Prestashop: PRESTASHOP 1.7.5.2 COMBINATIONS IMAGES GENERATION BUG

[MEGA911]

Describe the bug
A clear and concise description of what the bug is.

To Reproduce
Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Screenshots
If applicable, add screenshots or screenrecords to help explain your problem.

Additionnal information
PrestaShop version: N/A
PHP version: N/A

[khouloudbelguith]

Hi @MEGA911,

Could you please provide us with more info? We need more details to understand how we can reproduce your issue:

• host
• server setup and configuration
• PrestaShop version (source)
• debug mode report
• PHP error logs
• apache error log
• javascript console log
• screenshots

Don't you know how to get this information? Please read the following article:
http://build.prestashop.com/howtos/misc/how-to-create-bug-report/

Thanks!

[MEGA911]

Describe the bug
In the Back-Office => In a product => In combination product => when i want to assign an other image for a combination => It's impossible => The miniature of the image product does not appear => I go to the console and i see ERROR 404 => I go to my FTP and i look for the first error "XXX-small_default.jpg" => This generation of this image does not appear

To Reproduce
Steps to reproduce the behavior:

In the Back-Office
Go to 'PRODUCT ID40 LABEL TEST'
Click on 'COMBINATIONS / DECLINAISONS'
Scroll down to '.COMBINATIONS / DECLINAISONS and click on the pen to modify'
See error at the end of the page we have some verticals lines whithout images to create the variation of the product

Screenshots

FTP SCREENSHOT

Additionnal information
I have the same bug with Prestashop 1.7.5.1
PrestaShop version: 1.7.5.2 fresh install with theme VENTE + Data sample
https://www.templatemonster.com/prestashop-themes/vente-apparel-store-prestashop-theme-73782.html
PHP version: 7.1 ( I test 7.2 & 7.3 with the same bug)

[MEGA911]

Do you want an accès to the Back-Office ?

[khouloudbelguith]

@MEGA911, thanks to navigate to your BO => Design => Images Settings => Click on the Regenerate thumbnails button.
Thanks to check & feedback

[MEGA911]

Hello => I do that yesterday with no succes => But i try it now to retest

[khouloudbelguith]

@MEGA911, thanks!
waiting for your feedback.

[MEGA911]

I test it =>i clear the cache but => Doesn't work => The same bug

[khouloudbelguith]

@MEGA911, We need to retrieve the PHP error log and the debug mode report in order to find out what's wrong.
Thanks!

[MEGA911]

Ok i active the debug mode

[MEGA911]

do you want an access to the Back-Office ?

[MEGA911]

How i give you the PHP error log ?

[khouloudbelguith]

@MEGA911, you can provide your credentials to access your shop by email.
This is a public space.
My address mail: khouloud.[email protected]
Let's be safe!

Thanks!

[MEGA911]

It s ok for you to connect ?

[MEGA911]

I send you the email to connect at the BO

[MEGA911]

For information I test an other install (the same configuration + Presta 1.7.5.2 + Theme) on an other server and domaine => I have the same bugs for combinations

[khouloudbelguith]

@MEGA911, Yes!

I will check & feedback.

[MEGA911]

perfect :)

[khouloudbelguith]

@MEGA911, it is OK now.

I enabled small_default for products, it shouldn't disabled

I close the issue, feel free to open a new one when needed.

Thanks!

[MEGA911]

Perfect !! You are the BEST !! I try to my other website and its works ! Thanks for all !! Have a nice day

[khouloudbelguith]

@MEGA911, thanks!

You are welcome!