Prestashop: how can i get the why slow

[langziyang]

PrestaShop version: PrestaShop version: 1.7.5.1
PHP version: 7.2.19

index.php/configure/advanced/system-information/

[khouloudbelguith]

Hi @langziyang,

Could you please try to enable profiling mode
In your Projetc_Folder/config/defines.inc.php, you need to replace this

if (!defined('_PS_DEBUG_PROFILING_')) {
    define('_PS_DEBUG_PROFILING_', flase);
}

by this

if (!defined('_PS_DEBUG_PROFILING_')) {
    define('_PS_DEBUG_PROFILING_', true);
}

When profiling mode is enabled, you should have information about the time needed to run queries.

Thanks to check & feedback.

[langziyang]

Hi @langziyang,

Could you please try to enable profiling mode
In your Projetc_Folder/config/defines.inc.php, you need to replace this

if (!defined('_PS_DEBUG_PROFILING_')) {
    define('_PS_DEBUG_PROFILING_', flase);
}

by this

if (!defined('_PS_DEBUG_PROFILING_')) {
    define('_PS_DEBUG_PROFILING_', true);
}

When profiling mode is enabled, you should have information about the time needed to run queries.

Thanks to check & feedback.

you can see on https://demo.518global.com/zh/ i upgrade to 1.7.5.2

[langziyang]

Hi @langziyang,

Could you please try to enable profiling mode
In your Projetc_Folder/config/defines.inc.php, you need to replace this

if (!defined('_PS_DEBUG_PROFILING_')) {
    define('_PS_DEBUG_PROFILING_', flase);
}

by this

if (!defined('_PS_DEBUG_PROFILING_')) {
    define('_PS_DEBUG_PROFILING_', true);
}

When profiling mode is enabled, you should have information about the time needed to run queries.

Thanks to check & feedback.

and the backoffice is

[khouloudbelguith]

@langziyang,

• Do you have any additional cache? for example opcache?
• Try to implement this fix: https://github.com/PrestaShop/PrestaShop/pull/12940/files
• Some performance issues have been detected on our side and have been solved with #11559.
  It is added in the PS1.7.6.0, try to implement this fix also.

Thanks to check & feedback.

[langziyang]

@langziyang,

• Do you have any additional cache? for example opcache?
• Try to implement this fix: https://github.com/PrestaShop/PrestaShop/pull/12940/files
• Some performance issues have been detected on our side and have been solved with #11559.
  It is added in the PS1.7.6.0, try to implement this fix also.

Thanks to check & feedback.

1、yes,i use opcache
ok,i will try other thing,thanks

[khouloudbelguith]

@langziyang, Could you please try to disable any type of caching extensions, check & feedback.
PS: you can follow our documentation to optimize your shop: https://devdocs.prestashop.com/1.7/scale/optimizations/
Thanks!

[langziyang]

@langziyang, Could you please try to disable any type of caching extensions, check & feedback.
PS: you can follow our documentation to optimize your shop: https://devdocs.prestashop.com/1.7/scale/optimizations/
Thanks!

i already do this documentation

[khouloudbelguith]

@langziyang, any news?
Did you try to implement fixes?

Thanks!

[langziyang]

@langziyang, any news?
Did you try to implement fixes?

Thanks!

yes,i did

[khouloudbelguith]

@langziyang, your shop is still slow?

Thanks!

[langziyang]

@langziyang, your shop is still slow?

Thanks!

i am try up gto 1.7.6.0

[khouloudbelguith]

@langziyang, thanks!

Waiting for your feedback.

[langziyang]

@langziyang, thanks!

Waiting for your feedback.

i upgrade, look like better, https://demo.518global.com/zh/
thank you

[khouloudbelguith]

@langziyang, great!
I close the issue, feel free to open a new one when needed.

Thanks!