Officedocs-skypeforbusiness: Teams chat, channel, and files data are NOT retained forever by default.

[AveryBaker]

The below statement is misleading becuase while by default teams messages are not deleted automatically, they can still be deleted manually and are not being explcitily retained.

"By default, Teams chat, channel, and files data are retained forever. As an admin, you can set up Teams retention policies for chat and channel messages and decide proactively whether to retain the data, delete it, or retain it for a specific period of time and then delete it."

We should take the ambiguity out of this statement so people won't assume they do not need to create a retention policy to make sure their data is retained.

Document Details

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• ID: f55c52a5-5841-b9c9-1607-2013dc3f2e20
• Version Independent ID: 16d93458-5e01-646f-dac5-31306cc7f3fb
• Content: Retention policies in Microsoft Teams - Microsoft Teams
• Content Source: Teams/retention-policies.md
• Service: msteams
• GitHub Login: @LanaChin
• Microsoft Alias: v-lanac

[scanum]

@AveryBaker Thank you for submitting feedback and contributing to the docs. We are currently investigating this.

[dariomws]

Hi @AveryBaker, thank you for your feedback.

This article is under review. There are more similar or same issues:
https://github.com/MicrosoftDocs/OfficeDocs-SkypeForBusiness/issues/4670
https://github.com/MicrosoftDocs/OfficeDocs-SkypeForBusiness/issues/2803
https://github.com/MicrosoftDocs/OfficeDocs-SkypeForBusiness/issues/3901

@LanaChin @LolaJacobsen @prvijay @anwara-ms if you want I can try to apply an update to this article.
For example, I think if you delete a message you can undo it. If you delete a Channel, you have 21 or 30 days to restore it, but after that, you lost it.

[anwara-ms]

Hi
I am running behind on a couple of these asks. I will find time and do
these reviews soon. I have these in my queue.

On Thu, Apr 23, 2020 at 9:21 AM Dario Woitasen [e-mail]
wrote:

Hi @AveryBaker https://github.com/AveryBaker, thank you for your
feedback.

This article is under review. There are more similar or same issues:

4670

https://github.com/MicrosoftDocs/OfficeDocs-SkypeForBusiness/issues/4670

2803

https://github.com/MicrosoftDocs/OfficeDocs-SkypeForBusiness/issues/2803

3901

https://github.com/MicrosoftDocs/OfficeDocs-SkypeForBusiness/issues/3901

@LanaChin https://github.com/LanaChin @LolaJacobsen
https://github.com/LolaJacobsen @prvijay https://github.com/prvijay
@anwara-ms https://github.com/anwara-ms if you want I can try to apply
an update to this article.
For example, I think if you delete a message you can undo it. If you
delete a Channel, you have 21 or 30 days to restore it, but after that, you
lost it.

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[anwara-ms]

@AveryBaker - would any of these options would be acceptable?

"By default, Teams chat, channel, and files data are retained forever, unless there is an attempt to delete the content via retention policies, user deletes, admin deletes etc...."

"By default, Teams chat, channel, and files data are not deleted......"

[dariomws]

I vote this:
"By default, Teams chat, channel, and files data are retained forever, unless there is an attempt to delete the content via retention policies, user deletes, admin deletes etc...."

[anwara-ms]

https://github.com/MicrosoftDocs/OfficeDocs-SkypeForBusiness/pull/4717

Thank you!

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Anwar Ali | PM @ TEAMS | LinkedInhttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fin%2Fanwarali&data=04%7C01%7CAli.Anwar%40microsoft.com%7C61a24ee754db4b1493e408d6b4dc7b41%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636895256392090042%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C-1&sdata=KpQ4z1jxZOc8s8IWXAYS3oVAbqKpT94E%2BzEB%2FLypv2c%3D&reserved=0

Security and Compliance Team

https://www.linkedin.com/in/anwarali
https://www.linkedin.com/in/anwarali

---

From: Dario Woitasen [e-mail]
Sent: Monday, April 27, 2020 01:41 PM
To: MicrosoftDocs/OfficeDocs-SkypeForBusiness [e-mail]
Cc: Anwar Ali [e-mail]; Mention [e-mail]
Subject: Re: [MicrosoftDocs/OfficeDocs-SkypeForBusiness] Teams chat, channel, and files data are NOT retained forever by default. (#4591)

I vote this:
"By default, Teams chat, channel, and files data are retained forever, unless there is an attempt to delete the content via retention policies, user deletes, admin deletes etc...."

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[LanaChin]

Thanks @anwara-ms and @dariomws, I've merged the PR.