Onesignal-flutter-sdk: logout doesn't seem to work

[Riz-waan]

Description:

I do not know if this is just my lack of understanding, but what exactly does logoutEmail do? I tried to use it to disassociate the email from device, but I can still send push notifications through the dashboard. So I turned on logging on verbose and I saw that it successfully logout email from the device but then, it runs another function where it successfully registers device again and sends a post request with email.

Device Successfully logged out of email: [email protected]

Device Registered, UserId = ...

Onesignalrestclient:
PUT SEND JSON:
{"email":[email protected]","parent_player_id":"...","app_id":"..."}

Environment

I installed through pubspec.yaml

Steps to Reproduce Issue:

Onesignal.shared.logoutEmail() with debugging on

Anything else:

I guess this is just more of a question.

[Riz-waan]

I thought it reregisters the email after logout

[rgomezp]

Howdy,
Email and push subscribers will have separate OneSignal Player IDs. This is to manage the case where a user opts-out of one you can still send them messages to the other.

What do you see for the user's email record in the dashboard after you call logoutEmail?

[Riz-waan]

Oh okay, I use the email as an identifier to send push notifications if that makes sense? I send push notifications where email matches.

[rgomezp]

Yes. In the segment editor, you can select to match an email from filters. Or if you are using the REST API, you can use the email parameter:
https://documentation.onesignal.com/reference#create-notification

[Riz-waan]

Yes the problem is that even after I call logout, I can still send an email using the filter.

[rgomezp]

Howdy,
It's not for sending an email. It's for targeting them with push notifications _using_ email as a filter.

[Riz-waan]

I am sorry, that is what I meant. even after calling logoutEmail I can still send push notifications using the email as the filter?

However once I setEmail again, it functions normally

[rgomezp]

Correct. logoutEmail decouples the two player identifiers

[Riz-waan]

@rgomezp So even after doing logout email, I should be able to send the device a notification using the logged out email as a filter?

[AhmSaeed]

When I am using logout email provided by OneSignal and try sending notification to logged out device, it's still receiving notification despite being logged out why might that happen?

[Riz-waan]

Yes that is my problem.

So I setEmail.

send push notification using email as a filter

then logoutEmail

send push notification using email as a filter <-- This still works despite the device having run logoutEmail

[rgomezp]

Thanks for the clarification and your patience.

We will investigate this issue

[rgomezp]

@Riz-waan ,
Are you seeing this on Android & iOS?

[Riz-waan]

I believe so, but I haven't updated the plugin any time lately.

[rgomezp]

Howdy y'all,
This issue should now be resolved. If you are still encountering issues, please continue discussion in OneSignal/OneSignal-iOS-SDK#768

Enjoy!