Platformio-core: Connection Error accessing api.platformio.org

Created on 23 Dec 2019 · 12Comments · Source: platformio/platformio-core

Configuration

Operating system: MacOS Catalina 10.15

PlatformIO Version (platformio --version): PlatformIO, version 4.1.0

Description of problem

I'm trying to initialize a new project but the ide hangs. I dropped to the command line and it looks like api.platformio.org isn't reachable...

Steps to Reproduce

from the command line:

% pio boards
[API] ConnectionError: ('Connection aborted.', ConnectionResetError(54, 'Connection reset by peer')) (incremented retry: max=5, total=1)

Source

jacklunn

🚀2 👀1

All 12 comments

Same problem here, it seems like the servers are down?

[API] ConnectionError: HTTPConnectionPool(host='api.platformio.org', port=80): Max retries exceeded with url: /v2/lib/search?query=name%3A%22AsyncTCP-esphome%22 (Caused by NewConnectionError('<urllib3.connection.HTTPConnection object at 0x7f0f73bf3cc0>: Failed to establish a new connection: [Errno 110] Connection timed out',)) (incremented retry: max=5, total=1)

daveschafer on 23 Dec 2019

Yup, even website seems down https://platformio.org/ :(

krupaldesai on 23 Dec 2019

Yup, can't install libraries. Any way to install from mirror or github ?

fabitom on 23 Dec 2019

Documentation website is working

tita2000 on 23 Dec 2019

It's now up and running.

pipe89 on 23 Dec 2019

I still have a problem with other calls like pio account show (version 4.1.0)

PIO Plus (https://pioplus.com) v2.6.1
Error: [API] Invalid response: <html>
<head><title>502 Bad Gateway</title></head>
<body>
<center><h1>502 Bad Gateway</h1></center>
<hr><center>nginx</center>
</body>
</html>

It looks like a server outage. Looking at the tickets I see, it's not the first time. Maybe it would be a good idea to implement some kind of status page?

ghost on 24 Dec 2019

Sorry for the issue. This is actually the 2nd time this year. The first was caused by planned maintenance.
Yesterday's issue was caused by our Ukrainian's dedicated server (E1410 System Fatal error). We fixed it by removing 2 banks of RAM. Let's see how will it work next week. If we have a problem again, we will move to VPS or cloud instance.

ivankravets on 24 Dec 2019

@ivankravets This issue seems back again :)

Is there a statuspage for the API? Might be a good idea to mitigate future questions like this. There is statuspage.io, also an opensource alternative:
https://github.com/CachetHQ/Cachet

EDIT: 14:22 just tried again and seems up again :)