Prestashop: It is impossible to change position of products into a category in the catalog > product page (only the first time is OK)

Created on 12 Jul 2019  路  7Comments  路  Source: PrestaShop/PrestaShop

Describe the bug
It is impossible to change the position of products into the catalog => product page.
After Drag & drop => Click on "Save & Refresh" button => The green alert "Products successfully sorted." is not displayed.
The new positions of products are not saved.
Only the first time is ok, but after some tests, this action is not possible
Checked with FireFox & Google Chrome.

Issue reported here: https://github.com/PrestaShop/PrestaShop/issues/11152#issuecomment-510818944

To Reproduce
Steps to reproduce the behavior:

  1. Go to Catalog > Products
  2. Click on Filter by categories and select a category ( Art category)
  3. Click on Reorder button
  4. Drag & drop some products
  5. Click on "Save & Refresh" button
  6. "Products successfully sorted." is not displayed & The new positions of products are not saved.

Screenshots
PS1.7.5.2: https://drive.google.com/file/d/1MD1EIi0yltRedcHbSEAL2ex2oC9Bb5ik/view
PS1.7.6.0: https://drive.google.com/file/d/1pbnjkFSTE7ebh6qX3Z2sEuZROAvkwEhL/view

Additional information
PrestaShop version: 1.7.5.2 / 1.7.6.0
PHP version: 7.0

1.7.5.2 1.7.6.0 BO Bug Fixed Minor Products

Most helpful comment

Hi @khouloudbelguith

Thank you for creating this issue. I am not sure its severity should be this low (minor) because its not an isolated use-case: every merchant is concerned by this bug, and the reordering "feature" is very important for the merchants.

All our prestashop customers are impacted, and they are all hoping we can do something for them quickly :-(

@mickaelandrieu this is the products BO reordering issue we mentioned last week during your training session :-)

All 7 comments

Hi @khouloudbelguith

Thank you for creating this issue. I am not sure its severity should be this low (minor) because its not an isolated use-case: every merchant is concerned by this bug, and the reordering "feature" is very important for the merchants.

All our prestashop customers are impacted, and they are all hoping we can do something for them quickly :-(

@mickaelandrieu this is the products BO reordering issue we mentioned last week during your training session :-)

Hi @marionf ! Here is a glimpse of customer feedback on this bug:
bug-PS17-reorder

It's a POC but you can tell me if it's working for you too https://github.com/PrestaShop/PrestaShop/pull/14879

Thanks @PierreRambaud we will try this on several projects !

@nsorosac Just one to make sure it works 馃槄

The problem is fixed if we use the icon in position column. The product is selected and we can change the position and saved and all changes is validated.

Since this PR correct the problem it's OK a New issue was created for the second issue : #15291

Running on PrestaShop-versie: 1.7.6.4 , problem still persists.

Almost every button in back office no product page does not work by clicking, only after refresh.
Sorting backoffice sorting does not works FO.

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