Prestashop: Faceted search does not show product when sorting by price.

[shnslmz]

Hello,

Faceted search module version is (updated) v3.0.3.
Prestashop: 1.7.5.1
Theme is default.

In a category page, when we sort the products by name, there is no problem.
But, when we sort the products by price, (Price, low to high or Price, high to low), just a few products are shown. Products count are correct but pagination and also in the current page, there are just a few products. In next page, there is no any shown products.

Also, on the left sidebar, price (slider) range is not correct. For example: In that category, the highest product price is 60 but, price range max range is 50 on the price slider.

As you can imagine, when we disable the module, sorting works correctly.

[khouloudbelguith]

Hi @shnslmz,

Thanks to navigate to your BO => Module manager page => ps_facetedsearch configure page click on the button "Rebuild entire price index" & "clear cache".

Thanks to check & feedback.

[rdy4ever]

Hi @khouloudbelguith I beleive this is the same issue as #14140

[khouloudbelguith]

@shnslmz, yes, I think so.
But I need to confirm that with the author before closing this issue as a duplicate.

Thanks!

[shnslmz]

Hi @khouloudbelguith ,
Thanks for your answer but it did not work.

[rdy4ever]

Hi @khouloudbelguith ,
Thanks for your answer but it did not work.

Are your products set to Tax rule: No tax? Then, you have the same issue as #14140

[khouloudbelguith]

@shnslmz, thanks to check if your active products have no tax as a tax rule or not.

Thanks!

[shnslmz]

Hi @khouloudbelguith ,
Thanks for your answer but it did not work.

Are your products set to Tax rule: No tax? Then, you have the same issue as #14140

@shnslmz, thanks to check if your active products have no tax as a tax rule or not.

Thanks!

Just some of them are set to no tax.

[khouloudbelguith]

@shnslmz, yes, it is the same issue reported here: #14140.

just a few products are shown

In your case, only products are displayed in which they have tax rules not set to no tax.

Thanks!

[khouloudbelguith]

Duplicate of #14140