Ombi: Movie requests do not load when logged in as admin

[DejaVu]

On my local network, loading the requests page, the movies requested do not show

I think it's to do with the nice CCS Zoom added recently.

[tidusjar]

What does it look like? Does the TV requests show?

[MiuiSwitzerland]

@DejaVu I'm sorry but you should be more specific:

1. what kind of Android are you talking about? Phone or a TV Box?
2. Android Version
3. Browser name?

I have a Nexus 6p and I can access the plexrequests page without any issues. I have no issues as well on my Nvidia Shield TV. On both devices I use the Chrome Browser.

Have a look:
[https://www.youtube.com/watch?v=vq7MXoBUV2Q]

[DejaVu]

My bad! Sorry.

On my Samsung S7 Edge... and I've also noticed on my PC using Chrome now too, that once logged in as admin, I cannot see the requests made for Movies using v1.7.5.
TV Shows show fine.

If I login as a user, I can.

Not sure if android specific now TBH.

[tidusjar]

In the first image, it seems that it's still loading (notice the yellow bar at the very top of the page?)

[DejaVu]

Yeah, that stays around for a while, then this -

As a user the 3 movies requested load instantly.
As Admin, never.

[tidusjar]

How many requests do you have?

On 9 Jun 2016, at 7:17 pm, DejaVu [email protected] wrote:

Yeah, that stays around for a while, then this -

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[tidusjar]

Also, are there any console errors? (F12)

On 9 Jun 2016, at 7:17 pm, DejaVu [email protected] wrote:

Yeah, that stays around for a while, then this -

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[DejaVu]

Error from the console is -

GET http://**.com/requests/movies 500 (Internal Server Error)
send @ jquery-2.2.1.min.js:4
ajax @ jquery-2.2.1.min.js:4movie
Load @ requests-1.7.js:543init
Load @ requests-1.7.js:530
(anonymous function) @ requests-1.7.js:34

I am using a reverse proxy, could that be the fault? Seems strange that it works fine for TV Shows though.

The timeline may help too

I have 10 requests I think

[tidusjar]

Can you click on the red text "movies" in the list please and click the preview tab

Also does your quality profiles in the CouchPotato settings load?

[DejaVu]

The error has changed now. Still Error 500 Internal Server Error.
I have a feeling the database that PlexRequests is using may be screwed. I'll screenshot the requests and reinstall and see it that repairs it.

[tidusjar]

Did you click the movies request and press preview? Since there should be some error messages in there?

[DejaVu]

Nope. Fresh database and its still doing it. I can PM you my admin details and you can take a look for yourself if you like.

[tidusjar]

Please [email protected]

[DejaVu]

Well. Thanks to tidusjar going the extra mile, we realised I'm a numpty and sorted it out.

Base URL should not be used if you haven't configured to use it!

[tidusjar]

You got it! ;) i've fixed it not loading when it cannot connect to CP anyway!

Date: Fri, 10 Jun 2016 08:40:03 -0700
From: [email protected]
To: PlexRequests.[email protected]
CC: [email protected]; [email protected]
Subject: Re: [tidusjar/PlexRequests.Net] Movie requests do not load when logged in as admin (#312)

Well. Thanks to tidusjar going the extra mile, we realised I'm a numpty and sorted it out.

Base URL should not be used if you haven't configured to use it!

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