Node: Node.js issue ("Rolling back action","Setup wizard ended prematurely")

Created on 14 Nov 2017  ·  29Comments  ·  Source: nodejs/node

First of all, sorry if this issue report is a little bit clumsy, this is my first time using this site and im not a really good "english speaker"

So I know some people are familiar with this problem (as I saw on this forum/site) but I tried some of the solutons they offered and nothing worked for me.
I am running a steam leveling up service and a part of the file has some connections to node.js. I wanted to download it on my 2nd PC that's like 8 years old and near the end the installer says: "Rolling back action".
If anyone knows some solutions to this problem I will really appriciate it. If I can help in by any means like posting screenshots or whatever you need just reply. Hope somebody knows the right solution and if not thanks for your time spent reading this!

Version: Not installed, tried to install v8.9.1.
Platform: Windows 32-bit
Subsystem: idk what this is im pretty new to

install windows

Most helpful comment

Thanks for the report!

Can you try unchecking the ETW option when installing?

All 29 comments

Thanks for the report!

Can you try unchecking the ETW option when installing?

tried everything with the unchecking part

Its working for me I just unchecked ETW option and it installed. some people say Clean TEMP Folder, Disable your antivirus but not sure it will work.
I think you should also disable other program like skype etc.

I'm getting the same issue on my laptop - its a new Dell XPS13. Whereas on my PC, it's 6 years old and it installed with no issues.

unchecked ETW fixed it but cleaning TEMP and disabling AV and services had no effect.

Version 8-10
Platform: win 10 x64

Thank you @bzoz ! Everyone is advicing to uncheck the Performance Counters but, what worked for me was unchecking ETW!

Yes I tried many things as well. I had to factory reset my computer yesterday and now downloading everything. The first time I installed Node.js on this computer i had NO issues at all, zero. Installed without me having to uncheck anything. This time after the reset, I started getting the rolling back and the ended premature message. I unchecked the counter and the online documentation like some people had suggested. I tried many other things as well, running as admin and doing through command line. NOTHING. Then when I came here, everyone said uncheck ETW. I unchecked ONLY etw this time and it went through no problem. Now the question is, with that not being installed is there going to be issues with programming event driven stuff?

I'm a bit confused, what is the ETW option and how do you uncheck it?

The second one in the list! I think it is a right click and there will pop up a disable or remove feature options!

image

Confirmed: it's working with ETW unchecked. Win 10 Enterprise version 1803. Clean install.

I have Win 10 x64, installing node-v8.11.2-x64, I unticked both ETW and performance counters (because when I unticked only the performance counters it still didn't work), and it works now.

Windows 10 Pro 1803 (Build 17134.48)
node-v10.1.0-x64.msi

Attempting to install with default options yields "There was an error installing" (paraphrasing, but it was a generic error message). It begins to rollback actions after the "Copying files..." step seems to have finished.

Disabling "Event tracing (ETW)" in the installation options lets the installer do it's thing and Node v10.1.0 installed successfully.

I had the same issue on Windows 10 Pro with Avast antivirus and I was trying to install node-node-v8.11.2-x64.
Disable the antivirus did the trick.

The reason is the antivirus program, disable the program
Then, install the node
If you see a window, it gives you 3 options, including the remove option
Choose remove
Then re-install again

Good luck

السبب هو برنامج مكافحة الفيروسات، قم بتعطيل البرنامج
ثم قم بتثبيت node
واذا ظهرت لك نافذة، تعطيك 3 خيارات، من ضمنها الخيار remove
اختر remove
ثم اعد التثبيت مجددا
بالتوفيق

@nodejs/platform-windows does this just have to do with tracing trying to install something antivirus doesn't like? can this issue be closed?

Not a Node.js issue, so closing.

Same error here,
Just disabled Event Tracing (ETW) and it works
node

If you are using antivirus software made by Avast, please disable it during the installation. The problem has been reported to Avast.

Works disabling the ETW option. I have AVG antivirus on Windows 10 Pro 1803 build 17134.48

In my case, it was a matter of disabling AVAST for a few minutes. I didn't have to exclude any option.

in my on case is disabling the ETW option.

Windows 10 Professional 64-bit (during an upgrade from LTS). I tried a variety of actions around AV, including disabling it entirely. No luck. Disabling ETW option in installer cured all ills, though and 10.4.0 was installed with no issue.

Tried the unchecking the etw and it really worked thank you so much! @bzoz thank you again!! I would have stuck!

It also works with "Feature will be installed when required", for anyone who'd rather do that.
image

With me, it was a Python conflict that was causing the issue,

Disabling both 1) Performance Counter and 2) ETW .. worked for me..
Thanks!

Not an antivirus issue, nice try though. I have no antivirus on my system and additionally disabling EWT or cleaning windows/temp did not help either on Win7, what a joke...

I am having no antivirus, i just reset my pc. unchecked etw, still not getting installed, copying files and then rolling back actions.
Platform : Win10 x64 Lenovo Ideapad

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