Mremoteng: MRemote won't start

[mmcnay]

Expected Behavior

Expecting the product to lauch

Current Behavior

From application Log
Application: mRemoteNG.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.Xml.XmlException
at System.Xml.XmlTextReaderImpl.Throw(System.Exception)
at System.Xml.XmlTextReaderImpl.Throw(System.String, System.String[])
at System.Xml.XmlTextReaderImpl.ThrowInvalidChar(Char[], Int32, Int32)
at System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace()
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Configuration.XmlUtil..ctor(System.IO.Stream, System.String, Boolean, System.Configuration.ConfigurationSchemaErrors)
at System.Configuration.BaseConfigurationRecord.InitConfigFromFile()

Exception Info: System.Configuration.ConfigurationErrorsException
at System.Configuration.ConfigurationSchemaErrors.ThrowIfErrors(Boolean)
at System.Configuration.BaseConfigurationRecord.ThrowIfParseErrors(System.Configuration.ConfigurationSchemaErrors)
at System.Configuration.BaseConfigurationRecord.ThrowIfInitErrors()
at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(System.Object, System.Configuration.Internal.InternalConfigEventArgs)

Exception Info: System.Configuration.ConfigurationErrorsException
at System.Configuration.ClientConfigurationSystem.OnConfigRemoved(System.Object, System.Configuration.Internal.InternalConfigEventArgs)
at System.Configuration.Internal.InternalConfigRoot.OnConfigRemoved(System.Configuration.Internal.InternalConfigEventArgs)
at System.Configuration.Internal.InternalConfigRoot.RemoveConfigImpl(System.String, System.Configuration.BaseConfigurationRecord)
at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(System.String, Boolean, Boolean, Boolean, Boolean, System.Object ByRef, System.Object ByRef)
at System.Configuration.BaseConfigurationRecord.GetSection(System.String)
at System.Configuration.ClientConfigurationSystem.System.Configuration.Internal.IInternalConfigSystem.GetSection(System.String)
at System.Configuration.ConfigurationManager.GetSection(System.String)
at System.Configuration.ClientSettingsStore.ReadSettings(System.String, Boolean)
at System.Configuration.LocalFileSettingsProvider.GetPropertyValues(System.Configuration.SettingsContext, System.Configuration.SettingsPropertyCollection)
at System.Configuration.SettingsBase.GetPropertiesFromProvider(System.Configuration.SettingsProvider)
at System.Configuration.SettingsBase.GetPropertyValueByName(System.String)
at System.Configuration.SettingsBase.get_Item(System.String)
at System.Configuration.ApplicationSettingsBase.GetPropertyValue(System.String)
at System.Configuration.ApplicationSettingsBase.get_Item(System.String)
at mRemoteNG.Settings.get_SingleInstance()
at mRemoteNG.App.ProgramRoot.Main(System.String[])

Possible Solution

Steps to Reproduce (for bugs)

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Context

Your Environment

• Version used: 1.76.20.24615
• Operating System and version (e.g. Windows 10 1709 x64):
  OS Name Microsoft Windows 10 Enterprise
  Version 10.0.17134 Build 17134
  Other OS Description Not Available
  OS Manufacturer Microsoft Corporation
  System Name SAC-LT-MASON
  System Manufacturer Dell Inc.
  System Model Latitude E7450
  System Type x64-based PC
  System SKU 062E
  Processor Intel(R) Core(TM) i7-5600U CPU @ 2.60GHz, 2594 Mhz, 2 Core(s), 4 Logical Processor(s)
  BIOS Version/Date Dell Inc. A16, 5/5/2017
  SMBIOS Version 2.8
  Embedded Controller Version 255.255
  BIOS Mode Legacy
  BaseBoard Manufacturer Dell Inc.
  BaseBoard Model Not Available
  BaseBoard Name Base Board
  Platform Role Mobile
  Secure Boot State Unsupported
  PCR7 Configuration Binding Not Possible
  Windows Directory C:\WINDOWS
  System Directory C:\WINDOWS\system32
  Boot Device \Device\HarddiskVolume1
  Locale United States
  Hardware Abstraction Layer Version = "10.0.17134.619"
  User Name TOTLCOM\mason
  Time Zone Pacific Daylight Time
  Installed Physical Memory (RAM) 8.00 GB
  Total Physical Memory 7.87 GB
  Available Physical Memory 2.33 GB
  Total Virtual Memory 20.4 GB
  Available Virtual Memory 14.0 GB
  Page File Space 12.5 GB

[sparerd]

@mmcnay Sorry for the delay in responding. It looks like the app is having some issues with loading the settings file. Try deleting your user.settings file and starting mRemoteNG again. File location here: https://github.com/mRemoteNG/mRemoteNG/wiki/User-settings-file

General troubleshooting tips here: https://mremoteng.readthedocs.io/en/latest/troubleshooting.html#crash-at-startup

[mmcnay]

I got it working thank you.

Mason McNay
TOTLCOM Inc.
916-873-1160 direct
www.totlcom.comhttp://www.totlcom.com/
Customer satisfaction is our standard, not our goal.

From: David Sparer [e-mail]
Sent: Thursday, June 13, 2019 11:07 AM
To: mRemoteNG/mRemoteNG [e-mail]
Cc: Mason McNay [e-mail]; Mention [e-mail]
Subject: Re: [mRemoteNG/mRemoteNG] MRemote won't start (#1478)

@mmcnayhttps://github.com/mmcnay Sorry for the delay in responding. It looks like the app is having some issues with loading the settings file. Try deleting your user.settings file and starting mRemoteNG again. File location here: https://github.com/mRemoteNG/mRemoteNG/wiki/User-settings-file

General troubleshooting tips here: https://mremoteng.readthedocs.io/en/latest/troubleshooting.html#crash-at-startup

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[sparerd]

Glad to hear, I'll close out this issue.

[cbotsikas]

Thank you. I just had the same issue. Here's how my user.config file looked like: