Mist: Window completely white

[leethax666]

When I launch the wallet, the window opens but appears completely white. Moving my mouse over it causes cursor changes, so I think the fields are there

[MickHester]

I am having the exact same issue. The wallet was installed on a fresh Ubuntu system.
Memory: 1.6 GiB
Processor: AMD C-50 Processor × 2
Graphics: Gallium 0.4 on AMD PALM (DRM 2.43.0, LLVM 3.6.2)
OS: 64-bit Ubuntu 15.10

[leethax666]

same issue on latest beta release

[Fehu16]

I also have this issues. mint 17.3 with command line Geth working

[Fehu16]

Ok i have a Nob guess, our wallets are white because we have no gas?

[frozeman]

Whats white? screenshot?

[leethax666]

The entire app inside its window is completely white, but I believe UI elements are still there, since my cursor changes over spots. I'll get a screenshot later

[leethax666]

screenshot: https://i.imgur.com/Wqw3Inc.png

[robsyme]

Video of the issue, following install steps in README.md: https://youtu.be/hSyvIxCf4Bc?t=2m54s

[frozeman]

Very interesting, thanks for the video. it seems like instead of loading mist, it loads the test page for testing the mist web views :)

Do you get the same effect, when you switch to the develop branch of the mist repo?
git checkout develop

I will try in ubuntu myself, but i only have an VM version, which is rather slow.

[robsyme]

I have the same issue in the devlop branch, sorry.

[diglos]

Hi,

got the same problem but I may have a hint about this. I have a hybrid gpu laptop (Intel/nvidia). This only happens with the intel graphics card. When I switch to Nvidia everything looks fine. Could be a DRM issue?

[gcmartinelli]

I confirm this issue. Running Ubuntu 15.10, also in a machine with Intel/Nvidia card. Haven't tested with the NVidia yet (because ubuntu doesn't like nvidia...).

_edit_ works with the Nvidia driver

[linagee]

If you have a white screen when you use:
electron .
Please try:
electron . --ignore-gpu-blacklist

[gcmartinelli]

ran ./Ethereum-wallet --ignore-gpu-blacklist

Program crashes after splash screen loading.

Output:
$ ./Ethereum-Wallet --ignore-gpu-blacklist CONNECT to IPC PATH: /home/xxx/.ethereum/geth.ipc Geth connection FOUND Checking node sync status... Time between last block 6s No sync necessary, starting app! Loading Interface at file:///home/xxx/Desktop/Ethereum-Wallet-linux-x64-0-3-8/resources/app.asar/interface/wallet/index.html CONNECT to IPC PATH: /home/thx/.ethereum/geth.ipc Segmentation fault (core dumped)

[linagee]

I guess some GPU drivers are incorrectly blacklisted and some are correctly blacklisted! @gcmartinelli I'd try using different graphics drivers if you can. (Switch from open source to proprietary or vise versa.)

Btw, definitely not a problem with Mist, this is a problem with electron / chromium.

[gcmartinelli]

Yes, from what I've seen its a problem with Electron/Chromium.

I had already tested with proprietary nvidia drivers and it does work. The problem is that these drivers mess up Ubuntu.

[linagee]

@gcmartinelli I feel your pain. I've got a radeon 5800 card where the proprietary drivers also mess up Ubuntu. (Just found that the open source ones don't mess up Ubuntu, but then that chromium doesn't work for Mist, hah...)

(My definition of mess up here is: random corruption of screen data. Sometimes when scrolling up and down in Chrome.)

[gcarq]

Same with latest radeonsi drivers (mesa-11.1.1), --ignore-gpu-blacklist works as workaround.
OS: Arch linux (Linux 4.3.5-1-ck)

[frozeman]

I assume its a issue with some CSS we are using in the dapp-styles of the wallet.

As i can't reproduce the issue with the right/wrong hardware could anyone of you please play around with the dapps styles and see which parameter could cause this.

In the latest version i purposefully deactivated webgl for the windows.

Please to test do the following:

• run the mist wallet as described here
• clone the dapp-styles into the wallet packages folder
• make changes to the dapp styles, maybe in containers.import.less or mixins.import.less

It should automatically then reload the wallet, so if it works it should just work.

Please also try before simply running electron without anything after, this should start the default electron webpage, if you can see this, that we should be able to make it work with the wallet as well.

[LGuappo]

./Ethereum-Wallet --ignore-gpu-blacklist worked for me too, but for the benefit of any noobs like me who come along and struggle a bit to make this work, I would just add that first you need to open Terminal and use ls and cd to navigate to the folder where you have Ethereum-Wallet, then run: ./Ethereum-Wallet --ignore-gpu-blacklist. It opened up Mist and I could see everything normally. Next time I opened from the GUI shortcut and it still opened normally.

[adityasuseno]

Same issue here on Ubuntu 14.04 LTS 64 bit Linux.
Getting black screen.

The workaround --ignore-gpu-blacklist works

[frozeman]

On ubuntu the menu normally appears when you hover over the top menu bar, right? Try pressing the "alt" key.

[nairbv]

--ignore-gpu-blacklist worked for me, but this bug really makes a bad first impression and it seems like it has been reported a number of times. E.g. it was raised here and closed but doesn't seem to be fixed:
https://github.com/ethereum/meteor-dapp-wallet/issues/78

I'm running mist 0.5.1 in LMDE.

[LGuappo]

After latest wallet upgrade it happens every time I launch wallet. So now I can only really launch via terminal using the ignore blacklist workaround each time.

[roland-c]

Same problem here on Ubuntu having NVIDIA card ... --ignore-gpu-blacklist doesn't work for me.

[christinto]

Same here Roland. Has anyone found a fix/workaround for the Ubuntu and NVIDIA card combination?
Thanks

[christinto]

Ah found a fix for those with NVIDIA in Ubuntu.

Run a search for additional drivers, then change from xorg open source driver to NIVIDIA proprietary and it should work.

[roland-c]

Weird, I had it working and now there is the blank screen again... nvidia is working on my box (OpenGL is working) but where previously --ignore-gpu-blacklist did work and Mist started properly now I get hte blank screen again...
Anyone has sen this behaviour, or anyone know what it is going on and how to fix this?

[wickles]

How do I fix this on Windows? (Windows 8.1 with AMD card)

[Lazarus1]

I am having a similar issue as well.
I am running MIST on windows 10 & a Integrated Intel® HD Graphics 4000 card.

Any help on this matter would be great, I've searched a way out of this problem for a few days and still cant come up with a solution.

TY!

[frozeman]

can you start ..wallet.exe with ...exe --ignore-gpu-blacklist?

[Lazarus1]

cant find a way to run that command, I'm running it inside the correct folder yet its still stays "not recognized"

[Lazarus1]

Figured out how to run the flag but problem still persists, sorry for the back and fourth I am learning "as I go" with this new material. ty in advance for the help.

[spacemandev-git]

can confirm same error on windows with --ignore-gpu-blacklist as well

Running on Win 10 Professional with nvidia GTX 770 if that makes a difference

[ghost]

^ same error with Windows 7

[venticello]

This issue first start on win10, nvidia GTX 760 Wallet 0.6.2
Wallet 0.5.2 works!

[1957vespa]

I have the same issue Windows 10 64.... 4X Radeon R9 280X GPUs running Ethereum-Wallet-win64-0-6-2 --ignore-gpu-blacklist leaves me with the same blank page

[Lazarus1]

Try installing the previous version, then go ahead and install the newer one.

[1957vespa]

Installing the previous version, importing my wallet (from another computer) and then running new version worked just fine. Blank screen was when I installed 0.6.2 fresh .. running 0.6.1 , getting wallet set up THEN running 0.6.2 was a good workaround.

[vogelito]

I'm seeing this in a fresh Ubuntu 14.04.4 LTS (trusty) install using Mist v.0.6.2. --ignore-gpu-blacklist is not doing anything for me.

@chrispez do you have more detailed instructions? I'm not running NVIDIA (running Intel HD Graphics card), but hoping the path you went down to might be relevant for me as well.

EDIT: Nevermind, Mist v.0.7.1 fixed this.

[lazukars]

Still an issue with me. Tried on latest dev and master branches, and have used --ignore-gpu-blacklist. About two months ago Mist worked fine, but for over two months straight now, Mist opens to a blank screen. I hope, with every new release that this problem gets fixed once and for all, but after two months now, I've lost hope.

OS : Ubuntu 14.04

[davedavis]

Same issue on 0.7.3 but when using remote desktop connection. Either MS RDP or Chrome Remote Desktop when remoting in to a Windows machine. Granted it's a niche use case but still.

Native Intel graphics card.

Works fine on the machine when I'm looking at it on the machine itself but when remoting in, it's white with the cursor changing over elements as described above.

[luclu]

@lazukars Ubuntu 14.04 works fine for me. What graphic-card and drivers are you using?

[ezredd]

i am having the same issue with mist 0.7.4 (but started one week ago with 0.7.3). I am running mac OS X 10.11.4

[luclu]

Unfortunately this is a problem upstream (electron). We will continue to integrate new versions that should slowly improve the situation as more graphic-cards are correctly blacklisted.
For now please have a look over here, we tried so summerize some tips: https://github.com/ethereum/mist/issues/599

[luclu]

Could you kindly check if you are still affected with our latest release 0.7.5?
This contains electron 1.2.2 and a whole bunch of stability and synchronization improvements.
https://github.com/ethereum/mist/releases

[davedavis]

@luclu I don't think the 0.7.5 build for Windows is ready yet. Will definitely check as soon as it's live.

[luclu]

@davedavis it should work now ;)

[lazukars]

Just tried it on Ubuntu 14.04 with the following commands.

$ cd mist
$ git pull && git submodule update
$ gulp update-nodes

The gulp command errors out:

Error: Cannot find module 'gulp-download'

[luclu]

@Lazarus1 you shouldn't need to run the develop version. Anyways you will need to npm update/install.

[lazukars]

Thanks! Can you get that in the documentation?

[lazukars]

Still getting the blank white screen.

OS: Ubuntu 14.04
Mist: 0.7.5

[luclu]

Thanks! Can you get that in the documentation?

@lazukars done: https://github.com/ethereum/mist/pull/852
edit: I will delete those four off-topic posts in a while to keep this uncluttered, ok? ;)

[lazukars]

Thanks for that. Much appreciated!

On another note, I just tried the new Mist 0.7.5 version after updated the npm packages. Still getting the white screen.

[lazukars]

This error happens when running electron . inside mist dir.

[2016-06-18 17:39:41.567] [ERROR] EthereumNode - Unable to read from /home/me/.con
fig/Mist/network { [Error: ENOENT: no such file or directory, open '/home/lme/.conf
ig/Mist/network']

I nuked the mist config folder awhile back, to see if that would resolve this issue. That's why it's gone. What do you suggest?

Mist starts fine, it just goes to the same blank white screen.

[luclu]

@lazukars please join the gitter channel and ping me, so the other subscribers don't get flooded.

[davedavis]

@luclu

In my particular use case, remoting in, on this issue, it seems to be resolved. Not getting the white UI on Windows 10 RDP.

From my perspective thus us resolved, but it seems other OS's are not so if you need anything from my end, let me know.

Also, not sure if it's related but my Nvidia display driver was updated since this issue was posted. Doubt it's related but worth noting.

[luclu]

Could you kindly check how version 0.8.0 is behaving on this?

[wickles]

Same issue still.

[ch359]

If it helps anyone running Linux in Virtualbox (Debian testing on a Windows 10 host), unticking 3d acceleration in the VirtualBox settings allows the screens to be visible for me. The gpu blacklist flag had no affect. (Mist 0.8.1)

[Tectract]

same issue, I think.

electron .

results in a nothing blank splash screen on my main development machine, no apparent error messages, just nothing happens.
this is version 0.8.4

[luclu]

@Tectract do you use the development environment? Version 0.8.4 is not yet released. ;)
If you use the former make sure that the two instances of meteor are running in BG.

[Tectract]

Hmmmm, yes I guess I'm on dev branch, I just git cloned and away I went without switching to master I guess. I'm somewhat convinced this is a graphics driver interaction though, since the same code works just fine on my other machine. Doesn't seem to be anything particular to dev branch at this moment. As Ragnar said, it seems that some sort of 3D acceleration is being used and it's holding up the display of the flash screen, causing the program to be unusable.

[evertonfraga]

@Tectract do you have anything close to an image of your (clean) OS?
Or something detailed about your OS, driver, etc. I want to replicate your issue on a virtual machine.

[Tectract]

This is on a linux mint machine that I haven't done dist-upgrade on for a while.

Linux ComputerName 3.13.0-36-generic #63-Ubuntu SMP Wed Sep 3 21:30:07 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

I think the issue is actually possibly related to the graphics driver and maybe some interaction with AMD settings.

01:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Cypress HDMI Audio [Radeon HD 5800 Series]

and it's using the fglrx driver, hmmmm....

Another option here, I noticed that sometimes if the meteor server isn't running or the full node isn't running, then it will hang on a blank splash screen even on my other machine. This should be more explicitly handled in the code, it seems.

[vagabondan]

@ragnar321 Many thanks! Unsetting 3d-acceleration in VirtualBox really helped (Ubuntu 16.04, VirtualBox 5.1.28, Mist-0.9.0)!
https://github.com/ethereum/mist/issues/75#issuecomment-239611301

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