Motioneyeos: Email notification doesn't work

[Arnaud31500]

Hi,
I can't get email notifications to work. When I take a look at the motioneye.log file, here's what I get:

2016-01-24 09:14:59: [sendmail] ERROR: failed to send mail: (535, '5.7.8 Username and Password not accepted. Learn more at\n5.7.8 https://support.google.com/mail/answer/14257 cv10sm13446344wjb.17 - gsmtp')
Traceback (most recent call last):
File "/usr/lib/python2.7/site-packages/motioneye/sendmail.py", line 199, in on_message
File "/usr/lib/python2.7/site-packages/motioneye/sendmail.py", line 57, in send_mail
File "/usr/lib/python2.7/smtplib.py", line 622, in login
SMTPAuthenticationError: (535, '5.7.8 Username and Password not accepted. Learn more at\n5.7.8 https://support.google.com/mail/answer/14257 cv10sm13446344wjb.17 - gsmtp')
2016-01-24 09:17:30: [sendmail] ERROR: failed to send mail: (535, '5.7.8 Username and Password not accepted. Learn more at\n5.7.8 https://support.google.com/mail/answer/14257 z137sm10540414wmc.8 - gsmtp')
Traceback (most recent call last):
File "/usr/lib/python2.7/site-packages/motioneye/sendmail.py", line 199, in on_message
File "/usr/lib/python2.7/site-packages/motioneye/sendmail.py", line 57, in send_mail
File "/usr/lib/python2.7/smtplib.py", line 622, in login
SMTPAuthenticationError: (535, '5.7.8 Username and Password not accepted. Learn more at\n5.7.8 https://support.google.com/mail/answer/14257 z137sm10540414wmc.8 - gsmtp')

I'm sure everything is good with my username and password... My configuration is:
SMTP : smtp.gmail.com
username : [email protected]
password : my password
port : 587
TLS on

Any idea of what happens ?

Thanks in advance,

Arnaud

[Mikiya83]

Hi
Is your account configured with dual factor authentification ? If you have enable this feature, you have to request an "application password" in your account settings (your general password cannot work without second authentification).

[Arnaud31500]

Hi
Thanks for your reply. Dual factor auth is not enabled on this gmail account, that's why I dont understand this log file and thought there could be a software sided problem. I tried with other email accounts (not gmail), it didn't work too.

[Mikiya83]

It's not a motionEye problem, i use GMail notifs and it work like a charm (with the 2 lastest versions) :/

[Arnaud31500]

I'm pretty sure of it too, but still looking for the solution :)

[Mikiya83]

Have you ever tried to connect to your Gmail account with another soft (like thunderbird,...) ?

[Arnaud31500]

Yes, and it works like a charm, that's why I really don't understand what happens...

[ccrisan]

Do you have any special characters in your password? That's the only explanation for this issue then.

[Arnaud31500]

Yes, I do, there is a "%"...

[Arnaud31500]

Hi Ccrisan,
You were right : removing special characters in my password helped : everything works ! Is there anything you can do to enable special characters in passwords ?

Thanks a lot for your help and your excellent work.

[bazcurtis]

If it helps anyone, my setup for Gmail was an application specific password. I used MFA on my account.

SMTP server - smtp.gmail.com
Port - 587
TLS - On

Worked fine with that setup.

[ccrisan]

Fixed upstream: SMTP passwords can now contain percent characters.

[isibbot]

If this helps anyone, If your setup with 2FA and you get an incorrect password error, setting up an App password for you gmail worked for
https://myaccount.google.com/apppasswords

[dejonghe]

As above if this helps anyone, I had to allow "Less Secure Apps": https://myaccount.google.com/lesssecureapps

[joaomamede]

Less Secure Apps did it for me!