Prestashop: BUG - ps_facetedsearch (bad type for property)

[TaccCZ]

Describe the bug
In some cases, the "faceted search" module assigns a "color" type to the property filter. Here is video: https://www.loom.com/share/163badb13031443b8bf348418bb7189f

To Reproduce
Steps to reproduce the behavior:

1. Go to 'Fronted'
2. Scroll down to 'filters'
3. See error in some categories

Screenshots

Additional information
PrestaShop version: 1.7.6.2
Faceted module version: 3.4.0
PHP version: 7.2.25
Site: http://www.strojni-pily.eu/

[khouloudbelguith]

Hi @TaccCZ,

As it's not the default theme, provided by Prestashop, we can't do anything with this.
You should contact the theme author via your addons.prestashop.com account, they are the only ones to help you with it.
Thanks to check with them and feedback.

[TaccCZ]

Hi @khouloudbelguith
I switched the template to the "classic" version, and the bug is still there. So there will be a problem with the module or prestashop and not custom template.

[khouloudbelguith]

@TaccCZ, I did not manage to reproduce the issue with PS1.7.6.2 & ps_facetedsearch v3.4.0.

You can check this shop
This shop is time-limited.

Thanks!

[TaccCZ]

@khouloudbelguith, thank you for the demo version but there are only demo products with few features and categories. So the error may not occur here.
As I wrote and described in the video, it does it randomly while browsing the web. It is as if the module had misspelled the attribute. Just look at the pages I posted and here you can clearly see what's going on.

Thank you very much for your help.

[khouloudbelguith]

@TaccCZ, as you can see in this screenshot

The module is overridden by your theme
In my case, I tried to add some feature & it is OK
http://fluent-finger.machine-shuffle.prestashop.net/en/2-home
Thanks!

[TaccCZ]

@khouloudbelguith , thank for reply, but it is not about theme, a wrote I tried it on the basic template see. contribution above. And if it was a template, why in one column (for the same filter) everything was ok, and in the other not?
On the video you can see: https://www.loom.com/share/db49008521ea4b9c8b206648e4082f01
that the same filter behaves fine in one category and not in the other. Also tested on the basic template.

[khouloudbelguith]

@TaccCZ, the wrong style for the checkbox is provided by which theme file?
You need to check your project folder, in which file, you can find the class

Thanks!

[TaccCZ]

Hi @khouloudbelguith,
I don't think it's a style that uses "facet_color". Because now I have tried to completely delete these modified styles from the template so that it does not insert "facet_color" and uses the style from the "classic" template, ie the basic prestashop template.

This will use your style in the file "\ modules \ ps_facetedsearch \ views \ templates \ front \ catalog \ facets.tpl"
and when you look at the attached image, the module adds a nonsense texture that doesn't even exist with the filter parameter.

here is file "facets.tpl"

So it's not about my template, but apparently about the wrong assignment of the parameter type to the filter, and it has nothing to do with the template.

[khouloudbelguith]

@TaccCZ,
We need to retrieve the PHP error log and the debug mode report in order to find out what's wrong.
Don't you know how to get this information? Please read the following article:
http://build.prestashop.com/howtos/misc/how-to-create-bug-report/

Thanks!

[TaccCZ]

Dear @khouloudbelguith
php error log does not report an error.
Likewise, debug mode does not report a problem.

I must make custom code edit. All funcions as "{if isset($filter.properties.color) || isset($filter.properties.texture)}" deactivated...

[khouloudbelguith]

Hi @TaccCZ,

Despite our several trials, we could not reproduce your issue with the provided information.
It seems that your issue is not a PrestaShop's core bug but most likely a server configuration or customization problem.
I invite you to contact our support team: http://addons.prestashop.com/en/388-support to help you solve your issue.

Thanks!

[faaak2]

I have the exact same problem.
@khouloudbelguith if you can't reproduce, you probably didn't understand the problem.
I demand reopening this issue.

[khouloudbelguith]

Hi @faaak2,

Do you think, it is related to this issue: https://github.com/PrestaShop/PrestaShop/issues/18175?

Thanks!

[faaak2]

Hi @faaak2,

Do you think, it is related to this issue: #18175?

Thanks!

No, unfortunately not. For our issue, we would love getting an empty properties Array like in #18175. Instead, if you once set a colour to a filter it is displayed, not taking in to account if the facet is even a color/texture type. Worse: if you ever applied a texture file to it, even if the file do not exists, it is applied to the style tag.

[khouloudbelguith]

@faaak2, I tried with PS1.7.6.4 and ps_facetedsearch v 3.4.1
I have this case

Thanks!

[faaak2]

Yeah, looks good, works as intended. Now if you set your filter "texture" to something else than Color/Texture (like drop-down) it still displays the texture. Which it really shouldn't. Because if the texture file (/img/co/26.jpg in your case) is gone (you may rename or delete it for testing), it tries to load it anyway and you get 404 errors

[faaak2]

Now in the Product class (Product.php) you have this check:
L:3895

`foreach ($res as $row) {
$row['texture'] = '';

        if (Tools::isEmpty($row['color']) && !@filemtime(_PS_COL_IMG_DIR_ . $row['id_attribute'] . '.jpg')) {
            continue;
        } elseif (Tools::isEmpty($row['color']) && @filemtime(_PS_COL_IMG_DIR_ . $row['id_attribute'] . '.jpg')) {
            $row['texture'] = _THEME_COL_DIR_ . $row['id_attribute'] . '.jpg';
        }

        $colors[(int) $row['id_product']][] = array('id_product_attribute' => (int) $row['id_product_attribute'], 'color' => $row['color'], 'texture' => $row['texture'], 'id_product' => $row['id_product'], 'name' => $row['name'], 'id_attribute' => $row['id_attribute']);
    }`

on the first elseif the condition should return false, if the file does not exist. But the background-url style is applied to the span tag although the file does not exist.

By the way, I use the exact same versions as you:
PS1.7.6.4 and ps_facetedsearch v 3.4.1

[khouloudbelguith]

@faaak2,

1. First case: the filter "texture" is et to Color/Texture Attributes type
   
2. In the FO => well displayed
   
3. Second case: the filter "texture" is et to Drop-down list Attributes type
   
4. In the FO => I have this
   

it still displays the texture

No, there is no texture displayed

it tries to load it anyway and you get 404 errors

No, I don't have any error 404

I attached a screen record
Untitled_ Mar 18, 2020 10_52 AM.webm.zip

Thanks!

[faaak2]

ok indeed, it seems to work for you. Leaves me puzzled.
Need to check if it's a theme related issue...
If it's not, I'll record the error to show you, the same way you did.