Prestashop: Cart rule with percent discount and free shipping does not apply free shipping

Created on 4 Feb 2020  路  11Comments  路  Source: PrestaShop/PrestaShop

Describe the bug
I've created a cart rule like the one that follows, basically enabling free shipping and a 50% discount on all products, only the 50% discount is applied but not the free shipping
immagine

To Reproduce
Steps to reproduce the behavior:

  1. Cart rule with free shipping and 50%
  2. apply the rule on the cart, only 50% is applied, the free shipping not

Additional information
PrestaShop version: 1.7.6.2

1.7.6.2 Bug Cart rules Discounts Duplicate FO

All 11 comments

Hi @davideapvd,

I did not manage to reproduce the issue with PS1.7.6.3.
I attached a screen record
https://drive.google.com/file/d/1Zl6UiqJDvns0-I1Q09zea5XWKguxohk4/view
About the Problem with cart rules to selected products and exclude products with a discount
Here's the PR: #13704 to fix the issue.
It is fixed in the next version PS1.7.7.0.

Thanks to check & feedback.

Hello @khouloudbelguith thank you for the answer, I saw that the final price is calculated correctly but both on the cart summary and the order detail in the admin page the shipping is listed as not free, even if the final price payed by the client was correct (no shipping) , should I try to upgrade to 1.7.6.3 or apply that PR to see that shipping as free in this case?
thanks

immagine

@khouloudbelguith but in your video I see the shipping price, even if in the first one that was as Free, can you confirm it even in the admin for that order the shipping is listed > 0 ?

@davideapvd, about this error the shipping is listed as not free, it is similar to this: https://github.com/PrestaShop/PrestaShop/issues/9586#issuecomment-571114824

Thanks!

@khouloudbelguith sorry but I don't understand how I should proceed, in that issue I don't see a clear way to fix that issue if it is the same.

@davideapvd, no this issue is not fixed yet.
It is added to our bug roadmap.

Thanks!

@davideapvd, can we close this issue as a duplicate of #9586?

hello @khouloudbelguith if I understood correctly starting from https://github.com/PrestaShop/PrestaShop/issues/9586#issuecomment-570958876 then yes, feel free to close this one as duplicate, I'll subscribe to the other and test the fix for my scenario when it will be released. thanks

@davideapvd, thanks for your feedback.
I will close the issue, feel free to open a new one when needed.

Thanks!

Duplicate of #9586

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