018,
You can provide me the .php file by email.
My address mail: khouloud.[email protected]
Let's be safe!

Thanks!

[didi-2018]

@khouloudbelguith Email sent ;-)

[khouloudbelguith]

@didi-2018, it is ok in your case

We need to retrieve the PHP error log and the debug mode report in order to find out what's wrong.
Don't you know how to get this information? Please read the following article:
http://build.prestashop.com/howtos/misc/how-to-create-bug-report/

Thanks!

[didi-2018]

@khouloudbelguith I sent you error log in email ;-)

[khouloudbelguith]

@didi-2018, I just sent you an email.
Thanks!

[didi-2018]

@khouloudbelguith my host provider needs more information, please.

[khouloudbelguith]

@didi-2018, I did not manage to reproduce the issue in your shop.
It is OK, there is no token error.
I sent you a screen record by email.

Thanks!

[didi-2018]

@khouloudbelguith yes the token problem is gone. And have you checked this #17584 during your login? This is still there.

[khouloudbelguith]

@didi-2018, so can we close this issue?

Thanks!

[didi-2018]

@khouloudbelguith I like to check if it is related to one of the other Presta Modules. Please keep it open till tomorrow. Is it okay?

[khouloudbelguith]

@didi-2018, okay!
Waiting for your feedback.

[didi-2018]

@khouloudbelguith I found the trouble maker, it is a NON-Prestashop Module. You can close it. Sorry 🙈

[khouloudbelguith]

@didi-2018, thanks!
I will close the issue, feel free to open a new one when needed.

Thanks!