Nixpkgs: printing hplip: - hp-toolbox (HP Device Manager) broken, needs pkg depends
Issue description
if hplip is added to configuration.nix:
services.printing.enable = true;
services.printing.drivers = with pkgs; [ hplip ];
...
hardware.sane.enable = true;
hardware.sane.extraBackends = with pkgs; [ hplipWithPlugin ];
(not fixed, problem 4) hp-toolbox (HP Toolbox gui application) refuses to run, because it can't load dbus libraries.
(fixed p1) the drivers are added, however the toolbox refuses to run, because it requires sip.
(fixed p2) printer and fax can be added via "hp-setup".
(fixed p3) scanning fixed, user must be in "scanner" group.
Archive version for report about problem 2:
This is solution for the problem on OpenSuse: https://forums.opensuse.org/showthread.php/525171-Can-not-print-using-either-HP-printer-hooked-up-to-my-computer?s=390bfda07a55738d7b795bce37ba3fba&p=2825635#post2825635
Problem 2 was fixed with #37907
Steps to reproduce
Problem 4, surfaced after problem 2 was fixed:
$hp-toolbox
HP Linux Imaging and Printing System (ver. 3.17.11)
HP Device Manager ver. 15.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Unable to load DBus libraries. Please check your installation and try again.
and it quits.
Historical version of problem 2 (hp-toolbox requires sip, fixed):
$ hp-toolbox
HP Linux Imaging and Printing System (ver. 3.17.11)
HP Device Manager ver. 15.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: No module named sip
Technical details
(updated, current)
- system:
"x86_64-linux"
- host os:
Linux 4.15.15, NixOS, 18.03.131807.489a14add9a (Impala) - multi-user?:
yes - sandbox:
yes - version:
nix-env (Nix) 2.0 - channels(root):
"nixos-18.03.131807.489a14add9a, nixos-master-18.09pre133640.ea145b68a01" - nixpkgs:
/nix/var/nix/profiles/per-user/root/channels/nixos/nixpkgs
- host os:
cx405
All 24 comments
adding "python27Packages.sip" does not seem to contribute anything.
cx405
on 26 Mar 2018
There is something wrong going on, when I start "hp-doctor". I understand is that utility misinterprets the results, because its looking for FHS, but there could be some dependencies lost:
--------------
| COMPILEDEP |
--------------
error: gcc gcc - GNU Project C and C++ Compiler REQUIRED - - MISSING 'gcc needs to be installed'
error: make make - GNU make utility to maintain groups of programs REQUIRED 3.0 - MISSING 'make needs to be installed'
error: libtool libtool - Library building support services REQUIRED - - MISSING 'libtool needs to be installed'
------------------------
| General Dependencies |
------------------------
error: libcrypto libcrypto - OpenSSL cryptographic library REQUIRED - - MISSING 'libcrypto needs to be installed'
python-xml Python XML libraries REQUIRED - 2.2.4 OK -
error: libnetsnmp-devel libnetsnmp-devel - SNMP networking library development files REQUIRED 5.0.9 - MISSING 'libnetsnmp-devel needs to be installed'
error: sane-devel SANE - Scanning library development files REQUIRED - 1.0.27 MISSING 'sane-devel needs to be installed'
pil PIL - Python Imaging Library (required for commandline scanning with hp-scan) OPTIONAL - 1.1.7 OK -
error: pyqt4-dbus PyQt 4 DBus - DBus Support for PyQt4 REQUIRED 4.0 - MISSING 'pyqt4-dbus needs to be installed'
error: libpthread libpthread - POSIX threads library REQUIRED - 2.26 MISSING 'libpthread needs to be installed'
error: python-devel Python devel - Python development files REQUIRED 2.2 2.7.14 MISSING 'python-devel needs to be installed'
error: cups-devel CUPS devel- Common Unix Printing System development files REQUIRED - - MISSING 'cups-devel needs to be installed'
python-dbus Python DBus - Python bindings for DBus REQUIRED 0.80.0 1.2.4 OK -
error: cups-ddk CUPS DDK - CUPS driver development kit OPTIONAL - - MISSING 'cups-ddk needs to be installed'
reportlab Reportlab - PDF library for Python OPTIONAL 2.0 3.4.0 OK -
error: pyqt4 PyQt 4- Qt interface for Python (for Qt version 4.x) REQUIRED 4.0 - MISSING -
error: libusb libusb - USB library REQUIRED - 1.0 MISSING 'libusb needs to be installed'
error: cups-image CUPS image - CUPS image development files REQUIRED - - MISSING 'cups-image needs to be installed'
python2X Python 2.2 or greater - Python programming language REQUIRED 2.2 2.7.14 OK -
error: python-notify Python libnotify - Python bindings for the libnotify Desktop notifications OPTIONAL - - MISSING 'python-notify needs to be installed'
error: libjpeg libjpeg - JPEG library REQUIRED - - MISSING 'libjpeg needs to be installed'
error: sane SANE - Scanning library REQUIRED - 1.0.27 MISSING 'sane needs to be installed'
----------------------
| Scan Configuration |
----------------------
scanext Scan-SANE-Extension REQUIRED - 3.17.11 OK -
hpaio HPLIP-SANE-Backend REQUIRED - 3.17.11 OK 'hpaio found in /nix/store/wv4l8yy3b77ikf5i5256c2659qyqfccl-hplip-3.17.11/etc/sane.d/dll.conf'
-------------------------
| External Dependencies |
-------------------------
error: gs GhostScript - PostScript and PDF language interpreter and previewer REQUIRED 7.05 - MISSING 'gs needs to be installed'
scanimage scanimage - Shell scanning program OPTIONAL 1.0 1.0.27 OK -
error: cups CUPS - Common Unix Printing System REQUIRED 1.1 - INCOMPAT 'CUPS may not be installed or not running'
network network -wget OPTIONAL - 1.19.4 OK -
error: policykit PolicyKit - Administrative policy framework OPTIONAL - 0.113 MISSING 'policykit needs to be installed'
error: xsane xsane - Graphical scanner frontend for SANE OPTIONAL 0.9 - MISSING 'xsane needs to be installed'
error: dbus DBus - Message bus system REQUIRED - 1.10.24 MISSING 'DBUS may not be installed or not running'
error: avahi-utils avahi-utils OPTIONAL - - MISSING 'avahi-utils needs to be installed'
Duplicating current issue list here too:
- printer will refuse to print any "custom paper", which is available through GIMP menu for example.
- GIMP preview creates HUGE offset fields on some paper formats, however they are not printed
- Qt-based applications, such as Okular refuse to accept some paper types - which is very similar to this: https://forum.kde.org/viewtopic.php?f=289&t=136325
cx405
on 29 Mar 2018
Ok, patch arrives, hp-toolbox still refuses to run (in console, or via KDE menu "HP Device Manager").
hp-toolbox
HP Linux Imaging and Printing System (ver. 3.17.11)
HP Device Manager ver. 15.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Unable to load DBus libraries. Please check your installation and try again.
I will update the header.
cx405
on 6 Apr 2018
Great! The scanning is apparently broken too.
hardware.sane.enable = true;
hardware.sane.extraBackends = with pkgs; [ hplipWithPlugin ];
Skanlite says: "Sorry. No devices found."
Am I the only one using Nixos for desktop?
cx405
on 8 Apr 2018
PInging everyone who contributed to hplip package: @nckx @ttuegel @FRidh @aristidb @urkud @regnat @bkchr @vcunat @dezgeg @sjagoe @orivej @pikajude @flosse @Mic92 @jgertm @jgeerds @cillianderoiste @edolstra @dywedir @aske
cx405
on 8 Apr 2018
Try with sudo iptables -F, this will flush your firewall and scanning should work. I still did not find the right port to open in the firewall, to get this working without flushing iptables..
bkchr
on 8 Apr 2018
@bkchr Thanks, it didn't help. The hp ppd worked for me even without sip fix, but this is because I manually installed the printer via CUPS IP interface. It was possible, because the printer has own printserver and talks via local ip. The applications from hp-* chain are still broken, but now they miss Dbus. Scanning is broken as well.
$ scanimage -L
No scanners were identified.
On deb-based distributions, I would pull hplip and then use HP toolbox (hp-toolbox) to detect, add and test the whole printer/scanner/fax.
cx405
on 8 Apr 2018
Hmm, hplip is again broken on master?
I just tried it, I installed my printer with hp-setup and after that scanimage -L finds my scanner(flushed my iptables).
bkchr
on 8 Apr 2018
@bkchr This is strange. hp-setup worked for printer installation. I removed the printer from CUPS, then ran hp-setup and it added printer and fax.
Flushed iptables - but no success with scanner. hp-toolbox still complains about missing Dbus libraries. I can access device over IP/browser.
cx405
on 8 Apr 2018
@bkchr Thank you! Scanning fixed!.. Short version: user must be in "scanner" group.
Long version:
I went this way: https://wiki.archlinux.org/index.php/SANE/Scanner-specific_problems#HP
$ hp-makeuri 192.168.2.20
...
CUPS URI: hp:/net/Officejet_Pro_8600?ip=192.168.2.20
SANE URI: hpaio:/net/Officejet_Pro_8600?ip=192.168.2.20
HP Fax URI: hpfax:/net/Officejet_Pro_8600?ip=192.168.2.20
Tried to feed:
$ scanimage --device "hpaio:/net/Officejet_Pro_8600?ip=192.168.2.20" -L
with no results, but then decided to try:
$ sudo scanimage --device "hpaio:/net/Officejet_Pro_8600?ip=192.168.2.20" -L
et voila!..
Thus, listed groups (cat /etc/group | sort | less -X) , found scanner group (which wasn't there), # usermod myusername -aG scanner , re-loginned, scanimage could detect it as user!
I will edit the header of bug, that HP Toolbox does not work (hp-toolbox). Its great tool, but I can live without it now that I can use the device via 3rd party software. :)
cx405
on 9 Apr 2018
Nice that it finally works. I thought that you followed the tutorial in the wiki: https://nixos.wiki/wiki/Scanners
It's saying that you need to add yourself to the scanner group. Don't forget to add that to your configuration.nix :)
bkchr
on 9 Apr 2018
@cx405 When you say scanning is fixed do you see your scanner when running scanimage -L? I still don't see my scanner. I can get scanning to work if I run simple-scan hpaio:/net/Officejet_Pro_8600?ip=192.168.2.20. That seems less then ideal to have to pass the device uri each time. My user is part of the scanner group.
codedmart
on 17 Jul 2019
@codedmart Hello there!
HP Toolbox is still broken:
$ hp-toolbox
HP Linux Imaging and Printing System (ver. 3.19.1)
HP Device Manager ver. 15.0
Copyright (c) 2001-15 HP Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: No module named enum
However scanner works:
[userp@nix01:~]$ scanimage -L
device `hpaio:/net/Officejet_Pro_8600?ip=192.168.2.20' is a Hewlett-Packard Officejet_Pro_8600 all-in-one
These are relevant items from configuration.nix:
users.extraUsers.userp.extraGroups =
[ "audio" "disk" "video" "wheel" "scanner" "lp" "networkmanager" "systemd-journal" ];
...
hardware.sane.enable = true;
hardware.sane.extraBackends = with pkgs; [ hplipWithPlugin ];
...
services.printing.enable = true;
services.printing.drivers = with pkgs; [ hplip ]; #user must be in "lp" group
...
networking.firewall.enable = false;
If simple-scan is able to detect scanner, then its connected and responding. Scanimage will fail if no proper module is installed, if user is not in "scanner" group, if firewall is blocking (I dont know correct port, solved by opening port or disabling it) or if printer is not pingable. You can ping your printer, it has custom printserver running (check by giving this in your web browser: 192.168.2.20).
I think you have added user to "scanner" group in configuration.nix, but your user is not in "scanner" group still, because if your users are immutable ("users.mutableUsers = true;" in configuration.nix) which is also default, then nix will not touch any existing users.
Possible solution:
Do "$ groups" when logged with your user login.
If there is no "scanner" group listed, then do: "$ usermod -a -G scanner _your_user_"
where your_user is your user login.
Example for me:
[userp@nix01:~]$ groups
users wheel disk audio lp video networkmanager scanner systemd-journal
in above, _your_user_ = userp
Also, its strange that your printer uses same IP as me and same printer model... You need to use your printer IP and your printer model, which are listed by scan_image and IP is set in the printer itself (via touchscreen on printer).
cx405
on 17 Jul 2019
@cx405 Thanks for the reply!
Let me explain a bit more. I just reused your device uri as an example. Here is what I have:
hardware.sane.enable = true;
hardware.sane.extraBackends = with pkgs; [ hplipWithPlugin ];
...
services.printing.enable = true;
services.printing.drivers = with pkgs; [ hplip ]; #user must be in "lp" group
...
networking.firewall.enable = false;
...
users.extraUsers.codedmart.extraGroups =
[ "audio" "disk" "docker" "lp" "messagebus" "networkmanager" "scanner" "systemd-journal" "video" "wheel"];
And if I run $ groups:
[~]-> groups
users wheel messagebus disk audio lp video networkmanager scanner systemd-journal
Yet running scanimage:
[~]-> scanimage -L
device `v4l:/dev/video0' is a Noname Apple Facetime HD virtual device
My HP is a Photosmart C4795. I can ping it and printing works fine. It is at 192.168.1.172. The only way I have gotten it to work is by passing the device uri directly to simple-scan/xsane. It is not detected otherwise by scanimage or anything else so far as I can tell. Not sure what else I am missing, but having to pass the device uri directly doesn't seem right since I have had no problems with this scanner in Ubuntu/Gentoo/Arch/Void.
codedmart
on 17 Jul 2019
@codedmart Hm, hp utility installs some files, so even if device is offline, scanimage gives me the results, however "hp-scan" actually tries to connect. I forgot, maybe I run some hp thing, which placed files in place, that allowed it to work. You are using sane via network, which is currently not officially supported, so it could be it. Also see #17411 and wiki (scroll all way to bottom).
Meanwhile I will try to remember how I set this up...
Edit: also, may be worth checking, does sudo scanimage -L work for you?
The problem with "enum" seem to be fixed with #58515, but I need a reboot to confirm.. :/
Edit2: no, not fixed.
Edit3: nvm, that #58515 is not merged into 19.03 yet.
Can someone merge it into 19.03 please? Ok, I created request: #64990
cx405
on 17 Jul 2019
@cx405 Yeah I have tried all that. Here is what I just tried:
I tried hplip and hplipWithPlugin from nixpkgs-unstable.
I tried the info from #17411 and wiki:
hardware = {
sane = {
enable = true;
extraBackends = [ pkgs.unstable.hplipWithPlugin ];
extraConfig."hpaio" = ''
net 192.168.1.172
'';
};
};
I tried scanimage with sudo:
[~]-> sudo scanimage -L
device `v4l:/dev/video0' is a Noname Apple Facetime HD virtual device
codedmart
on 17 Jul 2019
@codedmart Unstable unlikely to fix, because your printer is not new, so it should be supported by scanimage. Also nixpkgs is for non-Nixos (for nix installed in other OS), as it misses some of Nixos specifics.
I think the real issue is that hp tools can create a network link to scanner, this is what sane can't do - except you load the special "sane-extra-config.nix" like stated in wiki (I hope you did) and then add it into "configuration.nix".
Hm, I think I run some of hp tools (as user), try hp-diag, hp-setup, hp-scan, hp-doctor (hp-*), which create this link for sane.
As a temporary workaround till its known how to fix, one could cp desktop file locally and add uri manually, ie:
$cp /run/current-system/sw/share/applications/simple-scan.desktop ~/.local/share/applications/
then edit ~/.local/share/applications/ and add printer uri to Exec argument.
Devs have cherrypicked which fixes the enum problem, so 19.03 should get working hp tools really soon.
Also, try $ sudo scanimage --device "hpaio:/net/Photosmart_C4795?ip=192.168.1.172" -L
cx405
on 18 Jul 2019
hp-setup doesn't even work for me. It's a similar python-dbus error. It first prints warning: python-dbus not installed, and then a traceback on line import dbus: ImportError: No module named dbus. I'm on 19.03, nixos-unstable, and hplip version 3.19.6.
I get the same output as yours from hp-doctor dependencies except python-dbus is not found. I'm guessing your output was from before problem 2 was fixed.
lhindir
on 25 Aug 2019
hp-setupdoesn't even work for me. It's a similar python-dbus error. It first printswarning: python-dbus not installed, and then a traceback on lineimport dbus:ImportError: No module named dbus. I'm on 19.03, nixos-unstable, and hplip version 3.19.6.I get the same output as yours from hp-doctor dependencies except python-dbus is not found. I'm guessing your output was from before problem 2 was fixed.
Same here. Did you manage to fix it in the meantime?
I already ran hp-makeuri and scanimage --device ..., but without success:
$ hp-makeuri 172.16.3.1
warning: python-dbus not installed.
HP Linux Imaging and Printing System (ver. 3.19.6)
Device URI Creation Utility ver. 5.0
...
CUPS URI: hp:/net/Officejet_Pro_8600?ip=172.16.3.1
SANE URI: hpaio:/net/Officejet_Pro_8600?ip=172.16.3.1
HP Fax URI: hpfax:/net/Officejet_Pro_8600?ip=172.16.3.1
Done.
$ scanimage --device "hpaio:/net/Officejet_Pro_8600?ip=172.16.3.1" -L
device `v4l:/dev/video0' is a Noname FaceTime HD Camera (Built-in): virtual device
$ sudo scanimage --device "hpaio:/net/Officejet_Pro_8600?ip=172.16.3.1" -L
device `v4l:/dev/video0' is a Noname FaceTime HD Camera (Built-in): virtual device
christianharke
on 3 Feb 2020
@christianharke try starting it in interactive mode (hp-setup -i). Tell it that you don't want to install another queue. And that should be enough for a printer to start working.
sushi-shi
on 18 Mar 2020
Thank you for your hint @sheepfleece! Unfortunately, I am still not lucky making my scanner work.
In the interactive mode, I get the error:
$ hp-setup -i
warning: python-dbus not installed.
HP Linux Imaging and Printing System (ver. 3.19.6)
Printer/Fax Setup Utility ver. 9.0
...
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------
Num Connection Description
Type
-------- ---------- ----------------------------------------------------------
0* usb Universal Serial Bus (USB)
1 net Network/Ethernet/Wireless (direct connection or JetDirect)
Enter number 0...1 for connection type (q=quit, enter=usb*) ? 1
Using connection type: net
error: No device selected/specified or that supports this functionality.
There seemed to be more luck when passing the printer's ip to hp-setup:
$ hp-setup -i 172.16.3.1
warning: python-dbus not installed.
HP Linux Imaging and Printing System (ver. 3.19.6)
Printer/Fax Setup Utility ver. 9.0
...
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept the default.)
Setting up device: hp:/net/Officejet_Pro_8600?ip=172.16.3.1
---------------------
| PRINT QUEUE SETUP |
---------------------
please enter a name for this print queue (m=use model name:'Officejet_Pro_8600'*, q=quit) ? q
OK, done.
# I tried it with "hp:/net/Officejet_Pro_8600?ip=172.16.3.1" as well...
$ scanimage --device "hpaio:/net/Officejet_Pro_8600?ip=172.16.3.1" -L
device `v4l:/dev/video0' is a Noname FaceTime HD Camera (Built-in): virtual device
Same result using sudo. My current user is in following groups:
$ groups
users wheel audio scanner vboxusers docker
Currently using NixOS聽19.09 stable channel. My printing.nix file looks like this:
{ config, pkgs, ...}:
{
services.printing = {
enable = true;
drivers = [ pkgs.hplipWithPlugin ];
};
hardware = {
printers.ensurePrinters = [{
name = "pr-hp-chr";
location = "Home Office";
description = "HP Officejet Pro 8600 Plus";
deviceUri = "socket://pr-hp-chr";
model = "drv:///hp/hpcups.drv/hp-officejet_pro_8600.ppd";
ppdOptions = {
"PageSize" = "A4";
"Duplex" = "DuplexNoTumble";
"InputSlot" = "Tray2";
"ColorModel" = "RGB";
"MediaType" = "Plain";
"OutputMode" = "Normal";
"OptionDuplex" = "True";
};
}];
sane = {
enable = true;
extraBackends = [ pkgs.hplipWithPlugin ];
};
};
}
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stale[bot]
on 15 Sep 2020
still important to me
steveno
on 15 Sep 2020
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