Motioneyeos: RPI 4 - fails to load 20200606, sticks on rainbow screen dev20201026

Created on 6 Dec 2020  Â·  14Comments  Â·  Source: ccrisan/motioneyeos

Greetings, I've seen this question previously but not solved in my case. I have an RPI 4 8G

I installed the RPI4 20200606 release and the load failed with the text below. I tried it a second time with the same result.
Raspberry Pi - 8GB
Bootloader: c305221a Sep 3 2020
Config: 86697050
………
This board requires newer software
Error: 00000044
Insert SD-CARD

I then found the development verion DEV20201026. The first time through, everything loaded correctly and I was able to set up and use the application. After making some camera adjustments, the system wanted to reboot and froze in the startup rainbow screen. Rebooting ended stuck at the rainbow screen. I reinstalled DEV20201026 and it froze at the rainbow screen right away.

Any ideas?
Thanks, Barry

help wanted troubleshooting

All 14 comments

I am able to reproduce it with my Pi4-8GB.
I will see if I can find a work around other than the install RaspiOS and
motion/motionEye.
I will report shortly.

On Sun, Dec 6, 2020 at 2:44 AM xxxTark77xxx notifications@github.com
wrote:

Greetings, I've seen this question previously but not solved in my case. I
have an RPI 4 8G

I installed the RPI4 20200606 release and the load failed with the text
below. I tried it a second time with the same result.
Raspberry Pi - 8GB
Bootloader: c305221a Sep 3 2020
Config: 86697050
………
This board requires newer software
Error: 00000044
Insert SD-CARD

I then found the development verion DEV20201026. The first time through,
everything loaded correctly and I was able to set up and use the
application. After making some camera adjustments, the system wanted to
reboot and froze in the startup rainbow screen. Rebooting ended stuck at
the rainbow screen. I reinstalled DEV20201026 and it froze at the rainbow
screen right away.

Any ideas?
Thanks, Barry

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Thanks

Kevin Shumaker

Personal Tech Support https://kevinshumaker.wixsite.com/thethirdlevel

N38° 19' 56.52"
W85° 45' 8.56"

Semper Gumby
“Don't tell people how to do things. Tell them what to do and let them
surprise you with their results.” - G.S. Patton, Gen. USA
Ethics are what we do when no one else is looking.
Quis custodiet ipsos custodes?
“There is no end to the good you can do if you don’t care who
gets the credit.” - C Powell
You know we're sitting on four million pounds of fuel, one nuclear weapon
and a thing that has 270,000 moving parts built by the lowest bidder. Makes
you feel good, doesn't it?

20200606:
I have tried flashing back to previous eeprom versions, no luck.
dev20201026:
unable to reproduce.
install on 8GB SdCard
add wpa_supplicant.conf and ssh.txt to /boot partition
install in RPi4-8GB
first boot, normal, add mjpeg network cam, change framerate, change timezone, etc.
reboot
get rainbow screen for a few seconds (<5) and boots normally.
add another camera (rtsp) repeat, reboot
boots normally.

Thanks @starbasessd. I've tried a few more combinations based on your post, but no luck. In summary, with dev20201026, the system will start and function the first time, but after a reboot or shutdown, it starts up to the permanent rainbow screen.

System: RPI4 8G / 32G Samsung EVO

Setup

  • Format drive with SD Card Formatter
  • Flash with balenaEtcher and RPI installer
  • Create wpa_supplicant.conf and ssh.txt with Atom
  • Eject drive

Method 1 - Single camera
Rainbow screen 5 secs then entered setup
I changed - Admin password, Camera settings (framerate and size)
Rebooted
Rainbow screen permanent

Method 2 - Single camera
Rainbow screen 5 secs then entered setup
Changed nothing
Rebooted
Spinning icon in the program indefinitely
Hard rebooted
Rainbow screen permanent on startup

Single camera
No Rainbow screen? Went straight to setup this flash
Changed nothing
Power down, wheel spun then displayed message "Powered Off"
Turned system back on and had rainbow screen permanently

Do you have anything that can read the SDCard with ext4 partition? I'd
really like to get a look at the logs.
BTW, I use Win32DiskImager, I don't pre-format the SDCard, I use generic
MicroCenter SDCards in 8-64GB sizes.

On Sun, Dec 6, 2020 at 11:04 AM xxxTark77xxx notifications@github.com
wrote:

Thanks @starbasessd https://github.com/starbasessd. I've tried a few
more combinations based on your post, but no luck. In summary, with
dev20201026, the system will start and function the first time, but after a
reboot or shutdown, it starts up to the permanent rainbow screen.

System: RPI4 8G / 32G Samsung EVO

Setup

  • Format drive with SD Card Formatter
  • Flash with balenaEtcher and RPI installer
  • Create wpa_supplicant.conf and ssh.txt with Atom
  • Eject drive

Method 1 - Single camera
Rainbow screen 5 secs then entered setup
I changed - Admin password, Camera settings (framerate and size)
Rebooted
Rainbow screen permanent

Method 2 - Single camera
Rainbow screen 5 secs then entered setup
Changed nothing
Rebooted
Spinning icon in the program indefinitely
Hard rebooted
Rainbow screen permanent on startup

Single camera
No Rainbow screen? Went straight to setup this flash
Changed nothing
Power down, wheel spun then displayed message "Powered Off"
Turned system back on and had rainbow screen permanently

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Thanks

Kevin Shumaker

Personal Tech Support https://kevinshumaker.wixsite.com/thethirdlevel

N38° 19' 56.52"
W85° 45' 8.56"

Semper Gumby
“Don't tell people how to do things. Tell them what to do and let them
surprise you with their results.” - G.S. Patton, Gen. USA
Ethics are what we do when no one else is looking.
Quis custodiet ipsos custodes?
“There is no end to the good you can do if you don’t care who
gets the credit.” - C Powell
You know we're sitting on four million pounds of fuel, one nuclear weapon
and a thing that has 270,000 moving parts built by the lowest bidder. Makes
you feel good, doesn't it?

I'd be happy to send the logs but not sure how based on what you asked.

I'll try again with Win32DI

Based on the order of operations you mentioned, I noticed that you installed the cameras after startup while I had them plugged in. I just tried it with no cameras and the result is below. I have an RPI4-4G currently in use for something else but I'll try a build with it now and see what happens.

No Camera
Rainbow screen 5 secs then entered setup
Changed nothing
Power down, wheel spun then displayed message "Powered Off"
Turned system back on and and it reloaded correctly
Rebooted, Spinning icon in program for a long time and then rainbow screen permanently

The trial with Win32DI had the same results. I'll try the RPI4-4G now.

Same process with Win32DiskImager, no pre-format
No Camera
Rainbow screen 5 secs then entered setup
Changed nothing
Rebooted. System came back on and reloaded correctly
Rebooted, Spinning icon in program for a long time and then rainbow screen permanently
Manual reset, rainbow screen permanently

Have another SDCard to test?

On Sun, Dec 6, 2020 at 11:52 AM xxxTark77xxx notifications@github.com
wrote:

The trial with Win32DI had the same results. I'll try the RPI4-4G now.

Same process with Win32DiskImager, no pre-format
No Camera
Rainbow screen 5 secs then entered setup
Changed nothing
Rebooted. System came back on and reloaded correctly
Rebooted, Spinning icon in program for a long time and then rainbow screen
permanently
Manual reset, rainbow screen permanently

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You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
https://github.com/ccrisan/motioneyeos/issues/2599#issuecomment-739530063,
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Thanks

Kevin Shumaker

Personal Tech Support https://kevinshumaker.wixsite.com/thethirdlevel

N38° 19' 56.52"
W85° 45' 8.56"

Semper Gumby
“Don't tell people how to do things. Tell them what to do and let them
surprise you with their results.” - G.S. Patton, Gen. USA
Ethics are what we do when no one else is looking.
Quis custodiet ipsos custodes?
“There is no end to the good you can do if you don’t care who
gets the credit.” - C Powell
You know we're sitting on four million pounds of fuel, one nuclear weapon
and a thing that has 270,000 moving parts built by the lowest bidder. Makes
you feel good, doesn't it?

Tried the build on RPI4-4G / 32G Samsung EVO, with similar results.

No camera
Entered setup, no rainbow screen
Changed nothing
Rebooted. Rainbow screen 5 sec then system came back on and reloaded correctly
Rebooted. Rainbow screen permanently
Manual reset, loaded correctly.
Rebooted. Rainbow screen permanently
Manual reset, rainbow screen permanently
Manual reset, rainbow screen permanently

I'd like to see the logs after you get to the rainbow screen. To do so, you
need a Linux box that can read the SDCard's ext4 partitions, or you could
try DiskInternals free tool:
https://www.diskinternals.com/linux-reader/ (freeware version)

On Sun, Dec 6, 2020 at 11:24 AM xxxTark77xxx notifications@github.com
wrote:

I'd be happy to send the logs but not sure how based on what you asked.

I'll try again with Win32DI

Based on the order of operations you mentioned, I noticed that you
installed the cameras after startup while I had them plugged in. I just
tried it with no cameras and the result is below. I have an RPI4-4G
currently in use for something else but I'll try a build with it now and
see what happens.

No Camera
Rainbow screen 5 secs then entered setup
Changed nothing
Power down, wheel spun then displayed message "Powered Off"
Turned system back on and and it reloaded correctly
Rebooted, Spinning icon in program for a long time and then rainbow screen
permanently

—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
https://github.com/ccrisan/motioneyeos/issues/2599#issuecomment-739526045,
or unsubscribe
https://github.com/notifications/unsubscribe-auth/AEZTUHPMHVQF7DHI5F5SACTSTOV2NANCNFSM4UPEKKQA
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--
Thanks

Kevin Shumaker

Personal Tech Support https://kevinshumaker.wixsite.com/thethirdlevel

N38° 19' 56.52"
W85° 45' 8.56"

Semper Gumby
“Don't tell people how to do things. Tell them what to do and let them
surprise you with their results.” - G.S. Patton, Gen. USA
Ethics are what we do when no one else is looking.
Quis custodiet ipsos custodes?
“There is no end to the good you can do if you don’t care who
gets the credit.” - C Powell
You know we're sitting on four million pounds of fuel, one nuclear weapon
and a thing that has 270,000 moving parts built by the lowest bidder. Makes
you feel good, doesn't it?

I've been looking around and I don't have a spare SD card, my only other one is running my Octoprint server so I can't erase it.

I don't have a Linux box. With diskinternals, does that run on a PC and I ssh to get the files from the pi? Or does it go on the pi and I grab the files. I'm afraid that once the system reboots and goes into the locked rainbow screen, I won't be able to access the drive anymore.

It installs on the PC that you burned the image on (Win10) and you stick
the SDCard back into the PC.
Most of the time, it will allow you access to the /root and /data
partitions (not always) and you can copy the log files off the SDCard...

On Sun, Dec 6, 2020 at 1:00 PM xxxTark77xxx notifications@github.com
wrote:

I've been looking around and I don't have a spare SD card, my only other
one is running my Octoprint server so I can't erase it.

I don't have a Linux box. With diskinternals, does that run on a PC and I
ssh to get the files from the pi? Or does it go on the pi and I grab the
files. I'm afraid that once the system reboots and goes into the locked
rainbow screen, I won't be able to access the drive anymore.

—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
https://github.com/ccrisan/motioneyeos/issues/2599#issuecomment-739539405,
or unsubscribe
https://github.com/notifications/unsubscribe-auth/AEZTUHKXCJSZLEUFRIZQSH3STPBEDANCNFSM4UPEKKQA
.

--
Thanks

Kevin Shumaker

Personal Tech Support https://kevinshumaker.wixsite.com/thethirdlevel

N38° 19' 56.52"
W85° 45' 8.56"

Semper Gumby
“Don't tell people how to do things. Tell them what to do and let them
surprise you with their results.” - G.S. Patton, Gen. USA
Ethics are what we do when no one else is looking.
Quis custodiet ipsos custodes?
“There is no end to the good you can do if you don’t care who
gets the credit.” - C Powell
You know we're sitting on four million pounds of fuel, one nuclear weapon
and a thing that has 270,000 moving parts built by the lowest bidder. Makes
you feel good, doesn't it?

I really appreciate all of your help!

If I understand correctly. I'm going to install it on my PC. Then after the SD card in the Pi fails, I'm putting it back into my PC and looking for the log files?

Correct.

On Sun, Dec 6, 2020 at 1:11 PM xxxTark77xxx notifications@github.com
wrote:

I really appreciate all of your help!

If I understand correctly. I'm going to install it on my PC. Then after
the SD card in the Pi fails, I'm putting it back into my PC and looking for
the log files?

—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHub
https://github.com/ccrisan/motioneyeos/issues/2599#issuecomment-739540815,
or unsubscribe
https://github.com/notifications/unsubscribe-auth/AEZTUHIBGKNJ33AHBILM4OTSTPCOLANCNFSM4UPEKKQA
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--
Thanks

Kevin Shumaker

Personal Tech Support https://kevinshumaker.wixsite.com/thethirdlevel

N38° 19' 56.52"
W85° 45' 8.56"

Semper Gumby
“Don't tell people how to do things. Tell them what to do and let them
surprise you with their results.” - G.S. Patton, Gen. USA
Ethics are what we do when no one else is looking.
Quis custodiet ipsos custodes?
“There is no end to the good you can do if you don’t care who
gets the credit.” - C Powell
You know we're sitting on four million pounds of fuel, one nuclear weapon
and a thing that has 270,000 moving parts built by the lowest bidder. Makes
you feel good, doesn't it?

I installed DiskInternals and did some checks. I couldn't find any log files on the SD card before or after running motioneyeos. I poked around and also searched for "log". Is there something different that I should be looking for?

After Image flashed, launched DiskInternals. no log files found
Rainbow screen 5 secs then entered setup
Changed nothing
Power Shut Down, wheel spun then displayed message "Powered Off"
Put SD card in PC, launched DiskInternals. Found new folder /data, nothing in it. No log files found.
Put card back in RPI4
Rainbow screen permanently
Put SD card in PC, launched DiskInternals. No log files found.

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