Metamask-extension: New version of metamask is super slow

[James-Sangalli]

I have reinstalled multiple times and each time it is so slow, this is in contrast to previous versions

Chrome version: 71.0.3578.98 (Official Build) (64-bit)

Metamask version: 5.3.0

[danfinlay]

One reason the new interface appears slower than the old one is that we've preserved the ability to switch back, ie the "new interface" includes both, so you're loading two interfaces.

When we remove the old UI, this process should speed up some.

Another way we plan to speed this up is to make confirmation windows not load the entire app, but to simply load the UI required for the confirmation itself (today even our confirmations contain all our react code).

[plrspro]

One reason the new interface appears slower than the old one is that we've preserved the ability to switch back, ie the "new interface" includes both, so you're loading two interfaces.

i have pretty similar situation, but i guess its not related to loading up 2 interfaces, cause my metamask taking 15+ seconds to launch and each button interaction delayed to 3-4 seconds, so its kinda hardly usable if i want to make alot of actions on it.

[James-Sangalli]

@danfinlay ok but it takes a really long time, sometimes a couple minutes to load. Surely it shouldn't be that slow right?

[bdresser]

@James-Sangalli @plrspro could you open the UI console and the background console and let us know if you see any errors?

UI console: right click on the extension, then click Inspect
Background console: go to chrome://extensions, make sure "developer mode" is turned on in the top-right, then click MetaMask's background page link

[plrspro]

Nope, nothing special in console. I can shoot a video if you want to see how it behaves.

[plrspro]

https://plrs.pro/media/metamask-ui-issue.webm
so its lagging for first 20 seconds straight (10 seconds white screen + 10 seconds ui unresponsive) and then each time iam doing any interaction on websites, its same each new popup have same issues.

[BMillman19]

I also experience this

[itamarro]

I also experience this. When inspecting I see no errors, but I do see repetitive printouts like this:

[Violation] 'setTimeout' handler took 267ms
[Violation] 'setTimeout' handler took 354ms

...

[veox]

Doing profiling, similar freeze-ups happen when some timer fires in background.js, and then extensions::sendRequest::108 takes 2.42 seconds.

Monitoring network when inspecting background.js, I see an awful lot of net_version JSON-RPC queries (?..), and dense (on every block, I'd guess?..) re-sending of pending transactions, requesting transactions by hash (those same ones? to check their status?..), and similar.

There's also what seems like repeated requests to an on-chain contract to get function signatures. :/

I'm not 100% sure this is related, but I think it gets more pronounced the more transactions I have in history (that MM knows about), and the more pending transactions I've got.

It's possible that the stall happens due to the extension's process taking 100% of a CPU core (saturating it), which I also observe in Chromium's "Task Manager".

FTR, I use a local node (on the same machine).

[James-Sangalli]

Sorry Gentlemen, I simply downgraded my version before checking the logs. Old version runs fast.

[blaaaaaaa]

same super laggy and slow, borderline unusable.

[bdresser]

v5.3.2 is being rolled out today & tomorrow and includes a couple fixes to reduce the number of requests we're making to Infura (https://github.com/MetaMask/metamask-extension/pull/6052, https://github.com/MetaMask/metamask-extension/pull/6049) - once your extension updates, let us know if things improve.

[veox]

@bdresser I saw no improvement with v5.3.2 (or current v5.3.5).

What did help was removing MetaMask altogether, re-installing, and restoring from seed.

I also didn't import an additional account that was present previously.

[araa47]

Running MetaMask Version 6.0.1 on chrome on a mac. Having to wait about 20seconds + for it to load up. The older version was much faster. Any way to fix this issue?

[bdresser]

@araa47 anything in your UI console or background console?

UI console: open the extension, right click, choose "inspect"
background console: head to chrome://extensions, make sure Developer Mode is "on" in top-right, click background.html on the MetaMask tile.

Also try killing the extension in Chrome Task Manager and re-starting. Last resort is to re-install as veox mentions above.

[araa47]

@bdresser was able to solve the issue by backing up my accounts, un-installing the extension and re-installing. Looking good now, thanks for the prompt response.

[nedis4]

I have the same issue. Why did they break it? Was such a good client.

[bdresser]

@nedis4 can you provide any useful details outlined above? and let us know if any of the fixes on this thread work for you.

[D-Nice]

the response is generally bad, couple of seconds delay.

However, it's especially exacerbated when using a custom rpc endpoint such as https://rpc.slock.it/goerli slowing down to a multiple minute crawl, making the client practically unusuable.

[msuess]

To the people that have this problem: can you confirm that this slowness goes away when you run the profiler? In the popup, click "inspect", switch to "performance" and click the record button to start profiling. Is the UI more responsive when the profiler is running?

[D-Nice]

Not sure if there were recent updates, but it's not as bad as it used to be.

It started off quite fast, but as you continue using it slows down, but the max latency is at least 10ish seconds from what I've seen so far.

Regarding the profiler, when starting the profiler, things seemed to go fast again, but likewise as use continued it slowed down.

I have reverted to an earlier major version to circumvent this issue.

[bdresser]

thanks for the update @D-Nice. which earlier version do you find reduces the issue?

[dkent600]

@msuess Running the profiler did immediately improve performance (which was super slow, using a lot of CPU)

[msuess]

We're seeing the same issue with an extension we're developing at my company. We have yet to identify the root cause but we are seeing this behaviour with various OSX versions when the laptop is connected to an external widescreen.

@dkent600 @D-Nice Do you mind sharing OS details and what kind of screen config you are running? If you're using external screens, does disconnecting them/changing resolution help? If so, what resolution are you running and what is your exact screen setup?

@bdresser It sounds super weird but causing repaints did fix the issue for our users. Our "solution" was to insert a visible, 1x1px canvas element that we paint to using requestAnimationFrame.

This might be a Chromium bug but we're having a hard time to reproduce it.

[dkent600]

@msuess

Do you mind sharing OS details and what kind of screen config you are running? If you're using external screens, does disconnecting them/changing resolution help? If so, what resolution are you running and what is your exact screen setup?

Windows 10, 15" laptop screen, 4K resolution, landscape, 250% text scaling, no external monitor.
I didn't try changing the graphics resolution.

[D-Nice]

@bdresser MetaMask 4.17.1

I haven't used any new version much recently, so can't judge improvements currently.

[D-Nice]

Update on this, I have used 6.x updated version recently, albeit sparingly when compared to before, but I have not noticed any slow downs during its use now on Chrome-based browser.

[bdresser]

Nice! Will leave this open for another month or so, and if we don't hear any more complaints I will close.

[jkr1986]

Still very laggy if you have alot of transactions...

[wbt]

Still having a lot of issues, as logged in #6813.

[marknl]

I'm affected by a slow MM as well. I'm running on Win10 Home / Chrome 73 / MM 7.3.1
Everything the extension does is slow. Because of it, dApps cannot connect to it.

[danfinlay]

It is possible that this is related to transaction storage, as someone has mentioned. Could someone affected by this issue try the reset account button and tell us if that improves performance for them?

[marknl]

Thing is, in Brave browser, the extension is working perfectly fine. It's only in Chrome where it's not working properly.

What I did in Chrome, was export my private key, and reinstalling MM, then imported the key. This seemed to have solved the issue for me.

[wbt]

@danfinlay Without knowing for sure if I'm affected by this issue or a separate one, I did an account reset, refreshed the dapp page, and still observed #6813. Performance was not noticeably improved by having done the account reset.