Prestashop: Tax included price shows wrong price (excluded price)

[Speedycobra]

Describe the bug
Tax included price shows wrong price (excluded price)
I have applied tax rule IVA ES 21% on my shop. But on front office, tax is not applied. Even I have set tax included price to show from backofficec. Can anyone help me?
In the back office there is 131.404958 as tax excl. and 158.999999 as tax incl. but it shows me 131.404958 as tax incl.

Screenshots

Additional information
PrestaShop version: 1.7.6.0
PHP version: 7.3.12

[khouloudbelguith]

Hi @Speedycobra,

PrestaShop is not compatible with PHP 7.3, in fact, PrestaShop 1.7.0 to 1.7.3 is compatible with PHP 7.1 and PrestaShop 1.7.4 & 1.7.5 & PS1.7.6 are compatible with PHP 7.2.
For more details, you can follow this link: http://build.prestashop.com/news/prestashop-1-7-is-moving-to-symfony-3-4-and-php-5-6/
Next Major release PS1.7.7 will be compatible with PHP7.3.
Please downgrade your PHP version, check and feedback.

[Speedycobra]

Hi @khouloudbelguith
have downgraded to PHP version: 7.2.25 and still get the same results !!

[khouloudbelguith]

@Speedycobra, the tax rule IVA ES 21% is applied to all countries?

Thanks!

[Speedycobra]

@khouloudbelguith
no it is not .. have several tax rules active ... IVA ES 21% is set on product

[khouloudbelguith]

@Speedycobra, in your BO => International => Taxes => Tx rules page => when you edit this Tax rule, is it enalbled for all countries?

Thanks!

[Speedycobra]

@khouloudbelguith no it wasent ... but it is now and still same results

[khouloudbelguith]

@Speedycobra, did you use the module VAT number?

Thanks!

[Speedycobra]

@khouloudbelguith no I havent ... if European VAT number Module is what you are reffering too

[khouloudbelguith]

@Speedycobra, are you navigating into the FO as a visitor/guest or customer?

Thanks!

[Speedycobra]

@khouloudbelguith I have tried both ways logged in as customer and as guest / visitor no changes


Thanks!

[khouloudbelguith]

@Speedycobra,
Could you please provide me the access to your shop to test it.
This is a public space.
You can provide me the credentials by email.
My address mail: khouloud.[email protected]
Let's be safe!

Thanks!

[Speedycobra]

@khouloudbelguith
an email is sent with link and login

Thanks!

[khouloudbelguith]

@Speedycobra, I just received the email.
I will check & feedback.

[khouloudbelguith]

@Speedycobra, in your case, only visitors can see
Included Taxes = 0Euro, Geolocalisation enabled
If Geolocalisation is disabled => Included Tax <>0
Customers => Included Tax <>0

Thanks!

[Speedycobra]

@khouloudbelguith
Thank you for help !!

[khouloudbelguith]

@Speedycobra,

Thanks!
Feel free to open another one when needed.