Prestashop: Prestashop Module issue

[rahuljj123]

Describe the bug
When i tried to install prestashop theme it is showing Cannot install module smartblog. The module is invalid and cannot be loaded.
I have purchased new theme from prestashop addons and they are not replying.
Please help me out on this, as i have been lacking in this..

Theme link: https://addons.prestashop.com/demo/FO32068.html

To Reproduce
Steps to reproduce the behavior:

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. See error

Screenshots
If applicable, add screenshots or screenrecords to help explain your problem.

Additionnal information
PrestaShop version: 1.7.4.4
PHP version: 7.1

[khouloudbelguith]

Hi @rahuljj123,

The error is NOT caused by PrestaShop. The theme tries to hook a module, it does not provide, not already installed on the shop and which is not available for free on the marketplace.
Our developer made the error messages a little bit clearer with https://github.com/PrestaShop/PrestaShop/pull/9089 and this is the best that he can do.
As it's not the default theme, provided by Prestashop, we can't do anything with this.
You should contact the theme author via your addons.prestashop.com account, they are the only ones to help you with it.
Thanks!

[kpodemski]

Contact theme or module author. It's not issue related to PrestaShop.

[rahuljj123]

Yes i know but can u help me out.

[rahuljj123]

Contact theme or module author. It's not issue related to PrestaShop.

I am new to prestsahop can u please let me know they are not replying...

[khouloudbelguith]

@rahuljj123, you need to find the module which causing this issue, in fact, which module the theme tries to hook it.
Thanks!

[rahuljj123]

I deleted that module, but after that another module started showing this error......

[khouloudbelguith]

@rahuljj123, you need to check all modules one by one.
Thanks!

[rahuljj123]

Ohk thanks..