Prestashop: Activate the Apache module 'mod_auth_basic' to allow authentication of the PrestaShop webservice.

[lordchukz]

Can somebody please help with this?

Error: Activate the Apache module 'mod_auth_basic' to allow authentication of the PrestaShop webservice.

I also checked the database sql for Apache error I was getting, ’mod_auth_basic’.

And got this result, can you detect something from this?

“SELECT wa.id_webservice_account, wa.key, wa.description, wa.active FROM ps9m_webservice_account wa INNER JOIN ps9m_webservice_account_shop was ON was.id_webservice_account = wa.id_webservice_account WHERE was.id_shop IN (‘1') GROUP BY wa.id_webservice_account ORDER BY wa.id_webservice_account asc LIMIT 50 OFFSET 0"

Contacted host and the confirmed it was installed with the following:

Upon investigation, we are seeing it is installed as evidenced below. We have not changed that in any way and it still shows as loaded.

It is possible the restoration of the site might be using invalid httpd 2.2 vs httpd 2.4 versions of the directive in the .htaccess.

https://www.prestashop.com/forums/topic/871412-ps-1741-apache-22-wrong-htaccess-mod_auth-is-white-spacecase-sensitive/
/home/lords/public_html/.htaccess

WebPGenerator Module - Do not edit

Apache 2.2

Allow from all

Apache 2.4

Require all granted
allow from all

See the below references as well.
https://www.nmsu.edu/manual/mod/mod_auth_basic.html
https://httpd.apache.org/docs/2.4/mod/mod_auth_basic.html

[root@server:/root]$ httpd -v
Server version: Apache/2.4.41 (cPanel)
Server built: Aug 20 2019 17:10:23
[root@server:/root]$

[root@server:/etc/apache2]$ grep -Er 'mod_auth_basic|auth_basic_module' /etc/apache2
/etc/apache2/conf.modules.d/035_mod_auth_basic.conf:# Enable mod_auth_basic
/etc/apache2/conf.modules.d/035_mod_auth_basic.conf:LoadModule auth_basic_module modules/mod_auth_basic.so
[root@server:/etc/apache2]$

[root@server:/root]$ httpd -M |grep auth
auth_basic_module (shared) <<< is the same as mod_auth_basic
authn_core_module (shared)
authn_file_module (shared)
authz_core_module (shared)
authz_dbd_module (shared)
authz_dbm_module (shared)
authz_groupfile_module (shared)
authz_host_module (shared)
authz_owner_module (shared)
authz_user_module (shared)
[root@server:/root]$

Steps to reproduce the behavior:

1. Go to Webservice and the error appears on top. see attached image.
2. Click on '....'
3. Scroll down to '....'
4. See error

Screenshots

Additional information
PrestaShop version: 1.7.6.0
PHP version: php 7.2

[khouloudbelguith]

Hi @lordchukz,

Could you please try to create a check_phpinfo.php file and Write this PHP Code:

<?php

// Show all information, defaults to INFO_ALL
phpinfo();

?>

Then Navigate to Url like www.example.com/check_phpinfo.php and It will show you PHP file in the server

Thanks!

[khouloudbelguith]

@lordchukz, according to this comment: https://github.com/PrestaShop/PrestaShop/issues/15270#issuecomment-527176800
Your issue is solved?

Thanks!

[lordchukz]

Exactly,

Thanks.

On 2 Sep 2019, at 18:11, khouloudbelguith [e-mail] wrote:

@lordchukz https://github.com/lordchukz, according to this comment: #15270 (comment) https://github.com/PrestaShop/PrestaShop/issues/15270#issuecomment-527176800
Your issue is solved?

Thanks!

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[khouloudbelguith]

@lordchukz, it is OK?
Thanks!

[lordchukz]

@khouloudbelguith yes site is working perfectly fine now. Thanks.

[khouloudbelguith]

@lordchukz, Great!
I close the issue, feel free to open a new one when needed.

[cins06]

Hello, I have the same problem ! i have a question where i create this file to try : check_phpinfo.php file and Write this PHP Code:

// Show all information, defaults to INFO_ALL
phpinfo();

?>
Then Navigate to Url like www.example.com/check_phpinfo.php and It will show you PHP file in the server

Thank you soo much

[khouloudbelguith]

Hi @cins06,

Thanks to follow this link: https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

Thanks!

[cins06]

Hello,
i have a problem i don't find this (/var/www/vhosts/example.com/httpdocs/)
...My problem is already Vous devez activer le module Apache
'mod_auth_basic' afin de permettre l'authentification au service web.

can you help me ?
Thank
Cindy

Le mar. 24 déc. 2019 à 16:02, khouloudbelguith [e-mail] a
écrit :

Hi @cins06 https://github.com/cins06,

Thanks to follow this link:
https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page

Thanks!

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[khouloudbelguith]

Hi @cins06,

Issue fixed in the PS1.7.6.2 with this PR: https://github.com/PrestaShop/PrestaShop/pull/15731

Thanks!

[cins06]

Bonjour,

J'ai essayé de réaliser la mise à jour mais j'ai un soucis :
J'ai créé mon dossier old j'ai mis tout dedans sauf
c:\wamp64\www\prestashop qui ne veut pas se mettre dedans ...
Comment cela se fait il ?

Merci de votre aide

Le lun. 30 déc. 2019 à 14:43, khouloudbelguith [e-mail] a
écrit :

Hi @cins06 https://github.com/cins06,

Issue fixed in the PS1.7.6.2 with this PR: #15731
https://github.com/PrestaShop/PrestaShop/pull/15731

Thanks!

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[khouloudbelguith]

Hi @cins06,

This issue is currently closed, can you open a new one with more information about your configuration.

Thanks!