Netdata: RESOLVED - NS_ERROR_FILE_CORRUPTED:

Created on 2 Mar 2019  路  3Comments  路  Source: netdata/netdata

RESOLVED

Bug report summary

I am having issues on one server only, i have netdata installed on several and can normally switch to other servers in my group under the menu to the right of the netdata logo.
NS_ERROR_FILE_CORRUPTED: (expanding this i see
handleSignInMessage http://MYHOSTNAME:MYPORT/main.js?v=4:4803
handleMessage http://MYHOSTNAME:MYPORT/main.js?v=4:4790

OS / Environment

Ubuntu VERSION="18.04.2 LTS (Bionic Beaver)" kernel version 4.15.0-45-generic

My querying eenvironment
Mac OSX 10.14.3 Mojave Firefox,Safari (safari hangs on Loading please wait after the git login)

Output of netdata -V)

fresh install netdata v1.12.2-4-nightly

Component Name

Registery login

Steps To Reproduce

open web gui, select hastname menu to the right of the netdata logo.
select sign in to netdata.cloud
log in via github login (window closes and reselects the netdata tab)
no difference on the netdata menu, still states sign in.
if i use the console output in my browser i see the errors
NS_ERROR_FILE_CORRUPTED: (expanding this i see
handleSignInMessage http://MYHOSTNAME:MYPORT/main.js?v=4:4803
handleMessage http://MYHOSTNAME:MYPORT/main.js?v=4:4790

Expected behavior

drop down list of all my servers in the registry with this new server added to the list.

bug cloud

All 3 comments

As a quick solution, please try the following:

  1. Sign Out
  2. Clear the localStorage: open the developer console (f12) write localStorage.clear() and press enter.
  3. Sign In again

Optionally (I think it will not be needed) click the 'Synchronize with netdata.cloud' item in the menu.

This may be a problem with your Firefox installation. You may want to try the instructions here:

https://confluence.atlassian.com/jirakb/exception-ns_error_file_corrupted-779158960.html

@gmosx you were spot on with the firefox issue.
removed the sqlite file and it logged in imediately after logging in to git.

Thanks very much.

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