Prestashop: bug change state shipped back-office prestashop 1.7.3.0

[KHATERSAID]

Hello
in the back office when I change the status of the order to shipped status when I click to display the Template does not display completely
can you help me

merci

[khouloudbelguith]

Hi @said4440,

I did not manage to reproduce the issue with PS1.7.5.1.
I attached a video record.
https://drive.google.com/file/d/1EZclmbuxmQH96Vl1n3_l2HYn2-tcozNN/view
Could you please provide us with more info? We need more details to understand how we can reproduce your issue:

• host
• server setup and configuration
• PrestaShop version (source)
• debug mode report
• PHP error logs
• apache error log
• javascript console log

Don't you know how to get this information? Please read the following article:
http://build.prestashop.com/howtos/misc/how-to-create-bug-report/

Thanks!

[KHATERSAID]

I solved the problem
I cleaned PHP sessions in the php configuration of my host
thank you

[khouloudbelguith]

@said4440, thanks for your feedback.
I close the issue, feel free to open a new one when needed.
Thanks!

[KHATERSAID]

hello @khouloudbelguith
the problem is back
can you help me I'm going crazy with this problem
I checked everything without success