Plugin.video.themoviedb.helper: Ratings not showing up

[xyzfre]

I’m not sure when they got affected because I was on version 4.0.55 and all the ratings were working using AuraMod Skin but when I updated to 4.0.60 A lot of the ratings don’t show up

[jurialmunkey]

Ratings are all working fine for me on latest version. You might've hit your OMDb request limit - they have a hard limit of 1000 requests per day.

[xyzfre]

Before

[xyzfre]

After

[xyzfre]

I reverted back to 4.0.55 and they all come back

[xyzfre]

Also noticed for some TV shows the network logo doesn’t show up

[xyzfre]

In the last 2 pics above it’s version .55 as you can see the ratings do work sorry to bother just wanted to report a few things I noticed with the latest version really appreciate all the hard work that goes into TMDB

[xyzfre]

My apologies for all these post finally got a chance to sit down feels like I’ve been living at my job LOL,,, but just noticed when in seasons it does not display the episode number ,second pic is from Venom

[xyzfre]

Using Kodi 18.9 on Nvidia Shield

[jurialmunkey]

I don't know what to say other than it is working perfectly for me on latest version from master. I even tried with deleting my simplecache.db to make absolutely certain I wasn't running on cached versions. Maybe get me a debug log?

In Arctic Horizon for those exact shows:
The Mandalorian in Trakt Trending has all available ratings, info and art:

Discovery S03E01 has ratings and season/episode numbers:

The missing studio logo is most likely going to be because I put _all_ the studios available in the studio field, not just the first studio for the show. Some skins use the studio name field to match against a filename, so it needs to be an exact match for filename (which a list of names won't be). For this reason, I also output the studio names split as separate properties but it requires the skin to support that approach.

The real issue on this point, however, is that Kodi needs a much better way in the skinning engine to be able to retrieve the first item from an infolabel list -- it's the same issue with genres or writers: you wan't the full list because otherwise you miss out on information but having a full list means you can't match the name because the skinning engine doesn't give any way to split it into parts.

[xyzfre]

I did try today with AH And the ratings work properly but not with AuraMod it seems like the TVdb and Trakt ratings don’t show up ,,I figured out with the season episode numbers if I change to a different view type they show up ,but using for example Fen ,Venom I don’t have to change view types for seasons numbers to show up as you can see in the pics above for Star Trek ,,I did notice for some TV shows the Episode numbers do show up ,, Really appreciate any feedback and ,,all the hard work that goes into TMDB Helper ✊🏼

[jurialmunkey]

Tmdbhelper doesn't supply tvdb ratings. Those would be coming from Skinhelper.

[jurialmunkey]

I'll have a look at the auramod code and see what it is expecting in terms of infolabels

[jurialmunkey]

Season and Episode number are not showing because the skin shows Tagline if available. If you look at your screenshots you will see it is showing the tagline instead.

Also, since ratings are working correctly in Arctic Horizon, I'm chalking that up to a skin issue too. Either that or a SkinHelper issue -- either way it looks like TMDbHelper is working correctly.

[xyzfre]

Tmdbhelper doesn't supply tvdb ratings. Those would be coming from Skinhelper.

The only thing is why when reverting back to 4.0.55 brings back the missing ratings for AuraMod

[jurialmunkey]

The only thing is why when reverting back to 4.0.55 brings back the missing ratings for AuraMod

It's definitely a skin issue because if it works in Arctic Horizon then it works everywhere. The service monitor either fills info correctly or it doesn't -- which skin is being used doesn't change that. If it was broken, it would be broken in all skins.

EDIT: I don't even think it is a skin issue as I installed the skin and it is working perfectly fine for me. See below.

[jurialmunkey]

I just installed AuraMod and ratings are working perfectly fine for me with latest TMDbHelper (also note TMDbHelper doesn't supply TVDb ratings).

Do you actually even have the TMDbHelper service monitor turned on in the AuraMod skin settings? (I can't remember what category it was under but it is in there).

[xyzfre]

Weird ,,I do have service monitor enabled, I really appreciate you taking your time for checking this issue with AuraMod,, maybe it’s something on my end going to try a fresh install on a different device,,TMDB Helper is a AMAZING addon

[xyzfre]

After today’s update which I should’ve tried from the beginning,, I deleted the simplecache.db and all the ratings started showing up property ,,,once again thank you for your responses it was driving me crazy lol because I like to be on the latest versions especially when it comes to TMDB Helper Thank you for all your hard work my friend