It all looks quite similar to the previous issues #7021 and it's root cause #7003.
When placing backoffice orders, adding an uncaptured cash payment leaves the order with Payment and shipping state displaying as NONE, which then breaks the payments report onItemized Totals and Payment totals.
Orders should have the correct Payment and shipping states; relevant reports should render.
Orders with uncaptured cash payments display Payment and shipping state displayed as NONE in the UI and break the payments report.
Log in as admin:
/admin/reports/payments and select one of the report types Itemized Totals or Payment totals
After an un-captured cash payment (backoffice order):
After reaching this state, /admin/reports/payments and selecting: Itemized Totals and Payment totals:
Capturing the payment? One would need to be aware of this...
s2 - Blocking the release, as discussed here.
Just to clarify; it's only backoffice orders that are affected?
Yes, placing cash orders through the shopfront displays the order states as before, even before capturing the payment. I found no scenario in which this is affecting shopfront orders...
Capturing the payment? One would need to be aware of this...
I think I've captured "like a machine" during my release test, and haven't check the status, sorry team :(