Ombi: Sonarr Path Invalid

[kfulgham]

Ombi Version:

V 2.1.0

Update Branch:

Stable

Operating System:

Windows 10

Mono Version (only if your not on windows)

N/A

Applicable Logs (from /logs/ directory or the Admin page):

Invalid Path    Ombi.Api.SonarrApi  Error   2/13/2017 9:50:37 PM
Invalid Path    Ombi.Api.SonarrApi  Error   2/13/2017 9:50:37 PM
Newtonsoft.Json.JsonSerializationException: Cannot deserialize the current JSON array (e.g. [1,2,3]) into type 'Ombi.Api.Models.Sonarr.SonarrAddSeries' because the type requires a JSON object (e.g. {"name":"value"}) to deserialize correctly. To fix this error either change the JSON to a JSON object (e.g. {"name":"value"}) or change the deserialized type to an array or a type that implements a collection interface (e.g. ICollection, IList) like List that can be deserialized from a JSON array. JsonArrayAttribute can also be added to the type to force it to deserialize from a JSON array. Path '', line 1, position 1. at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.EnsureArrayContract(JsonReader reader, Type objectType, JsonContract contract) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateList(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, Object existingValue, String id) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.CreateValueInternal(JsonReader reader, Type objectType, JsonContract contract, JsonProperty member, JsonContainerContract containerContract, JsonProperty containerMember, Object existingValue) at Newtonsoft.Json.Serialization.JsonSerializerInternalReader.Deserialize(JsonReader reader, Type objectType, Boolean checkAdditionalContent) at Newtonsoft.Json.JsonSerializer.DeserializeInternal(JsonReader reader, Type objectType) at Newtonsoft.Json.JsonConvert.DeserializeObject(String value, Type type, JsonSerializerSettings settings) at Newtonsoft.Json.JsonConvert.DeserializeObject[T](String value, JsonSerializerSettings settings) at Ombi.Api.ApiRequest.ExecuteJson[T](IRestRequest request, Uri baseUri) in C:\projects\requestplex\Ombi.Api\ApiRequest.cs:line 120 at Ombi.Api.SonarrApi.<>c__DisplayClass8_1.b__2() in C:\projects\requestplex\Ombi.Api\SonarrApi.cs:line 137 at Polly.Policy.<>c__DisplayClass8_0`1.b__0() at Polly.RetrySyntax.<>c__DisplayClass14_0.b__1() at Polly.Retry.RetryEngine.Implementation[TResult](Func`1 action, IEnumerable`1 shouldRetryExceptionPredicates, IEnumerable`1 shouldRetryResultPredicates, Func`1 policyStateFactory) at Polly.RetrySyntax.<>c__DisplayClass14_1.b__0(Action action, Context context) at Polly.Policy.Execute[TResult](Func`1 action, Context context) at Ombi.Api.SonarrApi.AddSeries(Int32 tvdbId, String title, Int32 qualityId, Boolean seasonFolders, String rootPath, Int32 seasonCount, Int32[] seasons, String apiKey, Uri baseUrl, Boolean monitor, Boolean searchForMissingEpisodes) in C:\projects\requestplex\Ombi.Api\SonarrApi.cs:line 137   Ombi.Api.SonarrApi  Error   2/13/2017 9:50:37 PM
Exception when calling AddSeries for Sonarr, Retrying 00:00:02

Problem Description:

Sonarr Path Invalid --> No new TV shows can be added

Reproduction Steps:

Suddenly, whenever anyone requests a new series they receive this error: "Errors from Sonarr: Invalid Path, Invalid Path".

On the admin side under Sonarr settings I've noticed the following:

• Quality Profiles is blank
• Root Folders is blank
• If I click "Get Quality Profiles/Root Folders". I am sent to a plain text file that says "{"result":false,"message":"You must specify a Quality Profile."}"
• The same error occurs if I click "Test Connectivity".

[Ombi-robot]

Hi!
Thanks for the issue report. Before a real human comes by, please make sure you used our bug report format.
Before posting make sure you also read our FAQ and known issues.
Make the title describe your issue. Having "not working" or "I get this bug" for 100 issues, isn't really helpful.
If we need more information or there is some progress we tag the issue or update the tag and keep you updated.
Cheers!
Ombi Support Team

[PotatoQuality]

Pleas save you settings again in the admin panel. press f5 and press get quality profile..
If that doesn't work. Herstart your ombi server and try it again.

[PotatoQuality]

Also on which version are you? V21.0 is not the whole version number ;)

[MarMed]

I had the same problem on 2.1.1336, these steps fixed the issue.

[kfulgham]

Pleas save you settings again in the admin panel. press f5 and press get quality profile..

This did nothing.

Restarting worked, and then 15 minutes later it is broken again.

[PotatoQuality]

Can you upgrade to the lasted eap branch?

[kfulgham]

Not via the beta Automatic Update feature. I'm away from home, so I'll try to update tonight.

Note the Automatic Update feature works for a bit, then brings me back to the login screen with the update alert still there.

[PotatoQuality]

The automatically updater is broken at the moment :( you need to do it manualy. I hope it helps. Let me know!

[jaketame]

May be related but I can't add Sonarr into Ombi "Something went wrong" all details are correct

Exception when calling GetRootFolders for Sonarr, Retrying

Running latest EAP

[zenxedo]

May be related?

Ombi Version:

    v 2.1.1336

Update Branch:

Stable

Operating System:

   FreeBsd

Mono Version (only if your not on windows)

   4.6.2 (Stable 4.6.2.7/08fd525 Tue Jan 17 01:47:51 UTC 2017)

Problem Description:

Something went wrong! --> No new TV shows can be added

Applicable Logs (from /logs/ directory or the Admin page):

System.Runtime.Serialization.SerializationException: Invalid JSON string at RestSharp.SimpleJson.DeserializeObject (System.String json) [0x0000c] in :0 at RestSharp.Deserializers.JsonDeserializer.FindRoot (System.String content) [0x00000] in :0 at RestSharp.Deserializers.JsonDeserializer.Deserialize[T] (RestSharp.IRestResponse response) [0x00007] in :0 at RestSharp.RestClient.Deserialize[T] (RestSharp.IRestRequest request, RestSharp.IRestResponse raw) [0x0005c] in :0

[maddestructor]

Hi everyone (and @SuperPotatoMen)! I seem to be having the same problem (Invalid Path error + JSON return
{"result":false,"message":"You must specify a Quality Profile."} on every button of the Sonarr configuration page). I was running Stable v2.1.0 and just switched to EAP v2.1.1430. I am still able to reproduce it in the latter version. I also did the steps mentionned by SuperPotatoMen without any luck.

I have attached some logs of the bug to this message.
log.txt

I am a student in software engineering so if I can be of assistance, it would be my pleasure to help out here! ;)

[kfulgham]

Sorry, I just got time to do the EAP, and nothing has changed I still have the same issue.

[PotatoQuality]

@maddestructor If you can assist @tidusjar that will be great!

[kfulgham]

Anything else I can do to help?

[smcpeck]

@kfulgham @maddestructor

If you resave your Sonarr setup on the latest EAP, does this issue go away?

[kfulgham]

No. I get the error on save.

On Mar 14, 2017, at 22:09, Shaun McPeck [e-mail] wrote:

@kfulgham @maddestructor

If you resave your Sonarr setup on the latest EAP, does this issue go away?

—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub, or mute the thread.

[tidusjar]

Please post a screenshot of your Sonarr settings page (In Ombi)?

[andrewiankidd]

REMOVED IMAGE (API Key is Present)

Trying to do anything (adding quality profiles, disabling sonarr) gives the above error

Can't add anything to ombi as it throws sonarr related errors

[tidusjar]

Can you please open up the development tools (F12) and then refresh that settings page, is there anything in the console?

[andrewiankidd]

Don't worry too much about the API key, it's an old one

https://imgur.com/a/AYqf8

[tidusjar]

Can you click the following (highlighted in red) and post the result:

[andrewiankidd]

Ah sorry for that, should have been an obvious one to add

[tidusjar]

@andrewiankidd what branch are you running?

[andrewiankidd]

Initially stable but jumped to early access to check if this was still a problem before I found this open issue

Edit:

As a workaround I've modified my sonarr base directory to include escaped backslashes, everything works fine this way (errors are just gravatar) - I suppose this could be done in the sonarrApi.cs GetRootFolders method?

[tidusjar]

Yeah when I seen the issue I thought I fixed it, I only fixed forward slashes escaping...

[PotatoQuality]

@tidusjar i got the same problem with radarr. Can you fix it also for Radarr?

[tidusjar]

Done it!