Octoprint: [1.3.10rc3] Failed to install plugins during restore

[varazir]

What were you doing?

1. Go to 'Backup & restore in the settings'
2. Click on 'Browse...'
3. Clicked on Upload and restore
4. All looked OK no errors.

E-mailing backups

What did you expect to happen?

All settings and plugins (that is in the repo ) would be installed/restored

What happened instead?

Just few plugins was installed
Settings set in the main conf file was still there but nothing in the plugin selection

Did the same happen when running OctoPrint in safe mode?

Version of OctoPrint

Backup made on OctoPrint 1.3.10rc2
Restore on OctoPrint 1.3.10rc3

Operating System running OctoPrint

OctoPi 0.15.1

Printer model & used firmware incl. version

Browser and version of browser, operating system running browser

Windows 10, Chrome

Link to octoprint.log

Link to contents of terminal tab or serial.log

Link to contents of Javascript console in the browser

Screenshot(s)/video(s) showing the problem:

I have read the FAQ.

[foosel]

Please don't forget the octoprint.logs from restoring and ideally also backup creation, like we talked about on IRC. Thanks!

[varazir]

Sent a e-mail with the backup

[foosel]

Got the backups, thank you, but I'm still lacking the logs. I need the logs from the instances, not the ones in the backup (they might not have captured everything). Please provide the logs here as discussed.

[varazir]

Hmm you mean system logs or OctoPrint logs ? the newer backup have all
the logs that are in the Octoprint/logs . Can dubble check that they
are the same.

2018-11-30 10:12 GMT+01:00, Gina Häußge [e-mail]:

Got the backups, thank you, but I'm still lacking the logs. I need the
logs from the instances, not the ones in the backup (they might not have
captured everything). Please provide the logs here as discussed.

--
You are receiving this because you authored the thread.
Reply to this email directly or view it on GitHub:
https://github.com/foosel/OctoPrint/issues/2920#issuecomment-443139961

--
Kind Regards/Mvh
Daniel

[foosel]

When I say logs I always mean octoprint.log (and serial.log if applicable) ;) Also says so in the bug reporting template.

The backups do not contain the restore logs as they were naturally overwritten during restore. And I just realized you also can't produce these since well... they were overwritten. So never mind.

I just checked... you have GCODE System Commands disabled per your config. Fullscreen Webcam had a mismatching identifier on the repository, that will be fixed soon. PidTune and Display ETA aren't registered on the repository. So that explains the non-restored plugins that you so far told me about.

However, on my reproduction I noticed a TON of wrongly reported compatibility issues that led to a lot of other plugins not being installed. Quick look into the code and I now know what's up, there's a bit of wrong logic in there determining compatibility, and that's causing this issue. So I guess RC4 it will have to be after all 😕 Still, good this was caught in time.

[varazir]

Maybe change the way the restore logs is handled. If there are one rename it and create a new one ? '
Name it the same name as the backup that is restored.
Easier to troubleshoot.

[foosel]

Yeah, already on that.

[foosel]

Fixed the issue. Also logs won't be part of the backup anymore, neither will be generated and watched. Makes more sense this way. Fixes will be released with 1.3.10rc4.

[varazir]

Well I think logs would be good to have in the backup. If you use backup/restore part of troubleshooting.

[foosel]

The plan was to have the restore log in place, since that is the more informative anyhow. However I just noticed an issue with that. Correcting this is too invasive for an RC fix, so logs will have to wait until 1.3.11.

[foosel]

1.3.10rc4 is out