Officedocs-skypeforbusiness: Does Teams CAP work with Direct Routing?

[rrgonzalezz]

Does the CAP license work with Teams and Direct Routing. All the documentation I have encountered so far only makes reference to the set up of Teams / SfB Online CAPs with Calling Plans, but I have been searching for Microsoft documentation stating or confirming if Teams CAPs are also supported with Direct Routing to no avail so far.

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Document Details

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• ID: b4ab5215-f24f-75cf-bb92-16ac0ff5e5ca
• Version Independent ID: 701cc58f-d2ea-cbb6-f5fc-47b9fbfb1119
• Content: Set up the Common Area Phone license for Microsoft Teams
• Content Source: Teams/set-up-common-area-phones.md
• Service: msteams
• GitHub Login: @lolaj
• Microsoft Alias: lolaj

[scanum]

@officedocsbot assign @scanum

[get-itips]

@LolaJacobsen how are you? do you maybe have information about this?
Thank you

[scanum]

@LolaJacobsen Any updates on this? Thanks!

[scanum]

@CarolynRowe Hi Caroly, Lola mentioned that this is an area of your expertise. Could you please help us with this?

Thanks!

[CarolynRowe]

I don't know the answer, but I've contacted the PM, Nikolay M.

[ghost]

I am a PM, Yes CAP works with Direct Routing. I'll take a lead to change the documentation

[scanum]

@NMURAV @CarolynRowe @NMuravlyannikov Any updates on this issue? Thanks!

[scanum]

@NMURAV @CarolynRowe @NMuravlyannikov Any updates on this issue? Thanks!

[toddportz]

@NMURAV @CarolynRowe Any news on this. This is impacting our rollout in Healthcare as well. We have a lot of common area phones.

[nmurav]

@toddportz yes the CAP work with Direct Routing. I'll change the documentation

[scanum]

@NMuravlyannikov Hi NMuravlyannikov, could you please link the PR once you change the documentation? Thanks!

[scanum]

@NMuravlyannikov Following up on this issue. Has the documentation been changed? Thanks!

[scanum]

@NMuravlyannikov Hi Nikolay following up on this issue? Please let me know if there are any updates. Thanks!

[SerdarSoysal]

@tonysmit please review the licensing question.

[scanum]

@tonysmit HI Tony, any updates on this issue? Thanks!

[tonysmit]

Looks like this will need new screenshots and the UX rewritten. @SerdarSoysal - What "licensing question"?

[scanum]

@SerdarSoysal Following up on this issue. Please let me know if there are any updates. Thanks!

[SerdarSoysal]

@tonysmit I was referring to the CAP license question in the original issue, but Nikolay has already addressed this.

@NMuravlyannikov do we have a PR for this yet?

[scanum]

@NMuravlyannikov Following up on this issue. Thanks!

[robgeach]

is nikolay muravylannikov the only person at microsoft with the capability to describe how teams CAP licensing interacts with direct routing, and if so how many people are tasked with protecting his life?

if fate should befall him are we doomed to never see official documentation on the intended interaction between these two concepts?

does such a valuable feature really necessitate 6 months of hemming and hawing about how to present it to the public at large after already admitting it works?

if every single technical employee who reports to nikolay is so busy they can't slap something together in less than a couple days over the course of 6 months then can someone at microsoft find it within their heart and annual budget to give him a functional employee who could handle this stuff on his behalf?

Thanks.

[pelmore-web]

Any update ??? We need documentation on setting up CAP with either SfBO with on prem PSTN or Teams and/or Direct Routing.

[oradcliffe]

Also looking for an update here.

[scanum]

@SerdarSoysal @NMuravlyannikov Following up on this issue. Thanks!

[oradcliffe]

Hey guys just checking in :)

[scanum]

@SerdarSoysal @NMuravlyannikov Following up on this issue. Thanks!

[scanum]

@SerdarSoysal @NMuravlyannikov Following up on this issue. Thanks!

[scanum]

@NMuravlyannikov Following up on this issue. Thanks!

[oradcliffe]

Do we have an answer somewhere?

[SerdarSoysal]

We have a support statement added here https://docs.microsoft.com/en-us/microsoftteams/direct-routing-plan#supported-end-points We also revised this topic as well and it's in the publishing pipeline right now. Changes should be live in 10-15 minutes.

Apologies to all for how long this took. This isn't typical.

[oradcliffe]

All good. Thank you!