Plugin.video.netflix: Videos won't play on RPi3, I just get a black screen with "Skip Intro" button and no sound

Created on 1 May 2019  路  7Comments  路  Source: CastagnaIT/plugin.video.netflix

I'm submitting a ...

  • [x] bug report
  • [ ] feature request
  • [ ] support request

General information

I have installed the addon on LibreELEC 9.0.1, enabled inputstream.adaptive and the rtmp plugin (just in case). It automatically installed the Widevine component.

Addon version used

0.14.1

Description

After logging in, I can navigate through Netflix shows etc. When I select a video to play, it starts the video and I get a black screen with a "Skip Intro" button. Nothing plays (sound or video) and if I press the button to stop playback on my remote, it crashes Kodi. I have to SSH in and reboot.

Steps to Reproduce

  1. Install the addon as per the instructions
  2. Enable inputstream.adaptive and RTMP plugins in Kodi settings
  3. Login to Netflix when prompted
  4. Install Widevine when prompted
  5. Navigate to the show/movie you want to watch
  6. The screen is now "playing" a black video without sound and with the "Skip Intro" button showing

Expected behavior:

Play the content, with sound

Actual behavior:

Black screen, no sound, "Skip Intro" grey button showing only in the bottom right corner.

Context (Environment)

LibreELEC 9.0.1 on RPi 3B+

Installation

  • [ ] I'm using this Netflix Repo
  • [ ] I'm using other Netflix Repo (Please specify which)
  • [x] I'm using a different source (Please tell which)

I'm using the CastagnaIT zip file repo

Operating System

  • [ ] Linux (x86/x64)
  • [ ] OSX (x86/x64)
  • [ ] Windows (x86/x64)
  • [x] Linux (ARM)
  • [ ] Android

Additional information on the environment

Freshly upgraded from LibreELEC 8

Debug log

https://paste.kodi.tv/okoyasosec.kodi

Other information

[e.g. detailed explanation, related issues, suggestions how to fix, links for us to have context, etc.]

Most helpful comment

Yep it was OMXPlayer

All 7 comments

go to Expert setting,
try to enable the profile VP9

Same result

have you installed Cryptdome?

I have the same config you have.

You can make sure :

  • OMXPlayer is disabled in settings/player/videos (that should solve your problem)

  • HEVC is disabled in the Netflix/Expert settings (RPi3 is not powerfull enough to decode HEVC correctly)

  • Set inputstream adaptative max resolution to 720p (RPi3 can't decode 1080p, it's not powerfully enough too)

For now, VP9 was not a solution for me either. I just use H264 streams.

@CastagnaIT I haven't done it manually. Does the addon or LibreELEC/Kodi take care of it? I ssh'ed in the Kodi box but pip show cryptdome doesn't work: pip is not installed. And because of LibreELEC's nature, I can't install any package with the usual tools from the CLI.

see Smeulf comment i'd forgotten about the OMXPlayer problem
i not having RPi for test...

Yep it was OMXPlayer

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