Nodejs-dialogflow: Facebook handover

[BenjaminHoegh]

Does Dialogflow have support for the Facebook handover protocol?

[kr05]

Can we get an answer on this please? I'm trying to get my bot to receive standby and messaging_handover events from facebook, to no avail. I've searched on the forums and stack overflow, but there are unanswered questions on those platforms as well.

[nbsoluren]

Same problem here. I'm trying to modularize my agent's capabilities but can't seem to get past this issue.

[aknad]

Did you found a way to do it?
thanks

[baninaveen]

i need too

[jarrodeqtr]

I know this isn't a real answer, because I haven't tried it myself, but I believe at the moment you might need to roll your own requests to and from facebook. I have used this sample to get the handover working, so perhaps if you can mash the 2 together then you might have something working?

https://github.com/fbsamples/messenger-platform-samples/tree/master/handover_protocol

[callmehiphop]

You can find a list of integrations at https://cloud.google.com/dialogflow-enterprise/docs/integrations/, however I can't find any mention of the handover protocol specifically.

@nnegrey do you have any insights here?

[nnegrey]

I'm not certain, but the link you provided above is probably the best solution.