Officedocs-skypeforbusiness: Call agents selected must be:

[rickleye]

1. On-premises Skype for Business Server users - Is this valid, If the user is homed on premises how do they connect to Azure unless is Hybrid set up is involved.

---

Document Details

⚠ Do not edit this section. It is required for docs.microsoft.com ➟ GitHub issue linking.

• ID: b755d9ae-13ac-019f-f5f4-a95b1eee2989
• Version Independent ID: f7afd8ad-e6e0-6c79-aed1-4ee87d48ba12
• Content: Create a call queue - Microsoft Teams
• Content Source: Teams/create-a-phone-system-call-queue.md
• Service: msteams
• GitHub Login: @CarolynRowe
• Microsoft Alias: crowe

[scanum]

@rickleye Thank you for submitting feedback and contributing to the docs. We are currently investigating this.

[lindspea]

@CarolynRowe please can you have a look at this.

[scanum]

@CarolynRowe Could you please help on this issue? Thanks!

[scanum]

@CarolynRowe Could you please help on this issue? Thanks!

[scanum]

@CarolynRowe Could you please help on this issue? Thanks!

[scanum]

@CarolynRowe Could you please help on this issue? Thanks!

[CarolynRowe]

For Skype for Business Server users, hybrid connectivity is a requirement. Please see: https://docs.microsoft.com/en-us/skypeforbusiness/hybrid/plan-call-queue. I'm going to close this issue, but please let us know if we did not answer your question.